Eliot Executive and Leadership Team

Melinda Matthews, the President & Chief Executive Officer at Eliot, directs the overarching strategy and executive leadership for the organization. Matthews guides the agency's mission to enhance the quality of lives through comprehensive human services. This leadership role involves setting the strategic vision, ensuring financial sustainability, and fostering partnerships that expand the agency's reach and impact across Massachusetts. Matthews oversees all major organizational initiatives, driving the agency's commitment to client well-being and community support. The President & Chief Executive Officer ensures alignment with the founding principles established in 1966, maintaining a focus on innovation and effective service delivery. Melinda Matthews champions the agency's dedication to providing essential support systems for individuals and families.

Aaron Katz, the Chief Operating Officer at Eliot, manages the day-to-day operational execution and service delivery across all programs. Katz ensures the efficient and effective implementation of the agency's human services initiatives, directly impacting the quality of life for clients. This role involves optimizing operational workflows, managing departmental resources, and driving process improvements to enhance service accessibility and impact. The Chief Operating Officer oversees the integration of clinical and support services, ensuring seamless client experiences. Katz works closely with other executive leaders to translate strategic goals into actionable operational plans. Aaron Katz is responsible for maintaining high standards of service delivery and operational excellence throughout the organization's Massachusetts-based operations.

Scott Hawkins, the Chief Information Officer at Eliot, leads the technology strategy and infrastructure development for the organization. Hawkins ensures that information systems effectively support the agency's mission of enhancing quality of life through human services. This position involves overseeing the implementation and maintenance of secure, reliable, and scalable technology solutions that facilitate service delivery and data management. The Chief Information Officer drives digital transformation initiatives, enhancing operational efficiency and client engagement through technological advancements. Hawkins collaborates with executive leadership to align IT capabilities with strategic objectives, ensuring robust data security and privacy protocols. Scott Hawkins is pivotal in leveraging technology to expand the agency's reach and improve the effectiveness of its programs across Massachusetts.

Erich Goetzel, the Chief Medical Officer at Eliot, provides clinical leadership and oversees the medical and mental health service components of the agency. Goetzel ensures the highest standards of clinical care and therapeutic interventions are integrated into the organization's human services programs. This critical role involves guiding clinical best practices, developing evidence-based treatment protocols, and ensuring compliance with healthcare regulations. The Chief Medical Officer collaborates with operational and executive teams to enhance the holistic well-being of clients. Goetzel's expertise is essential in shaping the clinical direction of services, focusing on positive outcomes and client recovery. Erich Goetzel is dedicated to advancing the quality and effectiveness of Eliot's medical and mental health support systems.