Craftsman Collision Executive and Leadership Team

September, 2026

Leadership Overview

Craftsman Collision has 4 executives leading key functions including operations, financial strategy, and administrative oversight.

Focused on precision automotive restoration, Craftsman Collision maintains a commitment to technical excellence and industry-leading repair standards across all Canadian service centers.

Leadership Roles at Craftsman Collision

  • Chief Financial Officer - Holger Laakmann
  • Chief Operating Officer - Michael O'Callaghan
  • Csoa - Laura Olsen
  • Csoa - Rinu Simon
  • Holger Laakmann - Chief Financial Officer

    Holger Laakmann, the Chief Financial Officer at Craftsman Collision, manages the fiscal health and capital investment strategies for the entire enterprise. Overseeing the procurement of state-of-the-art spraying equipment and diagnostic technology, the Chief Financial Officer ensures the company maintains a competitive edge in the automotive repair sector. This leadership role involves balancing operational costs with the need for continuous innovation in repair techniques. By monitoring regional financial performance across Canada, Holger Laakmann secures the resources necessary for facility upgrades and equipment maintenance. The Chief Financial Officer collaborates with the executive team to align budgetary goals with the mission of providing superior collision repair services. Through disciplined financial planning, Laakmann supports the expansion of service capabilities and ensures the long-term sustainability of the business model. The Chief Financial Officer remains focused on maximizing value while upholding the quality standards that define the brand.

    Michael O'Callaghan - Chief Operating Officer

    Michael O'Callaghan, the Chief Operating Officer at Craftsman Collision, directs all daily repair workflows and facility management across the organization. Overseeing the integration of advanced Wedge Clamp and Genesis Velocity laser measurement systems, the Chief Operating Officer ensures every vehicle meets strict manufacturer specifications. This leadership role involves optimizing paint booth throughput and managing the technical staff responsible for complex unibody construction repairs. By streamlining shop floor efficiency, Michael O'Callaghan directly impacts the quality of work delivered to customers throughout the Canadian market. The Chief Operating Officer maintains rigorous standards for frame straightening equipment, ensuring the company remains at the forefront of the collision repair industry. Through constant evaluation of repair methodologies, O'Callaghan drives operational excellence and supports the long-term growth of the business while maintaining the highest safety benchmarks for every vehicle serviced within the network.

    Laura Olsen - Csoa

    Laura Olsen, the Csoa at Craftsman Collision, directs the administrative frameworks and internal support systems that facilitate seamless service delivery. Overseeing the coordination between regional repair centers and corporate headquarters, the Csoa ensures consistent application of company policies regarding vehicle restoration quality. This leadership role involves managing the administrative infrastructure required to support complex unibody repair operations. By optimizing internal communication channels, Laura Olsen directly impacts the efficiency of the service network across the country. The Csoa implements strategic initiatives that enhance the customer experience and support the technical teams in achieving precise repair outcomes. Through the development of robust administrative processes, Olsen strengthens the organizational foundation. The Csoa maintains a focus on operational scalability, ensuring that the administrative support provided to the collision repair teams remains aligned with the high standards of the company's technical equipment and repair methodologies.

    Rinu Simon - Csoa

    Rinu Simon, the Csoa at Craftsman Collision, architects the strategic administrative programs that govern service quality and compliance across all locations. Overseeing the implementation of standardized reporting and performance metrics, the Csoa ensures that every facility adheres to the rigorous technical requirements for frame and unibody repairs. This leadership role involves managing the logistical support necessary for maintaining state-of-the-art paint booths and laser measurement systems. By refining internal workflows, Rinu Simon directly impacts the speed and accuracy of the repair process for clients. The Csoa collaborates with other executives to ensure that administrative resources support the company's commitment to industry-leading repair standards. Through the oversight of key support functions, Simon drives organizational consistency and operational reliability. The Csoa remains dedicated to fostering an environment where technical precision and administrative excellence converge to provide superior automotive repair solutions throughout the Canadian market.

    Explore Leadership Teams in Automotive Service & Collision Repair

    Frequently Asked Questions Regarding Craftsman Collision Top Executives and Leadership Team

    Who leads Craftsman Collision?
    Craftsman Collision is led by Holger Laakmann (Chief Financial Officer), along with executives such as Michael O'Callaghan (Chief Operating Officer) and Laura Olsen (Csoa).
    Who is part of Craftsman Collision’s executive team?
    The executive team of Craftsman Collision includes leaders such as Holger Laakmann (Chief Financial Officer), Michael O'Callaghan (Chief Operating Officer), Laura Olsen (Csoa) and other senior executives.
    How many executives does Craftsman Collision have?
    Craftsman Collision has 4 executives leading key business areas.
    What roles are included in Craftsman Collision’s leadership team?
    The leadership team of Craftsman Collision includes roles such as Chief Financial Officer, Chief Operating Officer, Csoa, Csoa.