NRI Executive and Leadership Team

Toshi Oiwa, the Chief Executive Officer at NRI, directs the overarching corporate strategy and long-term vision for the organization. By fostering a culture of expert craftsmanship, the Chief Executive Officer ensures that all business and technology solutions align with the evolving needs of the global marketplace. Oiwa oversees the integration of cross-functional teams across North America, driving operational excellence and sustainable growth. This leadership role involves constant collaboration with the Board to refine the company's market position and service delivery models. Toshi Oiwa maintains a focus on scaling the firm's end-to-end approach to digital transformation, ensuring that every client engagement reflects the highest standards of quality. Through rigorous oversight of organizational performance, the Chief Executive Officer secures the firm's status as a premier partner for complex digital journeys, consistently keeping clients ahead of emerging industry challenges.

Steven Rivera, the Chief Revenue Officer at NRI, directs all global sales initiatives and revenue-generating activities. By architecting scalable growth strategies, the Chief Revenue Officer ensures that the firm's business and technology solutions reach a broad client base across North America. Rivera oversees the alignment of sales teams with the company's core mission of expert craftsmanship, driving consistent market expansion. This leadership role involves identifying new business opportunities and fostering long-term client partnerships that support the firm's financial objectives. Steven Rivera monitors market trends to adjust pricing and service packaging, ensuring that the company remains competitive in the technology consulting landscape. By optimizing the sales funnel and enhancing client acquisition processes, the Chief Revenue Officer directly impacts the firm's bottom line. Ultimately, Rivera secures the financial stability necessary to support ongoing innovation and the delivery of high-quality digital transformation services.

Tuomo Louhivuori, the Chief Technology Officer at NRI, directs the development and implementation of advanced technical frameworks that underpin the company's service offerings. By architecting robust digital solutions, the Chief Technology Officer ensures that clients benefit from cutting-edge technology and expert craftsmanship. Louhivuori oversees the integration of emerging tools into the firm's end-to-end delivery model, maintaining a focus on scalability and security. This leadership role involves collaborating with cross-functional subject matter experts to solve complex technical challenges for a diverse client base. Tuomo Louhivuori monitors the global technology landscape to identify innovations that keep the firm and its clients ahead of the next challenge. By driving technical excellence and fostering a culture of continuous learning, the Chief Technology Officer ensures that all solutions remain at the forefront of the industry. Ultimately, Louhivuori supports the firm's mission by providing the technical foundation for successful digital journeys.

Katelyn Kocourek, the Chief of Staff at NRI, directs the internal organizational alignment and manages the strategic initiatives that support the executive leadership team. By facilitating communication across departments, the Chief of Staff ensures that the firm's mission of expert craftsmanship remains central to all operational activities. Kocourek oversees the execution of high-priority projects, ensuring that cross-functional teams remain synchronized and focused on client success. This leadership role involves managing the flow of information to the C-suite, enabling data-driven decision-making across the organization. Katelyn Kocourek monitors the efficiency of internal processes, identifying opportunities to streamline workflows and improve overall productivity. By coordinating efforts between regional teams in North America and the global network of experts, the Chief of Staff maintains organizational cohesion. Ultimately, Kocourek supports the firm's growth by ensuring that leadership objectives translate into effective, day-to-day business operations.

Paul Fuller, the Managing Director at NRI, oversees the execution of complex business solutions and manages the operational health of the firm. By coordinating resources across diverse service lines, the Managing Director ensures that every project phase meets the rigorous craftsmanship standards expected by clients. Fuller drives the implementation of internal processes that support seamless, end-to-end delivery across North American markets. This role requires constant interaction with senior leadership to optimize resource allocation and improve project efficiency. Paul Fuller monitors the performance of cross-functional teams, ensuring that technical expertise remains aligned with client-specific business goals. By streamlining operational workflows, the Managing Director facilitates rapid response times to market shifts. Ultimately, Fuller maintains the integrity of the firm's service delivery model, ensuring that every client receives high-value, actionable insights that drive long-term digital success.