Community Bank Executive and Leadership Team

November, 2026

Leadership Overview

Community Bank has 10 executives leading key functions including strategy, financial oversight, technology infrastructure, and human capital management.

Committed to regional economic growth, Community Bank delivers comprehensive consumer and business financial services while maintaining a focus on community-centric banking excellence and long-term stability.

Leadership Roles at Community Bank

  • President & Chief Executive Officer - Anne Honstein
  • President & Chief Executive Officer - Thomas Carr
  • Chief Financial Officer - Jacob Richter
  • Senior Vice President & Chief Financial Officer - Nancy Karlson
  • Senior Executive Vice President and Chief Operating Officer and Chief Financial Officer - Stefanie Crosley
  • President - Michael Busse
  • President - Jeff Mccoy
  • Chief Information Officer & Chief Technology Officer - Paul Canelos
  • Chief Human Resources Officer - Angela Suriano
  • Senior VP, Chief Technology & Operations Officer - Aaron Friot
  • Anne Honstein - President & Chief Executive Officer

    Anne Honstein, the President & Chief Executive Officer at Community Bank, directs the overarching strategic vision for the organization. Honstein manages the alignment of consumer and business banking services with the evolving needs of the regional market. By overseeing the executive leadership team, the President & Chief Executive Officer ensures that all departments maintain high standards of financial performance and regulatory compliance. This leadership role involves fostering strong relationships with stakeholders and driving initiatives that expand the bank's footprint across the Northeast. Anne Honstein actively monitors market trends to identify growth opportunities, ensuring that the institution remains competitive in a complex financial landscape. Through rigorous oversight of corporate governance, the President & Chief Executive Officer secures the long-term viability of the bank, ultimately strengthening the institution's position as a trusted financial partner for local communities and businesses alike.

    Thomas Carr - President & Chief Executive Officer

    Thomas Carr, the President & Chief Executive Officer at Community Bank, architects the operational framework necessary for sustainable institutional growth. Carr focuses on the integration of advanced financial service models to enhance the customer experience across all branches. As the President & Chief Executive Officer, Carr coordinates with the Board to refine risk management protocols and capital allocation strategies. This position requires constant evaluation of the competitive environment to ensure that the bank provides superior value to clients. Thomas Carr drives the implementation of efficiency programs that streamline internal processes, thereby reducing overhead while maintaining service quality. By prioritizing the development of robust financial products, the President & Chief Executive Officer supports the diverse needs of the bank's business and consumer clientele. Through this dedicated leadership, Carr ensures that the organization remains a pillar of financial strength within the regional economy.

    Jacob Richter - Chief Financial Officer

    Jacob Richter, the Chief Financial Officer at Community Bank, manages the fiscal health and capital structure of the organization. Richter oversees the preparation of financial statements, budgeting processes, and long-term forecasting to ensure the bank meets its strategic objectives. As the Chief Financial Officer, Richter monitors liquidity ratios and investment portfolios to mitigate financial risk while maximizing returns. This role involves collaborating with other executive leaders to align departmental spending with the bank's broader growth targets. Jacob Richter directs the internal audit functions to maintain rigorous compliance with banking regulations and industry standards. By analyzing complex financial data, the Chief Financial Officer provides actionable insights that guide executive decision-making. Through disciplined management of the bank's assets and liabilities, Richter supports the institution's ability to provide reliable financial services to the community, ensuring consistent performance in a fluctuating economic environment.

    Nancy Karlson - Senior Vice President & Chief Financial Officer

    Nancy Karlson, the Senior Vice President & Chief Financial Officer at Community Bank, executes the financial reporting and tax strategy for the institution. Karlson oversees the treasury operations, ensuring that the bank maintains optimal cash flow to support daily business and consumer banking activities. As the Senior Vice President & Chief Financial Officer, Karlson manages the relationship with external auditors and regulatory bodies to ensure full transparency and adherence to financial laws. This leadership role involves developing sophisticated models to assess the impact of interest rate changes on the bank's profitability. Nancy Karlson drives the optimization of financial systems to improve reporting accuracy and operational efficiency. By providing detailed analysis of revenue streams, the Senior Vice President & Chief Financial Officer enables the executive team to make informed decisions regarding product expansion and market penetration. Through this focus on fiscal integrity, Karlson protects the bank's capital base.

    Stefanie Crosley - Senior Executive Vice President and Chief Operating Officer and Chief Financial Officer

    Stefanie Crosley, the Senior Executive Vice President and Chief Operating Officer and Chief Financial Officer at Community Bank, directs the daily operational workflows and administrative functions of the bank. Crosley oversees the integration of branch operations with centralized financial systems to ensure consistent service delivery. As the Senior Executive Vice President and Chief Operating Officer and Chief Financial Officer, Crosley manages the allocation of resources across departments to maximize productivity and reduce operational costs. This role involves refining the bank's internal processes to support the rapid scaling of consumer and business services. Stefanie Crosley drives the implementation of performance metrics that track the efficiency of regional operations. By coordinating between the financial and operational teams, the Senior Executive Vice President and Chief Operating Officer and Chief Financial Officer ensures that the bank maintains high levels of service quality while achieving its financial targets, ultimately strengthening the institution's operational foundation.

    Michael Busse - President

    Michael Busse, the President at Community Bank, manages the regional business development and client acquisition strategies. Busse oversees the expansion of the bank's commercial lending portfolio, focusing on providing tailored financial solutions to local businesses. As the President, Busse directs the efforts of the regional sales teams to increase market share and deepen existing client relationships. This role involves identifying new opportunities for growth within the local economy and ensuring that the bank's services meet the specific needs of the business community. Michael Busse drives the implementation of customer-centric initiatives that enhance the bank's reputation for reliability and service. By fostering strong connections with local business leaders, the President ensures that the institution remains a vital partner in regional economic development. Through the effective management of regional operations, Busse supports the bank's overall mission of providing accessible and comprehensive financial services to all clients.
    Michael Busse

    Jeff Mccoy - President

    Jeff Mccoy, the President at Community Bank, directs the consumer banking division and retail operations. Mccoy oversees the management of branch networks, ensuring that all locations provide consistent and high-quality service to individual clients. As the President, Mccoy focuses on the development of consumer-focused financial products, including savings accounts, personal loans, and mortgage services. This role involves optimizing the customer journey across both physical branches and digital channels to improve satisfaction and retention. Jeff Mccoy drives the implementation of sales and service training programs that empower branch staff to meet the diverse financial needs of the community. By analyzing consumer behavior data, the President identifies trends that inform the bank's retail strategy. Through the effective oversight of retail operations, Mccoy ensures that the institution remains a trusted provider of personal financial services, contributing to the overall growth and stability of the bank's consumer base.

    Paul Canelos - Chief Information Officer & Chief Technology Officer

    Paul Canelos, the Chief Information Officer & Chief Technology Officer at Community Bank, architects the digital infrastructure that powers modern banking services. Canelos oversees the development and maintenance of secure, scalable platforms for online and mobile banking. As the Chief Information Officer & Chief Technology Officer, Canelos directs the cybersecurity strategy to protect sensitive client data from emerging digital threats. This role involves integrating new financial technologies to enhance the efficiency of internal operations and customer-facing applications. Paul Canelos manages the IT department, ensuring that all systems remain resilient and compliant with industry standards. By prioritizing innovation in digital banking, the Chief Information Officer & Chief Technology Officer enables the bank to offer seamless financial experiences to a growing customer base. Through the implementation of robust data analytics tools, Canelos provides the executive team with the technical capabilities required to maintain a competitive edge in the regional market.

    Angela Suriano - Chief Human Resources Officer

    Angela Suriano, the Chief Human Resources Officer at Community Bank, directs the talent acquisition and organizational development strategies for the institution. Suriano oversees the recruitment of skilled professionals who support the bank's mission of providing high-quality financial services. As the Chief Human Resources Officer, Suriano manages employee relations, performance management systems, and professional development programs to foster a culture of excellence. This role involves aligning human capital initiatives with the bank's broader business goals to ensure that the workforce remains capable of meeting customer needs. Angela Suriano drives the implementation of compensation and benefits structures that attract and retain top talent in the competitive banking sector. By promoting diversity and inclusion, the Chief Human Resources Officer strengthens the bank's internal environment. Through the development of effective training programs, Suriano ensures that all staff members possess the expertise required to deliver superior service to the community.

    Aaron Friot - Senior VP, Chief Technology & Operations Officer

    Aaron Friot, the Senior VP, Chief Technology & Operations Officer at Community Bank, manages the intersection of technological innovation and operational efficiency. Friot oversees the automation of back-office processes to reduce manual workloads and improve the speed of financial transactions. As the Senior VP, Chief Technology & Operations Officer, Friot directs the implementation of new software solutions that streamline the bank's internal workflows. This role involves coordinating with the IT and operations teams to ensure that all systems are fully integrated and secure. Aaron Friot drives the adoption of cloud-based technologies that enhance the bank's ability to scale its services in response to market demand. By focusing on the optimization of operational processes, the Senior VP, Chief Technology & Operations Officer enables the bank to maintain high levels of productivity while minimizing costs. Through this technical leadership, Friot supports the institution's commitment to providing efficient and reliable financial services.

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    Frequently Asked Questions Regarding Community Bank Top Executives and Leadership Team

    Who leads Community Bank?
    Community Bank is led by Anne Honstein (President & Chief Executive Officer), along with executives such as Thomas Carr (President & Chief Executive Officer) and Jacob Richter (Chief Financial Officer).
    Who is part of Community Bank’s executive team?
    The executive team of Community Bank includes leaders such as Anne Honstein (President & Chief Executive Officer), Thomas Carr (President & Chief Executive Officer), Jacob Richter (Chief Financial Officer) and other senior executives.
    How many executives does Community Bank have?
    Community Bank has 10 executives leading key business areas.
    What roles are included in Community Bank’s leadership team?
    The leadership team of Community Bank includes roles such as President & Chief Executive Officer, President & Chief Executive Officer, Chief Financial Officer, Senior Vice President & Chief Financial Officer, Senior Executive Vice President and Chief Operating Officer and Chief Financial Officer.