Leadership Overview
Epic has 8 executives leading key functions including strategy, operations, clinical informatics, and human resources.
Committed to advancing global healthcare technology, Epic delivers robust electronic health record solutions that streamline clinical workflows and improve patient outcomes across diverse medical organizations worldwide.
Committed to advancing global healthcare technology, Epic delivers robust electronic health record solutions that streamline clinical workflows and improve patient outcomes across diverse medical organizations worldwide.
Leadership Roles at Epic
Rafael Cestari - Chief Executive Officer
Rafael Cestari, the Chief Executive Officer at Epic, directs the overarching strategic vision for the organization. Cestari manages the development of electronic health record software, ensuring that hospitals and clinics maintain efficient clinical workflows. By overseeing the integration of secure health information exchange, the Chief Executive Officer drives technological advancements that support complex medical environments. Rafael Cestari coordinates with the board to align product roadmaps with evolving healthcare regulations. This leadership role involves scaling operations to meet the demands of large-scale health systems across North America. Through rigorous oversight of software architecture, the Chief Executive Officer maintains the stability of patient record systems. Cestari prioritizes the expansion of digital health tools to enhance provider efficiency. Ultimately, the Chief Executive Officer secures the long-term market position of the company by fostering innovation in clinical data management and interoperability.
Judy Faulkner - Founder & Chief Executive Officer
Judy Faulkner, the Founder & Chief Executive Officer at Epic, architects the foundational philosophy of the company. Faulkner drives the long-term mission of improving healthcare through sophisticated electronic health record software. Overseeing the strategic direction of the organization, the Founder & Chief Executive Officer ensures that clinical workflows, billing, and scheduling tools remain at the forefront of the industry. Judy Faulkner manages the development of the MyChart patient portal, facilitating seamless communication between patients and providers. This leadership role involves maintaining the core values of the company while navigating the complexities of global health information exchange. By focusing on the needs of healthcare organizations, the Founder & Chief Executive Officer fosters a culture of continuous improvement. Faulkner monitors the impact of software solutions on patient care quality. Ultimately, the Founder & Chief Executive Officer sustains the growth of the company through a commitment to reliable, scalable medical technology.

Chandra Nallamala - Chief Operating Officer
Chandra Nallamala, the Chief Operating Officer at Epic, directs the internal operational infrastructure required to support large-scale healthcare software deployments. Nallamala manages the execution of clinical workflow implementations, ensuring that hospitals and clinics achieve optimal system performance. By overseeing the daily operations of the technical teams, the Chief Operating Officer drives efficiency in software delivery and maintenance. Chandra Nallamala coordinates with other C-suite leaders to align operational capacity with the growing demand for secure health information exchange. This leadership role involves optimizing internal processes to support the complex needs of healthcare organizations. Through the management of resource allocation, the Chief Operating Officer ensures that the company meets its service level agreements. Nallamala monitors operational metrics to identify areas for process improvement. Ultimately, the Chief Operating Officer supports the company's mission by maintaining a high standard of operational excellence across all service delivery channels.
Nirmala Nallamala - President
Nirmala Nallamala, the President at Epic, oversees the strategic expansion of market presence and client relations. Nallamala drives the adoption of electronic health record solutions within large-scale healthcare networks. By managing the relationships with major hospital systems, the President ensures that the software meets the specific needs of diverse clinical environments. Nirmala Nallamala coordinates with the sales and implementation teams to facilitate the successful rollout of new features. This leadership role involves analyzing market trends to guide the development of billing and scheduling tools. Through the oversight of client success initiatives, the President maintains high levels of user satisfaction. Nallamala monitors the competitive landscape to identify opportunities for growth in the healthcare technology sector. Ultimately, the President strengthens the company's market position by fostering long-term partnerships with healthcare providers and ensuring that the software remains a critical component of modern medical practice.
Carl Dvorak - President
Carl Dvorak, the President at Epic, directs the technical strategy and product development lifecycle for the company's suite of healthcare software. Dvorak manages the engineering teams responsible for the core electronic health record platform. By overseeing the integration of new clinical features, the President drives the evolution of the software to meet the changing requirements of medical professionals. Carl Dvorak coordinates with the research and development departments to ensure that the technology remains secure and interoperable. This leadership role involves managing the technical roadmap to support the company's long-term goals. Through the oversight of software quality assurance, the President ensures that all products meet rigorous industry standards. Dvorak monitors the performance of the software in real-world clinical settings to identify potential enhancements. Ultimately, the President supports the company's mission by delivering innovative, reliable, and highly functional technology that empowers healthcare organizations to provide better patient care.
Sandra Rifkin - President
Sandra Rifkin, the President at Epic, directs the financial strategy and administrative operations of the company. Rifkin manages the fiscal health of the organization, ensuring that resources are allocated effectively to support the development of electronic health record software. By overseeing the administrative functions, the President drives the efficiency of the business processes that support the company's global operations. Sandra Rifkin coordinates with the executive team to align financial planning with the long-term strategic objectives. This leadership role involves managing the budget and ensuring compliance with financial regulations. Through the oversight of administrative infrastructure, the President supports the daily operations of the company's various departments. Rifkin monitors financial performance metrics to identify areas for cost optimization. Ultimately, the President secures the financial stability of the company, allowing for continued investment in the innovative technology that helps healthcare organizations manage patient records and clinical workflows.
Jacqueline Gerhart - Physician, Chief Medical Officer and Vice President of Clinical Informatics
Jacqueline Gerhart, the Physician, Chief Medical Officer and Vice President of Clinical Informatics at Epic, directs the clinical integrity of the software. Gerhart manages the translation of medical requirements into functional software features that support patient records and clinical workflows. By overseeing the clinical informatics team, the Physician, Chief Medical Officer and Vice President of Clinical Informatics drives the development of tools that improve provider efficiency and patient safety. Jacqueline Gerhart coordinates with medical professionals to ensure that the software aligns with current clinical practices. This leadership role involves evaluating the impact of technology on patient outcomes. Through the oversight of clinical content, the Physician, Chief Medical Officer and Vice President of Clinical Informatics ensures that the software supports evidence-based medicine. Gerhart monitors the usability of the interface for clinicians. Ultimately, the Physician, Chief Medical Officer and Vice President of Clinical Informatics bridges the gap between technology and medicine.
Karim Sensalk - Drh
Karim Sensalk, the Drh at Epic, directs the human resources strategy and organizational development initiatives. Sensalk manages the recruitment, training, and retention of the talent required to build and support complex healthcare software. By overseeing the internal culture and employee engagement programs, the Drh drives the professional growth of the workforce. Karim Sensalk coordinates with department heads to ensure that staffing levels align with the company's operational goals. This leadership role involves managing performance management systems and compensation structures. Through the oversight of organizational policies, the Drh ensures that the company maintains a productive and inclusive work environment. Sensalk monitors employee feedback to identify opportunities for improving workplace satisfaction. Ultimately, the Drh supports the company's mission by fostering a high-performing team capable of delivering the innovative technology that healthcare organizations rely on to manage patient records and clinical workflows.
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