CSG Executive and Leadership Team

June, 2026

Leadership Overview

CSG has 9 executives leading key functions including technology, operations, information services, finance, and payments.

Driven by innovation, CSG is dedicated to providing comprehensive revenue management and digital monetization solutions, enhancing customer experiences, and facilitating secure payment processing across global markets.

Leadership Roles at CSG

  • Executive Vice President & Chief Financial Officer - Randy Wiese
  • Chief Operating Officer - James Goodwin
  • President - Kelton Morgan
  • President, Forte Payments Ssu - Jeffrey Kump
  • Chief Technology Officer - Timur Likhachev
  • Director - Chief Information Officer Services - Gwen Glogowski
  • Team Captain - Brian Kiscoan
  • Team Captain - Anthony Rawson
  • Team Captain - Terrye Gray
  • Randy Wiese - Executive Vice President & Chief Financial Officer

    Randy Wiese, the Executive Vice President & Chief Financial Officer at CSG, directs the company's financial strategy, planning, and management, ensuring fiscal health and driving profitable growth. Wiese oversees all financial operations, including accounting, treasury, investor relations, and financial reporting, across CSG's global presence in the Americas, Europe, the Middle East, Africa, and the Asia Pacific. This critical role involves managing capital allocation, optimizing financial performance, and ensuring compliance with financial regulations. The Executive Vice President & Chief Financial Officer's leadership is instrumental in guiding strategic investments and financial decision-making that support CSG's mission in revenue management, customer experience, and payment solutions. Randy Wiese's financial acumen is key to sustaining the company's market position and delivering shareholder value.

    James Goodwin - Chief Operating Officer

    James Goodwin, the Chief Operating Officer at CSG, directs the operational execution of the company's global strategy, ensuring seamless delivery of revenue management, customer experience, and payment solutions. Goodwin oversees the day-to-day operations across the Americas, Europe, the Middle East, Africa, and the Asia Pacific, focusing on efficiency, scalability, and service excellence. This role involves optimizing business processes, managing service delivery teams, and ensuring that CSG's platforms consistently meet client needs for digital monetization and robust payment capabilities. The Chief Operating Officer's leadership is vital for maintaining high standards of operational performance and supporting the company's growth objectives. By driving operational improvements, James Goodwin enhances the overall value proposition CSG offers to its diverse client base within the communications sector.
    James Goodwin

    Kelton Morgan - President

    Kelton Morgan, the President at CSG, holds broad executive responsibility for driving the company's overall strategic direction and operational success. Morgan oversees key business units and initiatives aimed at enhancing CSG's market leadership in revenue management, digital monetization, customer experience, and payment solutions. This leadership role involves fostering cross-functional collaboration, identifying new growth opportunities, and ensuring alignment with the company's mission across all geographic regions. The President's strategic vision guides the organization in adapting to industry changes and delivering exceptional value to clients in the communications sector. Kelton Morgan's leadership is pivotal in executing CSG's long-term objectives and strengthening its global presence.

    Jeffrey Kump - President, Forte Payments Ssu

    Jeffrey Kump, the President, Forte Payments Ssu at CSG, leads the strategic development and operational execution of CSG's payment solutions business. Kump focuses on expanding the reach and capabilities of Forte Payments, ensuring it provides secure, efficient, and innovative payment processing services to clients. This role involves driving revenue growth, enhancing customer satisfaction, and maintaining compliance within the dynamic payments landscape. The President, Forte Payments Ssu's leadership is crucial for integrating payment solutions seamlessly with CSG's broader revenue management and customer experience offerings. Jeffrey Kump's expertise is vital in navigating the complexities of the financial technology sector and solidifying CSG's position as a comprehensive solutions provider.
    Jeffrey Kump

    Timur Likhachev - Chief Technology Officer

    Timur Likhachev, the Chief Technology Officer at CSG, architects the company's technological vision and drives innovation across its product portfolio. Overseeing research and development, Likhachev ensures CSG's solutions remain at the forefront of the communications industry's evolving demands for revenue management and digital monetization. This leadership involves guiding the engineering teams in developing scalable, secure, and efficient platforms that enhance customer experience and payment processing capabilities. By focusing on emerging technologies and robust infrastructure, Likhachev directly supports CSG's mission to deliver cutting-edge solutions to clients in the Americas, Europe, the Middle East, Africa, and the Asia Pacific. The strategic direction set by the Chief Technology Officer is crucial for maintaining CSG's competitive edge and expanding its market reach through technological advancement.
    Timur Likhachev

    Gwen Glogowski - Director - Chief Information Officer Services

    Gwen Glogowski, the Director - Chief Information Officer Services at CSG, provides strategic oversight and guidance for the company's information technology infrastructure and services. Glogowski ensures that CSG's internal IT systems effectively support the delivery of its revenue management, customer experience, and payment solutions across all operational regions. This leadership position involves managing IT resources, implementing robust cybersecurity measures, and driving digital transformation initiatives to enhance operational efficiency and data integrity. The Director - Chief Information Officer Services plays a critical part in maintaining the reliability and security of CSG's technology backbone, which is essential for serving clients in the communications industry. Glogowski's focus on IT excellence underpins the company's ability to innovate and deliver secure, high-performance solutions globally.

    Brian Kiscoan - Team Captain

    Brian Kiscoan, the Team Captain at CSG, provides focused leadership and direction within a specific operational or project team, contributing to the company's overall objectives. Kiscoan's responsibilities involve guiding team members, ensuring project milestones are met, and fostering a collaborative work environment that supports CSG's mission in revenue management and customer experience solutions. This role emphasizes direct contribution to team performance and the successful execution of assigned tasks. The Team Captain's efforts are integral to maintaining operational momentum and achieving departmental goals. Brian Kiscoan's dedication to team success directly supports the company's commitment to delivering high-quality services across its global operations.

    Anthony Rawson - Team Captain

    Anthony Rawson, the Team Captain at CSG, spearheads initiatives within a designated team, driving performance and ensuring alignment with broader company strategies. Rawson focuses on empowering team members and optimizing workflows to enhance the delivery of CSG's revenue management, digital monetization, and payment solutions. This leadership position requires a deep understanding of team dynamics and project requirements to achieve successful outcomes. The Team Captain's role is essential for maintaining operational efficiency and fostering a culture of continuous improvement. Anthony Rawson's commitment to team leadership directly contributes to CSG's ability to meet client needs and achieve its business objectives across diverse markets.

    Terrye Gray - Team Captain

    Terrye Gray, the Team Captain at CSG, leads a dedicated team, ensuring the effective execution of tasks related to CSG's core business functions. Gray's leadership focuses on driving team productivity and fostering a collaborative environment that supports the delivery of innovative revenue management, customer experience, and payment solutions. This role is critical for translating strategic goals into actionable team objectives and ensuring high standards of performance. The Team Captain's contributions are vital for operational success and client satisfaction. Terrye Gray's dedication to team management directly supports CSG's commitment to excellence and its mission to empower clients within the communications industry.

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    Frequently Asked Questions Regarding CSG Top Executives and Leadership Team

    Who leads CSG?
    CSG is led by Randy Wiese (Executive Vice President & Chief Financial Officer), along with executives such as James Goodwin (Chief Operating Officer) and Kelton Morgan (President).
    Who is part of CSG’s executive team?
    The executive team of CSG includes leaders such as Randy Wiese (Executive Vice President & Chief Financial Officer), James Goodwin (Chief Operating Officer), Kelton Morgan (President) and other senior executives.
    How many executives does CSG have?
    CSG has 9 executives leading key business areas.
    What roles are included in CSG’s leadership team?
    The leadership team of CSG includes roles such as Executive Vice President & Chief Financial Officer, Chief Operating Officer, President, President, Forte Payments Ssu, Chief Technology Officer.