Daymark Recovery Services Executive and Leadership Team

Billy West, the President & Chief Executive Officer at Daymark Recovery Services, directs the overarching strategic vision for all outpatient and psychiatric care initiatives. Overseeing the expansion of mental health services across North Carolina, the President & Chief Executive Officer ensures that clinical programs remain accessible to diverse populations regardless of insurance status. This leadership role involves constant collaboration with the Board to refine evidence-based treatment models for substance use disorders and developmental disabilities. By prioritizing operational excellence within the network of 40 facilities, Billy West maintains the organizational focus on high-quality patient care. The President & Chief Executive Officer drives long-term growth by aligning clinical outcomes with community needs. Through rigorous oversight of service delivery, the President & Chief Executive Officer secures the stability of the entire care management framework, ensuring that the mission of providing comprehensive mental health support remains the primary objective for the organization.

R. Alan Waller, the Chief Financial Officer at Daymark Recovery Services, manages the fiscal health and resource allocation necessary to sustain 40 facilities across North Carolina. Overseeing the financial planning and analysis for all outpatient and psychiatric services, the Chief Financial Officer ensures that the organization maintains the capacity to treat mental illnesses and substance use disorders effectively. This leadership role involves balancing the budget to support diverse clientele needs while navigating the complexities of insurance-independent care models. By implementing robust financial controls, R. Alan Waller secures the capital required for facility maintenance and program expansion. The Chief Financial Officer collaborates with the executive team to align fiscal strategies with the broader mission of accessible mental health care. Through diligent monitoring of revenue cycles and operational costs, the Chief Financial Officer provides the stability needed for the company to continue delivering high-quality, evidence-based support to the community at large.

Joel Schreiber, the Chief Information Officer at Daymark Recovery Services, architects the digital strategy required to support comprehensive psychiatric and outpatient service delivery. Managing the technological backbone of 40 facilities, the Chief Information Officer ensures that electronic health records and patient data systems remain secure and efficient. This role involves integrating advanced software solutions to streamline care management for children, adolescents, and adults across North Carolina. By optimizing digital workflows, Joel Schreiber enhances the ability of clinical teams to provide evidence-based treatments for mental illnesses and substance use disorders. The Chief Information Officer coordinates with other executive leaders to implement scalable technology that supports the broad operational reach of the company. Through the modernization of internal systems, the Chief Information Officer drives significant improvements in data accessibility, ultimately allowing the organization to maintain high standards of care while navigating the complexities of the modern healthcare landscape.

Dustin Buchanan, the Deputy Chief Information Officer at Daymark Recovery Services, executes the tactical deployment of information systems across the regional network of 40 facilities. Focusing on the maintenance of critical infrastructure, the Deputy Chief Information Officer ensures that all digital tools used for psychiatric services and crisis management remain operational and reliable. This role involves managing the day-to-day technical support for staff members who provide care for mental illnesses and developmental disabilities. By overseeing the implementation of cybersecurity protocols, Dustin Buchanan protects sensitive patient information across the North Carolina operations. The Deputy Chief Information Officer works closely with the Chief Information Officer to refine the technical roadmap and improve system uptime. Through the consistent application of IT best practices, the Deputy Chief Information Officer supports the overall efficiency of the organization, ensuring that clinical teams possess the necessary digital resources to deliver effective, evidence-based care to every patient.