Leadership Overview
Cinch Home Services has 6 executives leading key functions including strategy, marketing, human resources, technology, and operations.
Driven by a commitment to customer satisfaction, Cinch Home Services provides comprehensive home warranty solutions and maintenance plans, safeguarding homeowners against unexpected repair costs and ensuring peace of mind.
Driven by a commitment to customer satisfaction, Cinch Home Services provides comprehensive home warranty solutions and maintenance plans, safeguarding homeowners against unexpected repair costs and ensuring peace of mind.
Leadership Roles at Cinch Home Services
Joseph Incandela - Chief Executive Officer
Joseph Incandela, the Chief Executive Officer at Cinch Home Services, directs the overarching corporate strategy and operational execution. Incandela guides the company's expansion within the home warranty and maintenance plan sector, ensuring alignment with market demands and customer needs. This leadership role involves fostering innovation in service delivery and enhancing the company's competitive positioning. By optimizing resource allocation and driving strategic initiatives, Joseph Incandela ensures the sustained growth and financial health of the organization. The Chief Executive Officer's focus remains on delivering exceptional value to homeowners and stakeholders through robust service offerings and efficient operational frameworks.
Luana Martins - Executive Assistant To Chief Financial Officer, CAO and GC, Chief Human Resources Officer, President (In-home Services)
Luana Martins, the Executive Assistant To Chief Financial Officer, CAO and GC, Chief Human Resources Officer, President (In-home Services) at Cinch Home Services, provides critical administrative and operational support to key executive functions. Martins manages complex scheduling, coordinates high-level meetings, and facilitates communication between executive leadership and various departments. This role is essential for ensuring the seamless operation of the finance, legal, human resources, and in-home services divisions. By maintaining organized workflows and proactively addressing logistical challenges, Luana Martins enables executives to focus on strategic decision-making and business development. The executive assistant's dedication ensures efficient information flow and supports the timely execution of critical business objectives.
Sena Kwawu - President, -Home Services
Sena Kwawu, the President, -Home Services at Cinch Home Services, leads the strategic direction and operational management of the core home services division. Kwawu is responsible for optimizing service delivery, expanding market reach, and ensuring customer satisfaction within the home warranty and maintenance plan segments. This executive role involves overseeing the network of service providers and enhancing the efficiency of claims processing and repair coordination. By driving operational excellence, Sena Kwawu strengthens Cinch Home Services' ability to meet customer needs effectively. The President's focus remains on innovating service models and reinforcing the company's commitment to providing reliable and comprehensive home protection solutions across its service territories.

Lord Oporto - Chief Marketing Officer
Lord Oporto, the Chief Marketing Officer at Cinch Home Services, architects and executes comprehensive marketing strategies to drive customer acquisition and brand awareness. Oporto oversees all advertising, digital marketing, and public relations efforts, ensuring consistent brand messaging across all channels. This leadership position involves analyzing market trends and consumer behavior to identify new growth opportunities within the home services industry. By developing targeted campaigns and optimizing marketing spend, Lord Oporto directly contributes to increasing market share and revenue. The Chief Marketing Officer's mandate includes building strong customer relationships and reinforcing Cinch Home Services' reputation as a trusted provider of home warranty solutions.
Andrea Kane - Chief Human Resources Officer
Andrea Kane, the Chief Human Resources Officer at Cinch Home Services, leads all human capital management initiatives and organizational development strategies. Kane is responsible for talent acquisition, employee engagement, compensation, and benefits programs, ensuring a supportive and productive work environment. This executive role involves cultivating a strong company culture that aligns with Cinch Home Services' mission and values. By implementing effective HR policies and fostering professional growth, Andrea Kane enhances employee retention and optimizes workforce performance. The Chief Human Resources Officer's strategic focus includes developing leadership capabilities and ensuring compliance with labor regulations across all operational regions.
Adam Aharonoff - Senior Vice President & Chief Technology Officer
Adam Aharonoff, the Senior Vice President & Chief Technology Officer at Cinch Home Services, directs the company's technology vision, infrastructure, and digital transformation initiatives. Aharonoff oversees the development and implementation of innovative technological solutions that enhance service delivery, customer experience, and operational efficiency. This leadership position involves managing the IT department, cybersecurity protocols, and data management systems. By leveraging cutting-edge technology, Adam Aharonoff drives advancements in the company's product offerings and operational platforms. The Chief Technology Officer's strategic imperative is to ensure robust, scalable, and secure technological frameworks that support Cinch Home Services' growth and market leadership.
Explore Leadership Teams in Insurance
Hub International Limited is a leading global insurance brokerage and financial services firm dedicated to helping businesses and individuals achieve their goals with confidence. Headquartered in Chicago, Illinois, the company provides a comprehensive range of risk management, insurance, employee benefits, retirement, and wealth management solutions. Through a vast network of specialists across North America, Hub delivers tailored strategies designed to address the evolving needs of its clients in an increasingly complex and dynamic environment.
Company Leadership SH
GS
TB
Nations Title Agency (NTA) provides comprehensive title insurance and settlement services, offering solutions such as escrow, title searches, and realtor and FSBO services. With over 30 years of experience, NTA serves real estate professionals, mortgage lenders, and consumers, ensuring trust and security in all transactions. The agency utilizes advanced technology to maintain efficiency and accuracy while serving clients across multiple states. NTA is committed to exceptional customer service, aiming to make real estate transactions seamless for sellers and buyers alike.
Company Leadership DP
BB
LL
CV
Founded in 1914 and headquartered in New Hartford, New York, Utica National Insurance Group provides insurance for home, auto, and businesses.
Company Leadership RC
ME
JC
Imagine360 is the leading provider of employer-sponsored health plan solutions that deliver deep cost savings and concierge member support. Leveraging 50+ years of expertise, Imagine360's solutions combine the financial benefits of reference-based pricing, best-in-class member support, and health plan administration. Guiding members through all phases of healthcare, a specialized team provides care navigation and clinical support and relentlessly advocates for members to receive quality care at an affordable price.
Company Leadership KE
BA
TS
WD