Leadership Overview
FedEx Corporate Services has 10 executives leading key functions including corporate strategy, surface operations, digital product commercialization, and global trade services.
Focused on optimizing global logistics networks, FedEx Corporate Services delivers comprehensive transportation solutions while maintaining a commitment to operational excellence and seamless e-commerce integration across international markets.
Focused on optimizing global logistics networks, FedEx Corporate Services delivers comprehensive transportation solutions while maintaining a commitment to operational excellence and seamless e-commerce integration across international markets.
Leadership Roles at FedEx Corporate Services
Raj Subramaniam - President & Chief Executive Officer
Raj Subramaniam, the President & Chief Executive Officer at FedEx Corporate Services, directs the overarching strategic vision for the global transportation and logistics network. Subramaniam architects long-term growth initiatives that integrate air and ground delivery systems to support complex e-commerce supply chains. By aligning executive leadership with market demands, the President & Chief Executive Officer ensures consistent service quality across domestic and international shipping lanes. This leadership role involves constant evaluation of freight transportation efficiency and parcel delivery performance. Raj Subramaniam drives the expansion of digital logistics capabilities to maintain a competitive edge in the global marketplace. Through rigorous oversight of corporate resources, the President & Chief Executive Officer secures the financial health of the organization while fostering innovation in parcel delivery. Ultimately, Subramaniam maintains the company's position as a leader in the logistics industry by prioritizing customer-centric service models and sustainable operational practices.

Scott Ray - Chief Operating Officer, U.S. & Canada Surface Operations
Scott Ray, the Chief Operating Officer, U.S. & Canada Surface Operations at FedEx Corporate Services, directs the ground delivery networks across North America. Ray architects operational strategies that optimize the movement of freight and parcels through the company's extensive surface transportation infrastructure. By managing the daily performance of ground operations, the Chief Operating Officer, U.S. & Canada Surface Operations ensures that service levels meet the demands of businesses and consumers. Scott Ray coordinates with regional managers to enhance route efficiency and delivery speed. This leadership role involves overseeing the maintenance and expansion of the surface network to support growing e-commerce volumes. Through the rigorous management of ground logistics, the Chief Operating Officer, U.S. & Canada Surface Operations drives operational excellence and supports the company's commitment to reliable, timely delivery across the continent. Ray maintains a focus on safety and efficiency to ensure the continued success of the surface transportation division.

Baker Mitchell - Chief of Staff
Baker Mitchell, the Chief of Staff at FedEx Corporate Services, manages the daily operational flow and administrative priorities within the executive office. Mitchell coordinates cross-functional communication to ensure alignment with the broader logistics mission of the company. By facilitating high-level decision-making processes, the Chief of Staff supports the execution of strategic initiatives related to freight transportation and express parcel delivery. Baker Mitchell monitors internal performance metrics to identify opportunities for increased efficiency in supply chain management. This role requires constant interaction with senior leadership to streamline organizational workflows and resolve complex operational challenges. Through the management of critical projects, the Chief of Staff enables the executive team to focus on long-term market expansion and service reliability. Mitchell maintains a clear view of the company's operational landscape, ensuring that all departments remain synchronized with the core objectives of the organization while navigating the complexities of global shipping networks.
Emily Ryan - Global Customer Experience Chief of Staff
Emily Ryan, the Global Customer Experience Chief of Staff at FedEx Corporate Services, oversees the integration of customer-focused initiatives across the international delivery network. Ryan architects strategies to enhance service quality for businesses and consumers relying on express parcel delivery and freight transportation. By analyzing feedback loops and service performance data, the Global Customer Experience Chief of Staff drives improvements in e-commerce logistics and supply chain reliability. Emily Ryan coordinates with regional operations teams to ensure consistent service standards across diverse geographic markets. This leadership role involves identifying pain points in the shipping process and implementing solutions that improve overall satisfaction. Through the alignment of customer experience goals with corporate logistics capabilities, the Global Customer Experience Chief of Staff supports the company's reputation for excellence. Ryan maintains a focus on long-term loyalty by ensuring that every touchpoint in the delivery journey reflects the high standards of the organization.
Ashley Laird - Strategy Planning Principal & To The Chief of Staff & Global Senior VP, Trade Services
Ashley Laird, the Strategy Planning Principal & To The Chief of Staff & Global Senior VP, Trade Services at FedEx Corporate Services, directs the development of long-term planning frameworks for international trade operations. Laird architects complex trade service solutions that facilitate seamless cross-border freight transportation and logistics. By managing the intersection of strategic planning and trade compliance, the Strategy Planning Principal & To The Chief of Staff & Global Senior VP, Trade Services ensures that the company remains agile in the face of shifting global regulations. Ashley Laird coordinates with internal stakeholders to optimize supply chain services for international clients. This leadership role involves identifying emerging market trends and integrating these insights into the broader corporate strategy. Through the oversight of trade services, the Strategy Planning Principal & To The Chief of Staff & Global Senior VP, Trade Services drives operational efficiency and supports the company's commitment to reliable global delivery networks.
Elizabeth Perez - Chief of Staff To Senior Vice President
Elizabeth Perez, the Chief of Staff To Senior Vice President at FedEx Corporate Services, manages the strategic priorities and operational agenda for the senior leadership team. Perez coordinates the execution of initiatives focused on enhancing the efficiency of the company's integrated air and ground delivery networks. By facilitating communication between the Senior Vice President and various operational departments, the Chief of Staff To Senior Vice President ensures that corporate goals remain the primary focus of all logistics activities. Elizabeth Perez monitors project timelines and resource allocation to support the successful delivery of freight and parcel services. This role involves analyzing operational data to provide actionable insights that drive decision-making. Through the management of key administrative and strategic functions, the Chief of Staff To Senior Vice President enables the leadership team to maintain a high level of performance across all domestic and international shipping operations.
Fatima Babar - Principal Strategist and Chief of Staff - Digital Product and Commercialization
Fatima Babar, the Principal Strategist and Chief of Staff - Digital Product and Commercialization at FedEx Corporate Services, directs the development and market launch of digital tools that enhance logistics services. Babar architects strategies to commercialize new product offerings that support e-commerce and supply chain management. By bridging the gap between technical product development and commercial goals, the Principal Strategist and Chief of Staff - Digital Product and Commercialization ensures that digital innovations align with the company's core transportation mission. Fatima Babar coordinates with cross-functional teams to accelerate the adoption of digital solutions across the global delivery network. This leadership role involves evaluating market opportunities and refining product roadmaps to maintain a competitive advantage. Through the oversight of digital commercialization, the Principal Strategist and Chief of Staff - Digital Product and Commercialization drives revenue growth and improves the overall user experience for customers utilizing the company's shipping and freight services.
Elizabeth Fridley - Chief of Staff & Business Strategy Principal
Elizabeth Fridley, the Chief of Staff & Business Strategy Principal at FedEx Corporate Services, directs the formulation and implementation of business strategies that support the company's logistics and transportation objectives. Fridley architects frameworks for evaluating market performance and identifying growth opportunities within the express parcel and freight sectors. By managing the strategic planning process, the Chief of Staff & Business Strategy Principal ensures that all business units remain aligned with the overarching corporate mission. Elizabeth Fridley coordinates with executive leadership to prioritize initiatives that enhance supply chain efficiency and service reliability. This role involves analyzing competitive landscapes and translating findings into actionable business plans. Through the integration of strategic insights into daily operations, the Chief of Staff & Business Strategy Principal supports the company's ability to adapt to changing market conditions while maintaining a focus on delivering high-quality shipping services to a global customer base.
Patricia Puckett - Project Executive & Principal & Chief of Staff
Patricia Puckett, the Project Executive & Principal & Chief of Staff at FedEx Corporate Services, directs the execution of high-priority projects that impact the company's logistics and transportation infrastructure. Puckett architects project management methodologies that streamline the delivery of complex supply chain solutions. By overseeing the coordination of cross-departmental teams, the Project Executive & Principal & Chief of Staff ensures that strategic initiatives are completed on time and within scope. Patricia Puckett monitors project performance metrics to identify areas for process improvement and operational efficiency. This leadership role involves managing the intersection of project goals and corporate strategy to support the company's commitment to reliable freight and parcel delivery. Through the oversight of critical projects, the Project Executive & Principal & Chief of Staff drives the successful implementation of new services and operational enhancements that strengthen the company's position in the global logistics market.
Jessica Tillie - Managing Director and Chief of Staff, Office of the CDIO
Jessica Tillie, the Managing Director and Chief of Staff, Office of the CDIO at FedEx Corporate Services, directs the administrative and strategic operations within the office of the Chief Digital Information Officer. Tillie architects communication and project management processes that support the company's digital transformation and information technology initiatives. By coordinating the efforts of the digital leadership team, the Managing Director and Chief of Staff, Office of the CDIO ensures that technology investments align with the company's logistics and transportation goals. Jessica Tillie monitors the progress of digital projects that enhance parcel tracking, supply chain visibility, and e-commerce integration. This leadership role involves facilitating collaboration between IT and other business units to drive innovation. Through the oversight of the CDIO's office, the Managing Director and Chief of Staff, Office of the CDIO supports the company's commitment to leveraging technology to improve service delivery and operational efficiency across the global network.
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