Leadership Overview
City Experiences has 4 executives leading key functions including operations, regional cruise management, technology security, and ferry concessions.
Driven by a commitment to exceptional water-based travel, City Experiences delivers world-class dining, sightseeing, and essential transit services across North America and the United Kingdom while maintaining rigorous safety standards.
Driven by a commitment to exceptional water-based travel, City Experiences delivers world-class dining, sightseeing, and essential transit services across North America and the United Kingdom while maintaining rigorous safety standards.
Leadership Roles at City Experiences
Paul Belforti - Chief Operating Officer
Paul Belforti, the Chief Operating Officer at City Experiences, directs the internal scaling and operational efficiency of the entire water- and land-based portfolio. Overseeing the integration of diverse service lines, the Chief Operating Officer ensures that all dining, sightseeing, and private event logistics align with corporate performance benchmarks. This leadership role involves optimizing resource allocation across the expansive network of destinations in the U.S., Canada, and the UK. By streamlining cross-departmental workflows, Paul Belforti directly impacts the company's ability to maintain high service standards during peak travel seasons. The Chief Operating Officer also collaborates with the Board to refine long-term operational strategies, ensuring that the infrastructure supports the growth of the City Cruises and City Ferry sub-brands. Through rigorous oversight of daily activities, Belforti secures the operational stability required for sustained market leadership in the competitive hospitality sector.
Mory Maurizio - Chief Operating Officer, City Cruises (Canada)
Mory Maurizio, the Chief Operating Officer, City Cruises (Canada) at City Experiences, manages the specialized supply chain logistics and regional service delivery for all Canadian cruise operations. Overseeing the unique requirements of Niagara Parks Commission contracts, the Chief Operating Officer, City Cruises (Canada) ensures that every vessel maintains strict compliance with local maritime regulations and safety protocols. This leadership role involves coordinating with regional stakeholders to enhance the guest experience across diverse Canadian waterways. By optimizing fleet maintenance schedules and crew deployment, Mory Maurizio directly impacts the profitability and reliability of the regional cruise portfolio. The Chief Operating Officer, City Cruises (Canada) also drives initiatives to expand market reach within the Canadian tourism landscape, ensuring that service offerings remain competitive. Through precise management of regional assets, Maurizio secures the operational excellence necessary for the continued success of the Canadian division.
Ed Quinn - President - Ferries and Concessions
Ed Quinn, the President - Ferries and Concessions at City Experiences, directs the strategic management of high-profile government contracts, including the Statue of Liberty National Monument and Alcatraz Island ferry services. Overseeing the specialized expertise required to transport passengers and vehicles across inland and coastal waterways, the President - Ferries and Concessions ensures that all transit operations meet the rigorous demands of the National Park Service. This leadership role involves managing complex public-private partnerships and expanding the reach of the City Ferry system, such as the NYC Ferry and Puerto Rico ferry operations. By optimizing transit schedules and safety protocols, Ed Quinn directly impacts the reliability of essential maritime infrastructure. The President - Ferries and Concessions also coordinates with regulatory bodies to maintain service excellence, ensuring that the company remains the preferred partner for critical transit concessions. Through focused operational leadership, Quinn secures the long-term viability of these vital transportation assets.

Stewart Alpert - Chief Information Security Officer & Chief Technology Officer
Stewart Alpert, the Chief Information Security Officer & Chief Technology Officer at City Experiences, architects the digital infrastructure and cybersecurity frameworks protecting the company's expansive travel and transit platforms. Overseeing the integration of advanced booking systems and passenger data management, the Chief Information Security Officer & Chief Technology Officer ensures that all digital touchpoints remain secure against evolving threats. This leadership role involves aligning technological investments with the operational needs of City Cruises and City Ferry to improve customer engagement and operational efficiency. By implementing robust cloud-based solutions, Stewart Alpert directly impacts the scalability of the company's digital footprint across international markets. The Chief Information Security Officer & Chief Technology Officer also collaborates with executive leadership to modernize legacy systems, facilitating seamless transitions for passengers using ferry and cruise services. Through proactive risk management, Alpert secures the integrity of the entire technological ecosystem.
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