Convey Executive and Leadership Team

May, 2026

Leadership Overview

Convey has 4 executives leading key functions including strategy, technology, human resources, and finance.

Driven by innovation, Convey delivers comprehensive healthcare technology solutions, focusing on enhancing enrollment processing, clinical services, and data analytics to optimize member experiences and operational efficiency within the healthcare ecosystem.

Leadership Roles at Convey

  • Chief Executive Officer - Michael DiSimone
  • Executive Vice President & Chief Financial Officer - Susana Pichardo
  • Chief Technology Officer - Giray Akar
  • Senior Vice President and Chief Human Resources Officer - Kelley Berlin
  • Michael DiSimone - Chief Executive Officer

    Michael DiSimone, the Chief Executive Officer at Convey, directs the company's overarching strategy and operational execution. DiSimone guides the organization in delivering advanced healthcare technology solutions, focusing on critical areas such as offline enrollment processing, telephonic licensed enrollment, and outbound campaigns. Overseeing the integration of pharmacy and clinical services, the Chief Executive Officer ensures these offerings align with market demands and regulatory requirements. This leadership role involves driving innovation in healthcare analytics and risk adjustment solutions, directly impacting Convey's ability to provide robust administration solutions. By fostering strategic partnerships and championing a client-centric approach, Michael DiSimone ensures the company maintains its competitive edge and expands its market reach within the dynamic healthcare sector.
    Michael DiSimone

    Susana Pichardo - Executive Vice President & Chief Financial Officer

    Susana Pichardo, the Executive Vice President & Chief Financial Officer at Convey, manages the company's financial health and strategic fiscal planning. Pichardo oversees all financial operations, including budgeting, forecasting, and capital allocation, crucial for supporting Convey's diverse healthcare technology solutions. This executive directs financial strategies related to enrollment processing, pharmacy services, and clinical data management, ensuring profitability and sustainable growth. The Executive Vice President & Chief Financial Officer plays a key part in evaluating investment opportunities and managing financial risks associated with healthcare analytics and risk adjustment initiatives. By maintaining rigorous financial controls and driving fiscal discipline, Susana Pichardo ensures the company's resources are optimized to support outbound campaigns and administration solutions, reinforcing Convey's market position.

    Giray Akar - Chief Technology Officer

    Giray Akar, the Chief Technology Officer at Convey, architects the company's technological vision and infrastructure. Akar leads the development and implementation of innovative healthcare technology solutions, ensuring scalability and security across all platforms. This executive oversees the technical aspects of enrollment processing, clinical data management, and advanced healthcare analytics. The Chief Technology Officer drives the evolution of risk adjustment methodologies and administration solutions through cutting-edge software development. By managing the technology roadmap, Giray Akar ensures that Convey's systems effectively support telephonic licensed enrollment, outbound campaigns, and pharmacy integration. This critical role involves fostering a culture of technological excellence and ensuring robust data integrity for all client-facing and internal operations.

    Kelley Berlin - Senior Vice President and Chief Human Resources Officer

    Kelley Berlin, the Senior Vice President and Chief Human Resources Officer at Convey, shapes the company's talent strategy and organizational development. Berlin directs all human capital initiatives, ensuring a high-performing workforce that supports Convey's mission of delivering advanced healthcare technology solutions. This leadership position involves cultivating a positive and inclusive corporate culture, essential for driving innovation in areas like enrollment processing and healthcare analytics. The Senior Vice President and Chief Human Resources Officer oversees talent acquisition, employee engagement, and professional development programs, critical for retaining expertise in specialized fields such as risk adjustment and clinical services. By aligning HR strategies with business objectives, Kelley Berlin ensures the organization has the skilled personnel necessary to execute telephonic licensed enrollment and administration solutions effectively.
    Kelley Berlin

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    Frequently Asked Questions Regarding Convey Top Executives and Leadership Team

    Who leads Convey?
    Convey is led by Michael DiSimone (Chief Executive Officer), along with executives such as Susana Pichardo (Executive Vice President & Chief Financial Officer) and Giray Akar (Chief Technology Officer).
    Who is part of Convey’s executive team?
    The executive team of Convey includes leaders such as Michael DiSimone (Chief Executive Officer), Susana Pichardo (Executive Vice President & Chief Financial Officer), Giray Akar (Chief Technology Officer) and other senior executives.
    How many executives does Convey have?
    Convey has 4 executives leading key business areas.
    What roles are included in Convey’s leadership team?
    The leadership team of Convey includes roles such as Chief Executive Officer, Executive Vice President & Chief Financial Officer, Chief Technology Officer, Senior Vice President and Chief Human Resources Officer.