ChoiceOne Bank Executive and Leadership Team

Adom Greenland, the Chief Operating Officer at ChoiceOne Bank, manages the daily administrative and operational workflows that sustain the financial holding company. Greenland optimizes internal processes to improve efficiency across all branches, ensuring that the bank adheres to strict regulatory standards while delivering superior service. Adom Greenland oversees the execution of strategic business plans, focusing on the expansion of operational capacity to support the growing needs of the customer base. By streamlining cross-departmental communication, the Chief Operating Officer fosters a culture of accountability and performance excellence. This leadership role requires constant monitoring of operational metrics to identify opportunities for cost reduction and service enhancement. Through the management of core banking functions, Greenland ensures that the institution remains agile and responsive to market shifts, ultimately securing the operational foundation necessary for sustained financial growth and regional stability.

John Scott, the Chief Technology Officer at ChoiceOne Bank, directs the digital infrastructure and cybersecurity frameworks essential for modern banking operations. Scott architects scalable cloud solutions that support the financial holding company in Sparta, Michigan, while ensuring seamless integration across all digital banking platforms. By prioritizing data integrity and system resilience, the Chief Technology Officer mitigates operational risks and enhances the overall customer experience. John Scott collaborates with the executive board to align technological investments with long-term growth objectives, specifically focusing on the modernization of legacy systems. This leadership role involves overseeing the deployment of secure, high-performance networks that facilitate efficient transactions for clients throughout the region. Through the implementation of advanced analytical tools, Scott drives digital transformation initiatives that maintain the competitive edge of the institution within the evolving financial services landscape.

Shelly Childers, the Chief Information Officer at ChoiceOne Bank, governs the information architecture and data management strategies that underpin the entire financial organization. Childers designs robust data governance policies that protect sensitive client information while enabling real-time access to critical financial insights. Shelly Childers manages the lifecycle of information systems, ensuring that all software and hardware assets remain compliant with industry regulations and security protocols. By leveraging data-driven decision-making, the Chief Information Officer supports the strategic goals of the bank, facilitating better risk assessment and customer relationship management. This leadership role involves coordinating with other C-suite members to integrate information technology with broader business objectives. Through the continuous improvement of data processing capabilities, Childers enhances the accuracy and speed of financial reporting, which directly contributes to the overall operational efficiency and market reputation of the institution.

Kristina Schaffer, the Chief Human Resources Officer & Senior VP at ChoiceOne Bank, leads the talent acquisition, employee development, and organizational culture initiatives for the financial holding company. Schaffer designs comprehensive human capital strategies that attract and retain top-tier professionals capable of driving the bank's mission forward. Kristina Schaffer oversees the implementation of performance management systems and professional development programs that align individual contributions with the strategic objectives of the institution. By fostering an inclusive and high-performance work environment, the Chief Human Resources Officer & Senior VP ensures that the workforce remains motivated and equipped to handle the complexities of the banking industry. This leadership role involves managing compensation structures and benefits packages that remain competitive within the regional market. Through the cultivation of strong leadership pipelines, Schaffer secures the long-term organizational health and operational continuity of the bank.