Leadership Overview
City Experiences has 6 executives leading key functions including operations, financial strategy, cruise management, human resources, ferry logistics, and corporate leadership.
Focused on delivering premier water- and land-based tourism, City Experiences drives global excellence through its expansive portfolio of dining, sightseeing, and specialized ferry transportation services across North America and the United Kingdom.
Focused on delivering premier water- and land-based tourism, City Experiences drives global excellence through its expansive portfolio of dining, sightseeing, and specialized ferry transportation services across North America and the United Kingdom.
Leadership Roles at City Experiences
Cyrus Kelley - Interim Chief Financial Officer
Cyrus Kelley, the Interim Chief Financial Officer at City Experiences, manages the fiscal health and capital allocation strategies for the entire organization. Overseeing financial planning, reporting, and risk management, the Interim Chief Financial Officer ensures that the company maintains a robust balance sheet while supporting expansion across water- and land-based sectors. Kelley directs budgetary processes to align with the long-term goals of City Cruises and City Ferry. By analyzing market trends and operational costs, the Interim Chief Financial Officer provides the data-driven insights necessary for executive decision-making. Cyrus Kelley collaborates with the leadership team to optimize revenue streams and manage investments in fleet maintenance and service infrastructure. This role involves maintaining transparency with stakeholders and ensuring compliance with financial regulations across international jurisdictions. Through disciplined fiscal oversight, the Interim Chief Financial Officer strengthens the financial foundation required for continued growth and market leadership.
Paul Belforti - Chief Operating Officer
Paul Belforti, the Chief Operating Officer at City Experiences, directs the daily execution of water- and land-based tourism operations across the expansive portfolio. Overseeing internal scaling and operational efficiency, the Chief Operating Officer ensures that dining, sightseeing, and private event services meet rigorous safety and quality standards. Belforti manages cross-functional teams to optimize resource allocation across more than 20 destinations in the U.S., Canada, and the UK. By streamlining logistical workflows, the Chief Operating Officer supports the broader mission of providing seamless guest experiences. Paul Belforti maintains alignment with the Board to drive sustainable growth and operational excellence. This leadership role involves constant monitoring of service delivery metrics to ensure consistent performance across all regional markets. Through strategic oversight of operational infrastructure, the Chief Operating Officer secures the long-term viability of the diverse service offerings provided by the organization.
Mory Maurizio - Chief Operating Officer, City Cruises (Canada)
Mory Maurizio, the Chief Operating Officer, City Cruises (Canada) at City Experiences, directs all cruise operations and sightseeing initiatives within the Canadian market. Overseeing the delivery of dining and private event services, the Chief Operating Officer, City Cruises (Canada) ensures that every guest interaction reflects the high standards of the brand. Maurizio manages the specific operational requirements for cruises on behalf of the Niagara Parks Commission, ensuring seamless integration with local tourism goals. By coordinating with regional teams, the Chief Operating Officer, City Cruises (Canada) optimizes service delivery across inland and coastal waterways. Mory Maurizio drives initiatives to enhance passenger satisfaction and operational safety in the Canadian region. This leadership role involves managing complex logistics and maintaining strong relationships with local partners. Through focused operational management, the Chief Operating Officer, City Cruises (Canada) contributes to the overall success and market presence of the organization in North America.
Ed Quinn - President - Ferries and Concessions
Ed Quinn, the President - Ferries and Concessions at City Experiences, directs the specialized operations of the ferry division and the management of high-profile government concessions. Overseeing the transport of passengers, vehicles, and cargo across inland and coastal waterways, the President - Ferries and Concessions ensures the safe and reliable operation of critical transit systems like NYC Ferry and the Puerto Rico ferry system. Quinn manages the service contracts for the Statue of Liberty National Monument, Ellis Island, and Alcatraz Island, ensuring that these iconic sites remain accessible to the public. By driving operational excellence in complex maritime environments, the President - Ferries and Concessions supports the company's mission of connecting people to places. Ed Quinn coordinates with government agencies to maintain service standards and operational compliance. This leadership role involves managing large-scale logistics and infrastructure investments. Through strategic oversight, the President - Ferries and Concessions secures the company's position as a leader in public transit and concession management.
Leonard Wolin - President
Leonard Wolin, the President at City Experiences, directs the overarching strategic vision and business development initiatives for the entire organization. Overseeing the integration of City Cruises and City Ferry, the President ensures that the company maintains a cohesive market presence across all water- and land-based sectors. Wolin manages the executive team to drive growth, innovation, and operational excellence in every destination. By setting the long-term agenda, the President aligns the company's resources with the goal of providing world-class experiences to millions of guests. Leonard Wolin collaborates with the Board to evaluate new market opportunities and expand the portfolio of services. This leadership role involves high-level decision-making regarding capital investments, brand positioning, and strategic partnerships. Through decisive leadership, the President fosters a culture of excellence and ensures that the organization remains at the forefront of the hospitality and travel industry. Wolin drives the company's commitment to safety, service, and sustainable growth.
Matt Durfee - Interim Chief Human Resources Officer
Matt Durfee, the Interim Chief Human Resources Officer at City Experiences, directs the talent acquisition, organizational development, and employee engagement strategies for the entire workforce. Overseeing the human capital requirements for both City Cruises and City Ferry, the Interim Chief Human Resources Officer ensures that the company attracts and retains top-tier talent capable of delivering exceptional guest experiences. Durfee manages the implementation of training programs that emphasize safety, service excellence, and operational efficiency. By fostering a culture of performance and accountability, the Interim Chief Human Resources Officer supports the strategic objectives of the organization. Matt Durfee collaborates with other C-suite leaders to align workforce capabilities with the evolving needs of the business across multiple international regions. This leadership role involves managing complex labor relations and ensuring that the organizational structure supports long-term growth. Through effective human resources management, the Interim Chief Human Resources Officer drives the professional development of the entire team.
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Frequently Asked Questions Regarding City Experiences Top Executives and Leadership Team
