Evernorth Health Services Executive and Leadership Team

Tyler Lester, the Chief Financial Officer, Pharmacy & Care Delivery at Evernorth Health Services, manages the financial health and fiscal strategy of the pharmacy and care delivery divisions. Lester oversees budgeting, financial planning, and resource allocation to ensure the sustainability of these critical growth platforms. By analyzing financial performance, the Chief Financial Officer, Pharmacy & Care Delivery identifies opportunities to improve cost-efficiency and profitability. This role involves collaborating with executive leadership to align financial goals with the broader mission of the organization. Tyler Lester executes financial strategies that support the expansion of pharmacy and care services. Through rigorous oversight of fiscal operations, the Chief Financial Officer, Pharmacy & Care Delivery ensures that the organization maintains a strong financial position. Lester focuses on driving value for healthcare stakeholders by optimizing the financial structure of the business, thereby supporting the long-term success of the enterprise.

Shannon Custer, the Chief Operating Officer At Evernorth Workplace Care at Evernorth Health Services, directs the daily operations of the workplace care division. Custer oversees the delivery of health solutions tailored for employers, ensuring that care services are both accessible and effective. By managing operational workflows, the Chief Operating Officer At Evernorth Workplace Care optimizes the efficiency of care delivery models within the workplace setting. This role involves coordinating with clinical and administrative teams to maintain high standards of service. Shannon Custer executes strategies that improve health outcomes for employees while managing costs for employers. Through the application of operational excellence, the Chief Operating Officer At Evernorth Workplace Care supports the growth of the workplace care platform. Custer maintains a focus on scaling operations to meet the evolving needs of the market, ensuring that the organization remains a leader in workplace health solutions.

Kathryn Stickel, the Chief of Staff at Evernorth Health Services, coordinates executive priorities and facilitates cross-functional alignment across the enterprise. Stickel manages the flow of critical information to the leadership team, ensuring that strategic initiatives receive necessary attention and resources. By streamlining communication channels, the Chief of Staff enables rapid decision-making regarding pharmacy benefit management and care services. This role involves managing complex projects that span multiple departments, including healthcare analytics and specialty pharmacy operations. Kathryn Stickel maintains focus on organizational health and operational excellence to support the mission of improving healthcare outcomes. Through proactive engagement with various stakeholders, the Chief of Staff drives the implementation of corporate policies. Stickel ensures that all internal processes remain synchronized with the overarching goals of the platform, thereby enhancing the effectiveness of the entire leadership structure.

Mitchell Pawlowski, the Strategy Lead & , Evernorth Payer Solutions Chief of Staff at Evernorth Health Services, architects long-term growth plans for payer-focused solutions. Pawlowski directs the development of strategic frameworks that enhance the value of pharmacy and benefits offerings for health plans. By analyzing market dynamics, the Strategy Lead & , Evernorth Payer Solutions Chief of Staff identifies opportunities to expand the reach of care services. This position requires close collaboration with internal teams to ensure that payer solutions remain aligned with evolving industry standards. Mitchell Pawlowski executes initiatives that improve affordability and accessibility for diverse healthcare stakeholders. Through the application of advanced analytics, the Strategy Lead & , Evernorth Payer Solutions Chief of Staff optimizes service delivery models. Pawlowski maintains a sharp focus on competitive positioning, ensuring that the organization continues to provide superior value within the broader healthcare ecosystem.

Mali Bunde, the Enterprise Strategy & Corporate Development Chief of Staff at Evernorth Health Services, manages the integration of strategic planning with corporate growth initiatives. Bunde oversees the evaluation of potential partnerships and business development opportunities that strengthen the pharmacy and care delivery platforms. By coordinating with executive leadership, the Enterprise Strategy & Corporate Development Chief of Staff ensures that all expansion efforts align with the core mission of the organization. This role involves rigorous assessment of market opportunities to drive sustainable growth across the healthcare system. Mali Bunde facilitates the execution of complex corporate projects, ensuring that resources are allocated effectively to support long-term objectives. Through the synthesis of data-driven insights, the Enterprise Strategy & Corporate Development Chief of Staff shapes the future direction of the company. Bunde maintains a focus on operational scalability, supporting the overall success of the enterprise.

Sarah Fairbrook, the Chief of Staff & Director, Strategy, Carepathrx & Verity Solutions at Evernorth Health Services, directs strategic initiatives specifically for the Carepathrx and Verity Solutions divisions. Fairbrook oversees the alignment of these specialized care services with the broader enterprise goals of improving patient outcomes. By managing the strategic roadmap, the Chief of Staff & Director, Strategy, Carepathrx & Verity Solutions ensures that innovative care models are effectively integrated into the existing pharmacy and benefits platform. This role involves coordinating with cross-functional teams to drive performance and operational efficiency. Sarah Fairbrook executes plans that enhance the accessibility of specialty pharmacy and home delivery services. Through the application of targeted strategies, the Chief of Staff & Director, Strategy, Carepathrx & Verity Solutions supports the growth of these critical business units. Fairbrook maintains a focus on delivering high-quality care solutions that meet the needs of diverse healthcare stakeholders.

Kelly McGarry, the Chief of Staff & Director, Performance & Analytics at Evernorth Health Services, leads the data-driven assessment of operational performance across the organization. McGarry oversees the development of analytical tools that measure the effectiveness of pharmacy benefit management and care services. By translating complex data into actionable insights, the Chief of Staff & Director, Performance & Analytics enables leadership to make informed decisions regarding service improvements. This role involves managing the reporting infrastructure that tracks key performance indicators across the enterprise. Kelly McGarry drives the implementation of analytical frameworks that support the goal of improving healthcare affordability. Through rigorous monitoring of operational metrics, the Chief of Staff & Director, Performance & Analytics ensures that the organization maintains high standards of service delivery. McGarry fosters a culture of continuous improvement, utilizing data to optimize outcomes for all healthcare stakeholders.

Allison Clifton, the Chief of Staff & Client & Customer Experience Principal at Evernorth Health Services, directs initiatives focused on enhancing the end-to-end experience for clients and customers. Clifton oversees the design and implementation of service models that prioritize accessibility and satisfaction within the pharmacy and benefits ecosystem. By gathering feedback from healthcare stakeholders, the Chief of Staff & Client & Customer Experience Principal identifies areas for service optimization. This role involves coordinating with internal teams to ensure that customer-facing solutions remain intuitive and effective. Allison Clifton executes strategies that strengthen client relationships and improve overall engagement with the platform. Through the application of customer-centric design principles, the Chief of Staff & Client & Customer Experience Principal drives improvements in service delivery. Clifton maintains a focus on creating seamless interactions that support the mission of providing high-quality, affordable healthcare solutions.

Kristina Berg, the Chief of Staff & Technology Operations Delivery Management Director, Technology at Evernorth Health Services, manages the intersection of technology operations and strategic delivery. Berg oversees the deployment of scalable technical solutions that support pharmacy and care delivery platforms. By coordinating with engineering and operations teams, the Chief of Staff & Technology Operations Delivery Management Director, Technology ensures that technology infrastructure remains robust and efficient. This role involves managing the lifecycle of critical technology projects that enhance service accessibility. Kristina Berg drives the execution of digital transformation initiatives that improve the overall performance of the organization. Through the application of rigorous delivery management practices, the Chief of Staff & Technology Operations Delivery Management Director, Technology maintains high standards for technical reliability. Berg focuses on aligning technology investments with the broader business goals of the enterprise to ensure long-term success.

Darshan Pawar, the Managing Director at Evernorth Health Services, directs high-level operational initiatives across the pharmacy and care delivery platforms. Pawar oversees the integration of complex healthcare services to ensure seamless delivery for employers and government organizations. By aligning internal resources with the broader goals of The Cigna Group, the Managing Director optimizes service accessibility and affordability. This leadership role involves constant evaluation of market trends to maintain a competitive edge in the healthcare services sector. Darshan Pawar drives the execution of large-scale projects that enhance the overall value proposition for healthcare stakeholders. Through rigorous oversight of operational workflows, the Managing Director secures consistent performance standards. Ultimately, Pawar fosters a culture of efficiency that supports the long-term growth objectives of the organization while addressing critical needs within the national healthcare infrastructure.