CivicPlus Executive and Leadership Team

William Sheldon, the Chief Executive Officer at CivicPlus, directs the overarching corporate strategy and long-term vision for the government technology ecosystem. Sheldon architects the expansion of cloud-based platforms designed to modernize public services and improve resident engagement across North American municipalities. By aligning product development with the evolving needs of local governments, the Chief Executive Officer ensures that the organization maintains its position as a leader in civic technology. This leadership role involves constant collaboration with the Board to drive sustainable growth and operational excellence. William Sheldon monitors market trends to identify new opportunities for digital transformation within the public sector. Through the implementation of scalable software solutions, the Chief Executive Officer optimizes how municipalities manage public records and permitting. Ultimately, Sheldon secures the company's mission to bridge the gap between government agencies and their communities through innovative, accessible digital communication infrastructure.

Eric Doan, the Chief Financial Officer at CivicPlus, manages the fiscal health and capital allocation strategies necessary to support the company's government technology initiatives. Doan oversees financial planning, reporting, and risk management to ensure the organization sustains its growth trajectory within the competitive municipal software market. By analyzing revenue streams from cloud-based platforms and digital service subscriptions, the Chief Financial Officer provides the data-driven insights required for strategic decision-making. This role involves coordinating with other C-suite leaders to optimize resource distribution across departments, ensuring that investments align with the goal of modernizing public sector operations. Eric Doan drives financial transparency and accountability, which strengthens the company's ability to deliver high-impact civic solutions. Through rigorous fiscal oversight, the Chief Financial Officer supports the expansion of the integrated engagement ecosystem, ultimately ensuring that the organization remains financially robust while serving the complex needs of government clients across North America.

H. Allen Salter, the Internal Services Chief Financial Officer & Director at CivicPlus, manages the financial integrity of internal operational workflows and administrative systems. Salter architects the fiscal frameworks that support the company's internal infrastructure, ensuring that departments have the resources necessary to maintain high-quality service delivery for government clients. By focusing on the efficiency of internal processes, the Internal Services Chief Financial Officer & Director optimizes the cost structure of the organization's cloud-based platforms and digital services. This role involves close coordination with executive leadership to ensure that internal financial policies support the broader mission of improving public sector communication. H. Allen Salter monitors the performance of internal service units to identify opportunities for process improvement and cost reduction. Through meticulous oversight of internal financial operations, the Internal Services Chief Financial Officer & Director secures the operational stability required to support the company's expansive reach across North American public agencies.

Jane Snyder, the Chief Marketing Officer at CivicPlus, architects the brand strategy and market positioning for the company's comprehensive suite of government technology solutions. Snyder drives demand generation and public awareness by highlighting how cloud-based platforms improve resident engagement and streamline administrative workflows for local governments. By crafting targeted messaging that resonates with public agencies and municipalities, the Chief Marketing Officer ensures that the value proposition of the civic engagement ecosystem remains clear and compelling. This leadership role involves managing cross-channel campaigns that showcase the impact of digital services on community transparency and accessibility. Jane Snyder collaborates with product teams to translate technical capabilities into market-ready narratives that support the company's growth across North America. Through strategic brand management, the Chief Marketing Officer elevates the organization's reputation as a premier provider of municipal software, ultimately fostering stronger connections between government entities and the citizens they serve.

Joshua Flood, the Chief Human Resources Officer at CivicPlus, directs the talent acquisition, organizational development, and culture-building initiatives that support the company's mission to modernize public sector technology. Flood architects programs designed to attract and retain top-tier professionals who possess the expertise required to build complex, cloud-based civic solutions. By fostering an environment of innovation and collaboration, the Chief Human Resources Officer ensures that the workforce remains aligned with the strategic goals of the organization. This role involves managing performance systems and professional development pathways that empower employees to deliver high-quality support to municipalities and public agencies. Joshua Flood oversees the integration of human capital strategies across all departments, ensuring that the company maintains the operational agility needed to scale its digital services. Through the cultivation of a high-performance culture, the Chief Human Resources Officer directly impacts the organization's ability to drive meaningful change within the government technology industry.