Daymark Recovery Services Executive and Leadership Team

June, 2026

Leadership Overview

Daymark Recovery Services has 4 executives leading key functions including strategy, information technology, finance, and operational oversight.

Dedicated to accessible mental health care, Daymark Recovery Services provides comprehensive outpatient and psychiatric services, utilizing evidence-based approaches to treat mental illnesses, substance use disorders, and developmental disabilities across North Carolina.

Leadership Roles at Daymark Recovery Services

  • President & Chief Executive Officer - Billy West
  • Chief Financial Officer - R. Alan Waller
  • Chief Information Officer - Joel Schreiber
  • Deputy Chief Information Officer - Dustin Buchanan
  • Billy West - President & Chief Executive Officer

    Billy West, the President & Chief Executive Officer at Daymark Recovery Services, directs the overarching strategy and operational execution for the organization. West guides the company's mission to provide comprehensive outpatient and psychiatric services, focusing on treating mental illnesses, substance use disorders, and developmental disabilities. This leadership role involves ensuring that services are customized to individual needs and leverage evidence-based approaches for maximum effectiveness. Overseeing operations across more than 40 facilities in North Carolina, the President & Chief Executive Officer ensures broad accessibility of mental health care, irrespective of insurance status. Billy West drives the company's commitment to serving children, adolescents, and adults through crisis centers, group settings, and tailored care management, solidifying Daymark's position as a vital provider in the state's healthcare landscape.

    R. Alan Waller - Chief Financial Officer

    R. Alan Waller, the Chief Financial Officer at Daymark Recovery Services, directs all financial operations and fiscal strategy for the organization. Waller is responsible for managing the financial health of Daymark, ensuring sustainable funding for its comprehensive range of outpatient and psychiatric services targeting mental illnesses, substance use disorders, and developmental disabilities. This executive function involves meticulous budget oversight, financial planning, and resource allocation to support evidence-based treatment approaches and customized care management. The Chief Financial Officer plays a pivotal role in maintaining the company's commitment to accessibility across North Carolina, particularly in navigating insurance complexities and supporting services for children, adolescents, and adults. R. Alan Waller's financial acumen underpins the operational capacity of over 40 facilities, enabling the provision of care through crisis centers and group settings.
    R. Alan Waller

    Joel Schreiber - Chief Information Officer

    Joel Schreiber, the Chief Information Officer at Daymark Recovery Services, architects and manages the organization's entire technology infrastructure. Schreiber ensures that all digital systems and platforms effectively support the delivery of comprehensive outpatient and psychiatric services, including those for mental illnesses, substance use disorders, and developmental disabilities. This critical role involves implementing secure and efficient IT solutions that enhance patient care management and operational workflows across Daymark's extensive network. The Chief Information Officer oversees the integration of technology to facilitate evidence-based approaches and data-driven decision-making, directly impacting the customization of services for children, adolescents, and adults. Joel Schreiber's leadership ensures technological advancements align with the company's mission to make mental health care accessible throughout North Carolina, supporting crisis centers, group settings, and care management initiatives.

    Dustin Buchanan - Deputy Chief Information Officer

    Dustin Buchanan, the Deputy Chief Information Officer at Daymark Recovery Services, supports the Chief Information Officer in executing the organization's technology strategy. Buchanan focuses on the operational implementation and maintenance of IT systems that underpin the delivery of outpatient and psychiatric services for mental illnesses, substance use disorders, and developmental disabilities. This role involves ensuring the reliability and security of digital platforms used for patient care management and evidence-based treatment protocols. The Deputy Chief Information Officer contributes to enhancing the customization of services for children, adolescents, and adults by optimizing technological workflows. Dustin Buchanan's efforts are crucial in supporting Daymark's mission to provide accessible mental health care across North Carolina, facilitating the smooth operation of crisis centers, group settings, and care management programs through robust IT infrastructure.

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    Frequently Asked Questions Regarding Daymark Recovery Services Top Executives and Leadership Team

    Who leads Daymark Recovery Services?
    Daymark Recovery Services is led by Billy West (President & Chief Executive Officer), along with executives such as R. Alan Waller (Chief Financial Officer) and Joel Schreiber (Chief Information Officer).
    Who is part of Daymark Recovery Services’s executive team?
    The executive team of Daymark Recovery Services includes leaders such as Billy West (President & Chief Executive Officer), R. Alan Waller (Chief Financial Officer), Joel Schreiber (Chief Information Officer) and other senior executives.
    How many executives does Daymark Recovery Services have?
    Daymark Recovery Services has 4 executives leading key business areas.
    What roles are included in Daymark Recovery Services’s leadership team?
    The leadership team of Daymark Recovery Services includes roles such as President & Chief Executive Officer, Chief Financial Officer, Chief Information Officer, Deputy Chief Information Officer.