Allianz Global Assistance Canada Executive and Leadership Team

September, 2026

Leadership Overview

Allianz Global Assistance Canada has 6 executives leading key functions including operations, financial strategy, regional market expansion, and global sales development.

Committed to excellence in travel protection, Allianz Global Assistance Canada delivers comprehensive insurance solutions while maintaining a robust leadership philosophy focused on customer security and operational integrity across the Canadian market.

Leadership Roles at Allianz Global Assistance Canada

  • Chief Financial Officer, Greater (South, East, Asia) - Shilpa Kataria
  • Chief Operating Officer - Carlos Bonato
  • Chief Operating Officer, At Allianz Partners & LATAM Rsa (Brazil) - Leonardo Gava
  • Chief Sales Officer - Ladapa Jaovisidha
  • Chief Sales Officer (Japan) - Masaaki Terasaka
  • Global Chief Sales Officer, Travel - Ricky Horwitz
  • Shilpa Kataria - Chief Financial Officer, Greater (South, East, Asia)

    Shilpa Kataria, the Chief Financial Officer, Greater (South, East, Asia) at Allianz Global Assistance Canada, manages fiscal planning and capital allocation across diverse international markets. Overseeing the financial health of regional operations, the Chief Financial Officer, Greater (South, East, Asia) ensures strict adherence to global regulatory standards. This leadership role involves analyzing market trends to drive profitability and long-term investment strategies. By monitoring revenue streams and cost structures, Shilpa Kataria directly impacts the financial stability of the organization. Kataria coordinates with executive leadership to align budgetary goals with the overarching mission of providing superior travel assistance. Through precise financial forecasting, the Chief Financial Officer, Greater (South, East, Asia) mitigates risk while identifying opportunities for expansion within the Asian sector. Ultimately, Kataria maintains the fiscal discipline required to support the company's commitment to excellence in global insurance services.

    Carlos Bonato - Chief Operating Officer

    Carlos Bonato, the Chief Operating Officer at Allianz Global Assistance Canada, directs all internal service delivery and infrastructure protocols. Overseeing the daily execution of travel insurance claims processing, the Chief Operating Officer ensures maximum efficiency within the Ontario headquarters. This leadership role involves optimizing digital workflows to support the complex needs of Canadian policyholders. By streamlining administrative functions, Carlos Bonato directly impacts the company's ability to provide rapid assistance during travel emergencies. Bonato manages cross-departmental collaboration to maintain high service standards across the entire organization. Through rigorous oversight of operational metrics, the Chief Operating Officer guarantees that all service level agreements meet the expectations of the broader insurance market. Ultimately, Bonato secures the operational foundation necessary for sustained growth and reliable customer support in the competitive travel insurance landscape.
    Carlos Bonato

    Leonardo Gava - Chief Operating Officer, At Allianz Partners & LATAM Rsa (Brazil)

    Leonardo Gava, the Chief Operating Officer, At Allianz Partners & LATAM Rsa (Brazil) at Allianz Global Assistance Canada, architects scalable service frameworks for the Latin American market. Overseeing regional logistics and assistance networks, the Chief Operating Officer, At Allianz Partners & LATAM Rsa (Brazil) ensures seamless integration of insurance products into local economies. This leadership role involves managing complex operational partnerships to enhance service delivery across Brazil. By optimizing resource allocation, Leonardo Gava directly impacts the efficiency of regional assistance programs. Gava collaborates with global teams to standardize quality control measures while respecting local market nuances. Through the implementation of advanced technology, the Chief Operating Officer, At Allianz Partners & LATAM Rsa (Brazil) drives operational excellence and customer satisfaction. Ultimately, Gava strengthens the company's market position by delivering reliable, high-quality insurance support throughout the LATAM region.

    Ladapa Jaovisidha - Chief Sales Officer

    Ladapa Jaovisidha, the Chief Sales Officer at Allianz Global Assistance Canada, drives revenue growth through strategic partnerships and market penetration. Overseeing the development of new sales channels, the Chief Sales Officer ensures alignment with the company's core mission of providing accessible travel insurance. This leadership role involves cultivating relationships with key stakeholders to expand the reach of insurance products. By analyzing consumer behavior and market demand, Ladapa Jaovisidha directly impacts the company's competitive standing. Jaovisidha manages the sales force to achieve ambitious targets while maintaining high standards of customer engagement. Through the execution of innovative sales strategies, the Chief Sales Officer fosters long-term loyalty among policyholders. Ultimately, Jaovisidha secures the commercial success of the organization by consistently identifying and capturing new opportunities within the Canadian travel insurance sector.

    Masaaki Terasaka - Chief Sales Officer (Japan)

    Masaaki Terasaka, the Chief Sales Officer (Japan) at Allianz Global Assistance Canada, directs all commercial activities within the Japanese market. Overseeing the distribution of travel insurance solutions, the Chief Sales Officer (Japan) ensures that local offerings meet the specific needs of Japanese travelers. This leadership role involves building strategic alliances with local travel agencies and corporate partners to increase market share. By tailoring sales approaches to regional preferences, Masaaki Terasaka directly impacts the company's growth trajectory in Asia. Terasaka coordinates with global leadership to ensure consistency in brand messaging and service quality. Through the implementation of targeted marketing and sales initiatives, the Chief Sales Officer (Japan) drives consistent revenue performance. Ultimately, Terasaka strengthens the company's presence in Japan by delivering value-driven insurance products that resonate with the local consumer base.
    Masaaki Terasaka

    Ricky Horwitz - Global Chief Sales Officer, Travel

    Ricky Horwitz, the Global Chief Sales Officer, Travel at Allianz Global Assistance Canada, architects the worldwide sales strategy for the travel insurance division. Overseeing international sales teams, the Global Chief Sales Officer, Travel ensures that the company maintains a dominant position in the global travel market. This leadership role involves identifying emerging trends and adapting sales models to meet the evolving needs of global travelers. By fostering high-level partnerships with international travel providers, Ricky Horwitz directly impacts the company's global revenue performance. Horwitz collaborates with regional executives to synchronize sales efforts and maximize market reach. Through the development of comprehensive sales programs, the Global Chief Sales Officer, Travel drives consistent growth across all operational territories. Ultimately, Horwitz secures the company's reputation as a leader in travel insurance by delivering innovative and accessible solutions to a global audience.

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    Frequently Asked Questions Regarding Allianz Global Assistance Canada Top Executives and Leadership Team

    Who leads Allianz Global Assistance Canada?
    Allianz Global Assistance Canada is led by Shilpa Kataria (Chief Financial Officer, Greater (South, East, Asia)), along with executives such as Carlos Bonato (Chief Operating Officer) and Leonardo Gava (Chief Operating Officer, At Allianz Partners & LATAM Rsa (Brazil)).
    Who is part of Allianz Global Assistance Canada’s executive team?
    The executive team of Allianz Global Assistance Canada includes leaders such as Shilpa Kataria (Chief Financial Officer, Greater (South, East, Asia)), Carlos Bonato (Chief Operating Officer), Leonardo Gava (Chief Operating Officer, At Allianz Partners & LATAM Rsa (Brazil)) and other senior executives.
    How many executives does Allianz Global Assistance Canada have?
    Allianz Global Assistance Canada has 6 executives leading key business areas.
    What roles are included in Allianz Global Assistance Canada’s leadership team?
    The leadership team of Allianz Global Assistance Canada includes roles such as Chief Financial Officer, Greater (South, East, Asia), Chief Operating Officer, Chief Operating Officer, At Allianz Partners & LATAM Rsa (Brazil), Chief Sales Officer, Chief Sales Officer (Japan).