Leadership Overview
Consumer Reports has 6 executives leading key functions including strategy, operations, technology, and advocacy.
Dedicated to empowering consumers, Consumer Reports drives rigorous research and policy action to ensure product safety and fair market practices.
Dedicated to empowering consumers, Consumer Reports drives rigorous research and policy action to ensure product safety and fair market practices.
Leadership Roles at Consumer Reports
Rho Kirk - Chief Executive Officer
Rho Kirk, the Chief Executive Officer at Consumer Reports, directs the organization's overarching strategy and operational execution. Kirk's leadership focuses on advancing the nonprofit's mission of providing evidence-based product testing and ratings. This involves guiding investigative journalism and public education initiatives that champion consumer interests. Kirk ensures robust policy action is taken on behalf of consumers nationwide. The Chief Executive Officer's role is critical in maintaining Consumer Reports' independence and integrity in the marketplace. Kirk oversees the strategic allocation of resources to maximize impact across all advocacy and research departments. This executive drives the organization's commitment to delivering unbiased information to consumers, fostering informed purchasing decisions and promoting industry accountability. Kirk's vision shapes the future direction of Consumer Reports' consumer protection efforts.
Phillip Radford - President & Chief Executive Officer
Phillip Radford, the President & Chief Executive Officer at Consumer Reports, spearheads the organization's strategic direction and operational leadership. Radford's mandate includes driving the evidence-based product testing and ratings that form the core of Consumer Reports' services. This leadership role encompasses overseeing rigorous research and hard-hitting investigative journalism, ensuring consumers receive unbiased, reliable information. Radford champions public education efforts and steadfast policy action, advocating for consumer rights and safety. The President & Chief Executive Officer's influence extends to shaping the organization's market impact and its commitment to consumer advocacy. Radford ensures alignment across all departments, fostering a culture of integrity and consumer-centricity. This executive's focus is on amplifying the organization's voice and reach, thereby strengthening consumer power and promoting fair business practices across industries.

Willem van Rijn - Chief Operating Officer
Willem van Rijn, the Chief Operating Officer at Consumer Reports, manages the day-to-day operational efficiency and resource allocation across the organization. Van Rijn oversees the execution of strategic initiatives, ensuring seamless integration of product testing, research, and advocacy efforts. This leadership role involves optimizing internal processes to support the delivery of evidence-based ratings and investigative journalism. The Chief Operating Officer directs the operational aspects of public education programs and policy action campaigns, ensuring maximum reach and impact. Van Rijn's focus is on enhancing organizational effectiveness and driving operational excellence to support Consumer Reports' mission. This executive ensures that all departments function cohesively, enabling the organization to provide steadfast support for consumer interests. Van Rijn's oversight guarantees the reliable and timely dissemination of critical consumer information.

Mikel Jones - President
Mikel Jones, the President at Consumer Reports, drives the strategic vision and external relations for the organization. Jones leads initiatives focused on expanding the reach and impact of Consumer Reports' evidence-based product testing and rigorous research. This leadership role involves fostering key partnerships and advocating for consumer interests on a broader scale. The President oversees the development and execution of strategies that enhance public education and policy action efforts. Jones's mandate includes strengthening the organization's position as a trusted source of consumer information and championing consumer rights. This executive's focus is on advancing the mission through strategic engagement and collaborative efforts. Mikel Jones ensures that Consumer Reports remains at the forefront of consumer advocacy, driving positive change in the marketplace.
Raj Malhotra - Chief Technology Officer
Raj Malhotra, the Chief Technology Officer at Consumer Reports, architects the organization's technological infrastructure and digital strategy. Malhotra directs the development and implementation of innovative platforms that support evidence-based product testing and rigorous research. This leadership involves ensuring the security and scalability of data systems used for investigative journalism and consumer ratings. The Chief Technology Officer oversees the integration of advanced technologies to enhance public education initiatives and policy action platforms. Malhotra's responsibilities include managing the IT department, driving digital transformation, and optimizing the user experience for consumers accessing reports and resources. This executive ensures that technology effectively serves the mission of empowering consumers with reliable information. Malhotra's strategic vision guides the evolution of Consumer Reports' digital footprint, enhancing its capacity to deliver critical consumer insights and advocacy.

Harold Clark - Interim Chief Technology Officer
Harold Clark, the Interim Chief Technology Officer at Consumer Reports, provides critical leadership for the organization's technology functions during a transitional period. Clark focuses on maintaining the integrity and performance of existing technology systems that underpin product testing, research, and data analysis. This role involves ensuring the continuity of operations for platforms supporting investigative journalism and consumer ratings. The Interim Chief Technology Officer oversees immediate technological needs, addressing system enhancements and operational stability. Clark's responsibilities include guiding the IT team through current challenges and ensuring reliable access to information for consumers and internal stakeholders. This executive's objective is to preserve the robust technological foundation that supports Consumer Reports' evidence-based approach and advocacy efforts. Clark ensures that technology continues to serve the organization's core mission effectively.
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