CTM Executive and Leadership Team

September, 2026

Leadership Overview

CTM has 4 executives leading key functions including financial strategy, technology development, global information systems, and regional human resources.

Focused on delivering superior business travel management services, CTM prioritizes operational efficiency, traveler safety, and sustainable growth across North American and global markets to ensure seamless corporate mobility.

Leadership Roles at CTM

  • Chief Financial Officer - Alana Clayton
  • Chief Technology Officer - Khuyen Bui
  • Global Chief Information Officer - David MacNiven
  • Chief People Officer, Au & Nz - Nicole Galliford
  • Alana Clayton - Chief Financial Officer

    Alana Clayton, the Chief Financial Officer at CTM, directs all fiscal planning and capital allocation strategies. Overseeing the financial health of the organization, the Chief Financial Officer ensures rigorous compliance with international accounting standards while driving cost-efficiency across North American operations. This leadership role involves managing complex budgetary frameworks to support the expansion of business travel management services. By optimizing revenue streams and mitigating financial risks, Alana Clayton directly impacts the long-term stability of the company. The Chief Financial Officer collaborates with the board to align fiscal objectives with broader corporate goals, ensuring sustainable growth. Through meticulous oversight of financial reporting and investment strategies, Clayton secures the necessary resources to maintain a competitive edge in the global hospitality and travel sector, ultimately fostering a culture of fiscal responsibility and operational excellence throughout the entire enterprise.
    Alana Clayton

    Khuyen Bui - Chief Technology Officer

    Khuyen Bui, the Chief Technology Officer at CTM, architects the digital infrastructure powering modern business travel solutions. Overseeing software engineering and product innovation, the Chief Technology Officer drives the development of proprietary platforms that enhance traveler efficiency and safety. This leadership role involves integrating advanced automation tools to streamline booking processes for corporate clients across diverse geographic regions. By prioritizing scalable technology, Khuyen Bui directly impacts the user experience and operational agility of the company. The Chief Technology Officer collaborates with cross-functional teams to implement cutting-edge solutions that address the evolving needs of the travel industry. Through continuous improvement of digital assets, Bui ensures that the technological foundation remains robust and secure. Ultimately, the Chief Technology Officer maintains the company's position as a leader in travel management by delivering high-performance digital tools that simplify complex corporate travel requirements.

    David MacNiven - Global Chief Information Officer

    David MacNiven, the Global Chief Information Officer at CTM, manages the enterprise-wide data architecture and information security protocols. Overseeing global network integrity, the Global Chief Information Officer ensures seamless connectivity and data protection for corporate travelers worldwide. This leadership role involves implementing sophisticated cybersecurity measures to safeguard sensitive client information across all international operations. By optimizing information systems, David MacNiven directly impacts the reliability and speed of service delivery. The Global Chief Information Officer collaborates with executive leadership to align IT initiatives with the company's mission of providing efficient travel management services. Through the strategic deployment of cloud-based solutions, MacNiven enhances the company's ability to scale operations in North America and beyond. Ultimately, the Global Chief Information Officer maintains the technical backbone of the organization, ensuring that all information assets support the overarching goal of delivering superior, secure, and sustainable travel management solutions.
    David MacNiven

    Nicole Galliford - Chief People Officer, Au & Nz

    Nicole Galliford, the Chief People Officer, Au & Nz at CTM, directs human capital strategies and organizational development within the Australia and New Zealand regions. Overseeing talent acquisition, employee engagement, and performance management, the Chief People Officer, Au & Nz ensures that the workforce remains aligned with the company's core values of efficiency and service excellence. This leadership role involves fostering a high-performance culture that supports the broader business objectives of the organization. By implementing comprehensive training and development programs, Nicole Galliford directly impacts employee retention and operational productivity. The Chief People Officer, Au & Nz collaborates with regional leadership to cultivate an inclusive environment that attracts top-tier talent in the hospitality and travel sector. Through strategic workforce planning, Galliford ensures that the company maintains a competitive advantage in the local market. Ultimately, the Chief People Officer, Au & Nz drives organizational success by empowering staff to deliver exceptional value to corporate clients.

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    Frequently Asked Questions Regarding CTM Top Executives and Leadership Team

    Who leads CTM?
    CTM is led by Alana Clayton (Chief Financial Officer), along with executives such as Khuyen Bui (Chief Technology Officer) and David MacNiven (Global Chief Information Officer).
    Who is part of CTM’s executive team?
    The executive team of CTM includes leaders such as Alana Clayton (Chief Financial Officer), Khuyen Bui (Chief Technology Officer), David MacNiven (Global Chief Information Officer) and other senior executives.
    How many executives does CTM have?
    CTM has 4 executives leading key business areas.
    What roles are included in CTM’s leadership team?
    The leadership team of CTM includes roles such as Chief Financial Officer, Chief Technology Officer, Global Chief Information Officer, Chief People Officer, Au & Nz.