Convey Executive and Leadership Team

August, 2026

Leadership Overview

Convey has 4 executives leading key functions including strategy, technology, finance, and human resources.

Focused on optimizing healthcare delivery, Convey drives innovation through advanced technology solutions that streamline enrollment, pharmacy management, and clinical analytics to improve patient outcomes across the entire healthcare ecosystem.

Leadership Roles at Convey

  • Chief Executive Officer - Michael DiSimone
  • Chief Financial Officer - Susana Pichardo
  • Chief Technology Officer - Giray Akar
  • Senior Vice President and Chief Human Resources Officer - Kelley Berlin
  • Michael DiSimone - Chief Executive Officer

    Michael DiSimone, the Chief Executive Officer at Convey, directs the overarching strategic vision for healthcare technology solutions. DiSimone architects long-term growth initiatives while overseeing the integration of enrollment processing and clinical analytics platforms. By aligning corporate objectives with market demands, the Chief Executive Officer ensures the organization maintains a competitive edge in the complex healthcare landscape. Michael DiSimone manages high-level relationships with key stakeholders and board members to facilitate sustainable expansion across North American markets. This leadership role involves constant evaluation of operational efficiency to support the company mission of simplifying healthcare administration. Through rigorous oversight of outbound campaigns and risk adjustment services, the Chief Executive Officer drives performance excellence. Ultimately, DiSimone secures the financial and operational health of the enterprise by fostering a culture of innovation and accountability, ensuring that all departments remain focused on delivering superior value to clients and patients alike.
    Michael DiSimone

    Susana Pichardo - Chief Financial Officer

    Susana Pichardo, the Chief Financial Officer at Convey, directs all fiscal planning, budgeting, and financial reporting activities. Pichardo architects robust financial models to support the expansion of healthcare technology services and enrollment solutions. By overseeing capital allocation and revenue management, the Chief Financial Officer ensures the organization maintains strong liquidity and profitability. Susana Pichardo manages investor relations and provides critical insights to the board regarding market performance and operational costs. This leadership role involves rigorous analysis of financial data to identify opportunities for efficiency in outbound campaigns and clinical administration services. Through strategic oversight of fiscal health, the Chief Financial Officer drives sustainable growth across diverse business units. Ultimately, Pichardo secures the long-term financial stability of the company by implementing disciplined accounting practices and risk management strategies that align with the broader corporate mission of delivering high-value healthcare technology solutions to the market.

    Giray Akar - Chief Technology Officer

    Giray Akar, the Chief Technology Officer at Convey, directs the development and deployment of advanced healthcare software platforms. Akar architects scalable infrastructure to support complex enrollment processing and pharmacy management systems. By overseeing the engineering teams, the Chief Technology Officer ensures that all digital solutions meet stringent security and compliance standards required in the healthcare industry. Giray Akar drives the integration of healthcare analytics into existing workflows, enabling clients to leverage data for improved risk adjustment and clinical decision-making. This leadership role involves constant collaboration with product management to align technical roadmaps with evolving market needs. Through the implementation of cutting-edge software architectures, the Chief Technology Officer optimizes system performance and reliability across all regional operations. Ultimately, Akar secures the technological foundation of the company, ensuring that every software solution remains robust, intuitive, and capable of handling high-volume telephonic and digital enrollment demands.

    Kelley Berlin - Senior Vice President and Chief Human Resources Officer

    Kelley Berlin, the Senior Vice President and Chief Human Resources Officer at Convey, directs all talent acquisition, organizational development, and employee engagement initiatives. Berlin architects comprehensive human capital strategies to support the specialized needs of a healthcare technology workforce. By overseeing recruitment for licensed enrollment roles and clinical staff, the Senior Vice President and Chief Human Resources Officer ensures the company maintains a high-performing team capable of executing complex outbound campaigns. Kelley Berlin manages performance management systems and professional development programs to foster a culture of excellence and retention. This leadership role involves aligning workforce capabilities with the evolving demands of the healthcare analytics and administration sectors. Through the implementation of inclusive and efficient HR policies, the Senior Vice President and Chief Human Resources Officer drives organizational agility across all regional operations. Ultimately, Berlin secures the human infrastructure necessary to sustain the company mission, ensuring that every employee contributes effectively to the success of the organization.
    Kelley Berlin

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    Frequently Asked Questions Regarding Convey Top Executives and Leadership Team

    Who leads Convey?
    Convey is led by Michael DiSimone (Chief Executive Officer), along with executives such as Susana Pichardo (Chief Financial Officer) and Giray Akar (Chief Technology Officer).
    Who is part of Convey’s executive team?
    The executive team of Convey includes leaders such as Michael DiSimone (Chief Executive Officer), Susana Pichardo (Chief Financial Officer), Giray Akar (Chief Technology Officer) and other senior executives.
    How many executives does Convey have?
    Convey has 4 executives leading key business areas.
    What roles are included in Convey’s leadership team?
    The leadership team of Convey includes roles such as Chief Executive Officer, Chief Financial Officer, Chief Technology Officer, Senior Vice President and Chief Human Resources Officer.