CivicPlus Executive and Leadership Team

William Sheldon, the Chief Executive Officer at CivicPlus, directs the overarching strategy and vision for the government technology software company. Sheldon guides CivicPlus in developing cloud-based platforms and civic technology solutions that enable local governments to improve resident engagement, streamline administrative operations, and modernize public services. This leadership role involves ensuring the company's integrated civic engagement ecosystem effectively supports municipalities, counties, and public agencies in managing websites, public records, permitting, and citizen communications. Sheldon's strategic direction focuses on strengthening digital communication infrastructure and enhancing transparency and accessibility for government organizations. The Chief Executive Officer's mandate includes driving the company's expansion and solidifying its recognized position within the North American government technology and municipal software industries. By championing innovation, William Sheldon ensures CivicPlus remains at the forefront of digital transformation for the public sector, directly impacting how communities interact with their local governments.

Eric Doan, the Chief Financial Officer at CivicPlus, oversees all financial operations and strategic financial planning for the government technology software provider. Doan manages fiscal health, ensuring robust financial frameworks support the company's mission to deliver digital solutions for local governments. This involves directing budgeting, forecasting, and financial reporting to align with CivicPlus's growth objectives in modernizing public services and enhancing resident engagement. The Chief Financial Officer's responsibilities extend to optimizing financial performance across the organization's cloud-based software platforms and civic technology solutions. Doan plays a critical part in evaluating investment opportunities and managing financial risks associated with expanding market reach within the municipal software industry. By maintaining financial discipline and strategic resource allocation, Eric Doan directly contributes to CivicPlus's capacity to innovate and provide essential digital infrastructure for government organizations across North America.

Janet Snyder, the Chief Marketing Officer at CivicPlus, directs the company's comprehensive marketing strategies and brand positioning within the government technology sector. Snyder leads initiatives to communicate the value of CivicPlus's digital solutions, focusing on improving resident engagement and streamlining administrative operations for local governments. This role involves overseeing market research, campaign development, and digital communication efforts that highlight the company's expertise in modernizing public services and strengthening digital infrastructure. The Chief Marketing Officer's purview includes articulating how CivicPlus's cloud-based platforms and civic technology solutions support municipalities and public agencies. Snyder is instrumental in driving market awareness and establishing CivicPlus as a recognized leader in North America. Through strategic marketing efforts, Janet Snyder ensures the company's impact on government modernization and citizen interaction is clearly communicated to a broad audience.

Joshua Flood, the Chief Human Resources Officer at CivicPlus, leads the strategic development and execution of all human capital initiatives for the government technology software company. Flood is responsible for cultivating a high-performance culture that supports CivicPlus's mission to provide innovative digital solutions for local governments. This involves overseeing talent acquisition, employee development, compensation and benefits, and fostering an inclusive work environment across the organization. The Chief Human Resources Officer's role is critical in ensuring the company has the skilled workforce necessary to develop and deliver advanced cloud-based platforms and civic technology solutions. Flood directs efforts to align HR strategies with business objectives, supporting the company's growth and its commitment to modernizing public services. By prioritizing employee well-being and professional growth, Joshua Flood directly contributes to CivicPlus's ability to serve municipalities and public agencies effectively.