Complete Care Executive and Leadership Team

Charlie Cooke, the Chief Financial Officer at Complete Care, manages the fiscal health and transparent billing initiatives that define the company market position. Cooke architects financial strategies that prioritize patient clarity regarding medical costs, effectively removing barriers to emergency care access. The Chief Financial Officer oversees revenue cycle management, capital investments in medical technology, and long-term budgetary planning for the expanding network of facilities. Charlie Cooke collaborates with executive leadership to ensure that financial growth aligns with the commitment to high-quality, hospital-grade service delivery. By implementing robust auditing and reporting systems, the Chief Financial Officer maintains fiscal integrity across all regional operations. This role requires constant monitoring of healthcare market trends to sustain competitive pricing models while supporting the infrastructure necessary for 24-hour emergency medical services.

Julie Radley, the Chief Operating Officer at Complete Care, directs the daily clinical workflows and administrative efficiency of the freestanding emergency rooms. Radley manages the integration of hospital-grade medical protocols to ensure consistent patient care standards across all regional locations. By optimizing staffing models and resource allocation, the Chief Operating Officer minimizes wait times for patients seeking urgent medical attention. Julie Radley also coordinates with clinical directors to maintain compliance with state health regulations in Texas and Colorado. This leadership role involves refining internal processes to support the 24-hour operational model, ensuring that emergency-trained staff possess the necessary tools for high-acuity medical interventions. Through rigorous oversight of facility performance metrics, Radley drives operational excellence and supports the broader mission of providing accessible, reliable emergency services to diverse communities.

Robert Hoch, the Executive Vice President & Chief Operating Officer at Complete Care, leads the strategic expansion and physical infrastructure development of the emergency room network. Hoch focuses on the logistical requirements of scaling operations across Texas and Colorado, ensuring that every facility meets rigorous safety and quality benchmarks. The Executive Vice President & Chief Operating Officer coordinates cross-functional teams to integrate new medical technologies and emergency response capabilities into existing sites. Robert Hoch also manages vendor relationships and supply chain logistics to guarantee that emergency-trained doctors and nurses have immediate access to essential medical supplies. By aligning facility growth with regional healthcare demands, the Executive Vice President & Chief Operating Officer secures the company market position as a leader in freestanding emergency care. This leadership role directly impacts the ability to provide rapid, reliable medical services to patients.

Ari Genuth, the Chief People Officer at Complete Care, directs the recruitment, retention, and professional development of the emergency-trained medical staff. Genuth architects human capital strategies that foster a culture of excellence, ensuring that every facility maintains the highest standards of patient care. The Chief People Officer oversees talent acquisition for specialized medical roles, including pediatric emergency experts, to support the diverse needs of the patient population. Ari Genuth also implements training programs that emphasize both clinical proficiency and the company commitment to transparent, patient-centered communication. By managing organizational culture and employee engagement initiatives, the Chief People Officer ensures that the workforce remains aligned with the mission of providing 24-hour, high-quality emergency services. This leadership role supports the overall stability and growth of the company by cultivating a highly skilled and motivated team.