Elwyn Executive and Leadership Team

Charles Mclister, the President & Chief Executive Officer at Elwyn, directs the overarching strategic vision for all human services initiatives. Mclister architects long-term growth plans while ensuring the organization maintains high standards for residential programs and rehabilitation services. By collaborating with the Board, the President & Chief Executive Officer aligns institutional goals with the evolving needs of individuals with disabilities. This leadership role involves managing complex stakeholder relationships and driving organizational excellence across all regional operations. Charles Mclister monitors the efficacy of vocational training and employment services to guarantee positive outcomes for the community. Through rigorous oversight of mission-critical objectives, the President & Chief Executive Officer secures the financial and operational health of the agency. Mclister champions innovation in care delivery, ensuring the organization remains a leader in the health services sector while expanding the reach of essential support systems.

Nikole Cabrey, the Chief Financial Officer at Elwyn, manages the fiscal health and budgetary integrity of the entire organization. Cabrey oversees financial planning, reporting, and resource allocation to support residential programs and vocational training services. By implementing robust fiscal controls, the Chief Financial Officer ensures the sustainability of rehabilitation initiatives across the agency. This role requires constant coordination with department heads to optimize spending and maximize the impact of available funding. Nikole Cabrey analyzes market trends to forecast revenue streams and mitigate financial risks associated with health services delivery. Through precise management of capital assets, the Chief Financial Officer enables the expansion of employment services for people with disabilities. Cabrey maintains transparency in all financial operations, providing the necessary data for strategic decision-making. Ultimately, the Chief Financial Officer strengthens the economic foundation required to deliver high-quality care to the populations served by the agency.

Len Kirby, the Chief Operating Officer at Elwyn, directs the daily execution of residential programs and rehabilitation services. Kirby architects operational workflows to ensure the highest quality of care for individuals with disabilities. By overseeing facility management and service delivery standards, the Chief Operating Officer maintains compliance with health regulations across all regional operations. This role involves coordinating with clinical and vocational teams to optimize the efficiency of employment services. Len Kirby monitors performance metrics to identify areas for process improvement and resource optimization. Through the implementation of standardized operating procedures, the Chief Operating Officer ensures consistency in the support provided to clients. Kirby collaborates with the executive team to align operational capacity with the strategic goals of the agency. By focusing on the practical application of services, the Chief Operating Officer guarantees that the organization meets the complex needs of the population served.

Ivan Surya, the Chief Revenue Officer at Elwyn, drives the growth of funding streams and service utilization across all human services divisions. Surya architects strategies to increase participation in vocational training and employment programs for individuals with disabilities. By identifying new market opportunities, the Chief Revenue Officer expands the reach of residential and rehabilitation services. This leadership role involves managing relationships with payers and community partners to ensure consistent revenue flow. Ivan Surya analyzes service delivery metrics to optimize billing processes and improve financial performance. Through the alignment of sales and service teams, the Chief Revenue Officer enhances the visibility of the agency within the health services sector. Surya monitors regional performance to ensure revenue targets meet the needs of the organization. By focusing on sustainable growth, the Chief Revenue Officer secures the resources necessary to maintain the high-quality care standards expected of the agency.

Charles Naus, the Chief Information Officer at Elwyn, manages the digital infrastructure and data security protocols essential for modern human services. Naus architects scalable technology solutions that support residential programs and rehabilitation tracking. By overseeing the implementation of electronic health records, the Chief Information Officer ensures seamless information flow between clinical staff and administrative teams. This role involves protecting sensitive data while enabling efficient access to critical patient information. Charles Naus drives the adoption of new software tools to improve the delivery of vocational training and employment services. Through the modernization of IT systems, the Chief Information Officer enhances operational efficiency across all agency locations. Naus collaborates with other executives to integrate technology into the core mission of the organization. By maintaining a secure and reliable digital environment, the Chief Information Officer supports the delivery of high-quality care and improves overall service outcomes for the community.

Michelle Deuterman, the Chief Human Resources Officer at Elwyn, manages the talent acquisition and workforce development strategies for the entire agency. Deuterman architects programs to recruit and retain skilled professionals dedicated to residential and rehabilitation services. By overseeing employee training and performance management, the Chief Human Resources Officer ensures the staff possesses the expertise required to support individuals with disabilities. This role involves fostering a culture of inclusivity and professional growth across all departments. Michelle Deuterman implements policies that promote workplace safety and compliance with labor regulations. Through the development of competitive compensation and benefits packages, the Chief Human Resources Officer attracts top talent to the health services sector. Deuterman collaborates with leadership to align human capital with the strategic objectives of the organization. By prioritizing the well-being and development of the workforce, the Chief Human Resources Officer enables the agency to deliver exceptional care and support services.