PHI Air Medical Executive and Leadership Team

Christopher Hardman, the Chief Operating Officer at PHI Air Medical, directs the daily flight operations and clinical logistics across the national network of 82 bases. Hardman manages the deployment of air medical assets to ensure rapid response times for healthcare systems requiring urgent patient transport. By optimizing fleet utilization and maintenance schedules, the Chief Operating Officer maintains the high safety standards required for air ambulance services. Christopher Hardman coordinates with regional directors to streamline the logistics of transporting over 22,500 patients annually. This leadership role involves constant monitoring of operational efficiency to support the broader mission of providing life-saving care. Through rigorous oversight of flight crews and medical staff, Hardman ensures that every mission meets strict regulatory compliance. The Chief Operating Officer drives continuous improvement in operational workflows, ultimately securing the reliability of the entire air medical infrastructure.

Jarel Morrow, the Group Chief Information Officer, Phi Health, Co-CIO Phi Inc at PHI Air Medical, architects the digital infrastructure supporting the FlyPHI app and the Family Trax patient tracking system. Morrow oversees the integration of secure data platforms that enable healthcare providers to request helicopter services with precision. By managing the cybersecurity posture and data analytics capabilities, the Group Chief Information Officer, Phi Health, Co-CIO Phi Inc ensures that sensitive patient information remains protected during transit. Jarel Morrow collaborates with the executive team to implement technological advancements that enhance communication between ground teams and flight crews. This role involves scaling digital solutions to support nationwide operations across all 82 bases. Through the development of robust software ecosystems, Morrow drives the technological evolution of air medical services, ensuring that digital tools provide real-time visibility and operational intelligence for the entire organization.

Maria Costella, the Chief Human Resources Officer & Chief Foundation Officer at PHI Air Medical, directs the talent acquisition and professional development strategies for the entire clinical and flight crew workforce. Costella manages the organizational culture to ensure that every employee remains aligned with the mission of providing high-quality patient care. As the Chief Foundation Officer, Maria Costella oversees the PHI Cares membership program, which provides essential financial protection for families during medical emergencies. This dual leadership role involves balancing internal human capital needs with the external philanthropic goals of the organization. By fostering a supportive work environment, the Chief Human Resources Officer & Chief Foundation Officer drives retention and operational excellence across all regional bases. Costella coordinates with the board to ensure that the foundation remains financially sustainable, ultimately supporting the long-term growth and community impact of the air medical services provided nationwide.

Sean O'Neal, the Chief Operations Officer at PHI Air Medical, executes the strategic expansion of regional air medical bases to increase coverage for local communities. O'Neal focuses on the supply chain logistics and procurement of medical equipment necessary for high-acuity patient transport. By managing the relationships with healthcare systems and hospital partners, the Chief Operations Officer ensures seamless integration of air ambulance services into existing emergency response networks. Sean O'Neal oversees the implementation of safety protocols that govern the interaction between flight crews and ground medical teams. This leadership role involves analyzing performance metrics to identify opportunities for operational scaling and cost-efficiency. Through the coordination of cross-functional teams, O'Neal drives the successful execution of complex transport missions. The Chief Operations Officer maintains a sharp focus on operational readiness, ensuring that the organization consistently meets the high demand for critical care transport across the United States.