Copa Airlines Executive and Leadership Team

Pedro Heilbron, the Chief Executive Officer at Copa Airlines, directs the overarching corporate strategy and long-term vision for the organization. Overseeing the expansion of the Hub of the Americas, the Chief Executive Officer ensures the airline maintains a competitive edge across North, Central, and South American markets. This leadership role involves constant coordination with the Board to align passenger and cargo service goals with regional economic trends. By fostering operational efficiency at the Tocumen International Airport, Pedro Heilbron directly impacts the company's ability to provide reliable connectivity. Heilbron manages the integration of subsidiary operations to ensure consistent service standards across all international routes. Through rigorous oversight of fleet management and network development, the Chief Executive Officer secures the airline's position as a premier provider of air travel services in the Latin American aviation sector.

Peter Donkersloot, the Chief Financial Officer at Copa Airlines, manages the fiscal health and capital allocation strategies for the entire organization. Overseeing financial reporting and investor relations, the Chief Financial Officer ensures transparency and compliance across all international jurisdictions. This leadership role involves analyzing market volatility to protect the company's bottom line while supporting growth initiatives in the Caribbean and beyond. By optimizing cost structures and managing liquidity, Peter Donkersloot directly impacts the financial stability required for fleet modernization and infrastructure investment. Donkersloot coordinates with the executive team to evaluate the profitability of new routes and cargo service expansions. Through disciplined financial planning and risk assessment, the Chief Financial Officer maintains the robust balance sheet necessary to sustain the airline's extensive network operations throughout the Americas.

Gladys Gerbaud, the Chief Revenue Officer, User Experience & Conversion Rate Optimization (UX) & Coordinator at Copa Airlines, drives the digital transformation of passenger booking and service engagement. Overseeing the integration of user-centric design with revenue management systems, the Chief Revenue Officer, User Experience & Conversion Rate Optimization (UX) & Coordinator ensures that digital platforms maximize conversion rates across diverse international markets. This leadership role involves analyzing customer behavior data to refine the booking journey and enhance overall satisfaction. By implementing advanced optimization strategies, Gladys Gerbaud directly impacts the company's ability to capture market share in the competitive aviation landscape. Gerbaud coordinates cross-functional teams to align marketing efforts with technical platform capabilities. Through continuous improvement of the digital interface, the Chief Revenue Officer, User Experience & Conversion Rate Optimization (UX) & Coordinator secures higher engagement levels and sustained revenue growth for the airline.

Martin Paz, the Chief Technology Officer, Tgu at Copa Airlines, architects the scalable technological infrastructure supporting global flight operations and ground services. Overseeing the implementation of advanced IT systems, the Chief Technology Officer, Tgu ensures the reliability of the Hub of the Americas digital backbone. This leadership role involves managing cybersecurity protocols and data integrity to protect sensitive passenger information across all 25 countries of operation. By deploying innovative software solutions, Martin Paz directly impacts the efficiency of flight scheduling and cargo tracking systems. Paz collaborates with other C-suite leaders to integrate emerging technologies that streamline internal processes and improve operational speed. Through the modernization of technical assets, the Chief Technology Officer, Tgu maintains the high-performance computing environment essential for the airline's complex, multi-national logistics and passenger service requirements.