Customer Analytics Executive and Leadership Team

May, 2026

Leadership Overview

Customer Analytics has 4 executives leading key functions including strategy, finance, analytics, and operations.

Driven by innovation, Customer Analytics empowers clients by providing intelligent, data-driven applications and platforms, transforming data through AI, machine learning, and analytics to achieve measurable business impact across diverse industries.

Leadership Roles at Customer Analytics

  • President & Chief Executive Officer - Michael Knight
  • Chief Financial Officer - Holly Szutkowski
  • President & Chief Analytical Officer - John Corrigan
  • President - Rajesh Balchandran
  • Michael Knight - President & Chief Executive Officer

    Michael Knight, the President & Chief Executive Officer at Customer Analytics, directs the overarching corporate strategy and operational execution. Knight guides the company's vision, ensuring alignment with market demands and technological advancements in AI, machine learning, and data analytics. This leadership role involves fostering innovation across all departments, from data engineering to software development and quality assurance. Knight's strategic direction ensures Customer Analytics delivers measurable business impact for clients in retail, manufacturing, education, B2B, and healthcare sectors. By championing solutions like DataWorks 360 and AI Assist 360, Michael Knight drives the company's mission to empower clients with intelligent, data-driven platforms and applications, solidifying its position as a leader in tech consulting.

    Holly Szutkowski - Chief Financial Officer

    Holly Szutkowski, the Chief Financial Officer at Customer Analytics, manages all financial operations and fiscal strategy. Szutkowski oversees budgeting, financial planning, and resource allocation, ensuring the company's financial health and sustainable growth. This critical function supports the development and deployment of advanced analytics solutions, including DataWorks 360 and Retail AI Insights 360. Szutkowski's expertise ensures that investments in AI, machine learning, and data engineering are strategically aligned with market opportunities and client needs across retail, manufacturing, education, B2B, and healthcare. By maintaining robust financial controls and driving fiscal discipline, Holly Szutkowski enables Customer Analytics to deliver measurable business impact and empower clients with data-driven applications.
    Holly Szutkowski

    John Corrigan - President & Chief Analytical Officer

    John Corrigan, the President & Chief Analytical Officer at Customer Analytics, spearheads the company's core data analytics and AI initiatives. Corrigan directs the development and implementation of advanced machine learning models and data engineering pipelines that form the backbone of Customer Analytics' service offerings. This leadership position involves translating complex data into actionable insights, driving the creation of products like AI Assist 360 and Retail AI Insights 360. Corrigan's focus on analytical excellence ensures clients in retail, manufacturing, education, B2B, and healthcare receive tailored solutions that enhance operational efficiency and decision-making. Through rigorous data science and innovation, John Corrigan empowers clients by providing intelligent, data-driven platforms that deliver measurable business impact.

    Rajesh Balchandran - President

    Rajesh Balchandran, the President at Customer Analytics, oversees key operational functions and client engagements, ensuring seamless delivery of services. Balchandran manages the integration of data engineering, business intelligence, software development, and quality assurance processes to meet diverse industry needs. This role focuses on enhancing client satisfaction and driving the adoption of Customer Analytics' innovative solutions, such as DataWorks 360 and AI Assist 360, across sectors including retail, manufacturing, education, B2B, and healthcare. Balchandran's leadership ensures that the company's AI and machine learning capabilities translate into tangible business impact. By fostering strong client relationships and operational excellence, Rajesh Balchandran supports the company's mission to empower clients with intelligent, data-driven applications.

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    Frequently Asked Questions Regarding Customer Analytics Top Executives and Leadership Team

    Who leads Customer Analytics?
    Customer Analytics is led by Michael Knight (President & Chief Executive Officer), along with executives such as Holly Szutkowski (Chief Financial Officer) and John Corrigan (President & Chief Analytical Officer).
    Who is part of Customer Analytics’s executive team?
    The executive team of Customer Analytics includes leaders such as Michael Knight (President & Chief Executive Officer), Holly Szutkowski (Chief Financial Officer), John Corrigan (President & Chief Analytical Officer) and other senior executives.
    How many executives does Customer Analytics have?
    Customer Analytics has 4 executives leading key business areas.
    What roles are included in Customer Analytics’s leadership team?
    The leadership team of Customer Analytics includes roles such as President & Chief Executive Officer, Chief Financial Officer, President & Chief Analytical Officer, President.