Leadership Overview
Ezcorp has 9 executives leading key functions including strategy, marketing, finance, revenue, operations, technology, global pawn, human resources, and human resources.
Driven by a commitment to accessible financial services, Ezcorp focuses on providing pawn loans and retail merchandise sales across the United States and Latin America, impacting diverse customer segments with its core mission of facilitating short-term financial solutions.
Driven by a commitment to accessible financial services, Ezcorp focuses on providing pawn loans and retail merchandise sales across the United States and Latin America, impacting diverse customer segments with its core mission of facilitating short-term financial solutions.
Leadership Roles at Ezcorp
Lachlan Given - Chief Executive Officer
Lachlan Given, the Chief Executive Officer at Ezcorp, directs the company's overall strategic vision and operational execution. Given oversees the finance, marketing, revenue, operations, technology, and human resources departments, ensuring alignment with EZCORP's mission to provide pawn services and retail merchandise across the United States and Latin America. This leadership role involves guiding the company's expansion and financial performance, particularly within the U.S. Pawn and Latin America Pawn segments. Lachlan Given drives initiatives to enhance customer engagement through digital platforms like EZ+, managing layaways and loyalty rewards. The Chief Executive Officer's responsibilities extend to fostering a culture of operational excellence and financial prudence, directly impacting the company's market position and long-term growth objectives in the competitive pawn industry.
Timothy Jugmans - Chief Financial Officer
Timothy Jugmans, the Chief Financial Officer at Ezcorp, manages the company's financial health, planning, and reporting across all operational segments. Jugmans oversees budgeting, forecasting, capital allocation, and investor relations, ensuring robust financial controls and compliance with regulatory requirements. This critical role involves analyzing financial performance, identifying cost-saving opportunities, and developing strategies to enhance profitability within the U.S. Pawn and Latin America Pawn businesses. Timothy Jugmans works closely with the Chief Executive Officer and other C-suite executives to support strategic decision-making with accurate financial insights. The Chief Financial Officer's expertise is vital for managing the company's financial risks, optimizing its capital structure, and driving sustainable financial growth for EZCORP.
Blair Powell - Chief Operating Officer
Blair Powell, the Chief Operating Officer at Ezcorp, oversees the day-to-day operational efficiency and effectiveness of the company's pawn services and retail operations. Powell directs the implementation of operational policies and procedures across the U.S. Pawn and Latin America Pawn segments, ensuring seamless service delivery and inventory management. This role involves optimizing branch operations, supply chain logistics, and customer service processes to enhance profitability and customer satisfaction. Blair Powell collaborates with other executives to drive operational improvements and ensure compliance with industry regulations. The Chief Operating Officer's focus is on streamlining processes, managing resources effectively, and supporting the company's growth objectives through robust operational execution.

Paul Rothamel - President & Chief Operating Officer
Paul Rothamel, the President & Chief Operating Officer at Ezcorp, directs the company's extensive operational activities and strategic initiatives, particularly within the U.S. Pawn and Latin America Pawn segments. Rothamel oversees the execution of business plans, ensuring operational excellence and driving efficiency across all branches. This leadership position involves managing key performance indicators, optimizing resource allocation, and fostering a culture of continuous improvement. Paul Rothamel collaborates closely with the Chief Executive Officer and other senior leaders to achieve corporate objectives and enhance market presence. The President & Chief Operating Officer's responsibilities include driving growth, managing risk, and ensuring the seamless delivery of pawn services and retail merchandise to customers.
John Powell - President, Global Pawn
John Powell, the President, Global Pawn at Ezcorp, directs the strategic growth and operational management of the company's pawn lending and retail merchandise businesses across international markets. Powell oversees the performance of the Latin America Pawn segment, driving initiatives to expand market share and enhance profitability in key regions. This leadership role involves developing and implementing tailored strategies that address the unique needs of diverse customer bases in different geographic locations. John Powell collaborates closely with the Chief Executive Officer and other senior executives to ensure global operations align with EZCORP's overall corporate objectives. The President, Global Pawn's focus is on optimizing international operations, managing regional teams, and driving consistent revenue growth in global markets.
Scott Sundheim - Chief Marketing Officer
Scott Sundheim, the Chief Marketing Officer at Ezcorp, architects and executes comprehensive marketing strategies to drive brand awareness and customer acquisition across EZCORP's diverse service offerings. Sundheim directs all promotional activities, advertising campaigns, and digital marketing efforts, ensuring consistent brand messaging for the U.S. Pawn and Latin America Pawn segments. This role involves analyzing market trends and consumer behavior to identify new growth opportunities and optimize customer outreach. Scott Sundheim collaborates closely with the Chief Revenue Officer to translate marketing initiatives into tangible sales results, focusing on enhancing the value proposition of pawn loans and retail merchandise. The Chief Marketing Officer's leadership ensures that EZCORP's brands, including EZPAWN and Empeño Fcil, resonate with target audiences and maintain a competitive edge in both domestic and international markets.

Nikki Swies - Chief Revenue Officer
Nikki Swies, the Chief Revenue Officer at Ezcorp, spearheads revenue generation strategies and optimizes sales performance across all EZCORP's business units. Swies directs the sales teams, develops pricing strategies, and identifies new revenue streams, focusing on maximizing income from pawn loans and merchandise retail. This position involves close collaboration with the Chief Marketing Officer to ensure marketing efforts directly translate into increased sales and customer lifetime value. Nikki Swies analyzes sales data to identify areas for improvement and implements initiatives to enhance customer acquisition and retention within the U.S. Pawn and Latin America Pawn markets. The Chief Revenue Officer's leadership is instrumental in driving top-line growth and achieving financial targets for the company.
James Fugitt - Chief Technology Officer
James Fugitt, the Chief Technology Officer at Ezcorp, leads the company's technology strategy and infrastructure development, ensuring robust and scalable IT solutions. Fugitt oversees the implementation and maintenance of all technology systems, including the EZ+ web-based application, which facilitates pawn transactions, layaways, and loyalty rewards management. This role involves driving innovation in technology to enhance operational efficiency, improve customer experience, and support business growth across the U.S. Pawn and Latin America Pawn segments. James Fugitt collaborates with executive leadership to align technology initiatives with strategic business objectives, focusing on data security, system reliability, and the adoption of new digital tools. The Chief Technology Officer's vision is critical for maintaining EZCORP's competitive advantage in a rapidly evolving technological landscape.

Lisa VanRoekel - Chief Human Resources Officer
Lisa VanRoekel, the Chief Human Resources Officer at Ezcorp, leads the company's human capital strategy, talent management, and organizational development initiatives. VanRoekel oversees all aspects of HR, including recruitment, employee relations, compensation, benefits, and performance management, ensuring a skilled and motivated workforce across EZCORP's operations. This role is critical for fostering a positive and productive work environment that supports the company's mission in the U.S. Pawn and Latin America Pawn sectors. Lisa VanRoekel collaborates with executive leadership to align HR strategies with business goals, focusing on talent acquisition, retention, and employee engagement. The Chief Human Resources Officer's expertise is essential for building a strong organizational culture and supporting the company's growth and operational success.

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