Century 21 Executive and Leadership Team

June, 2026

Leadership Overview

Century 21 has 10 executives leading key functions including strategy, finance, operations, and sales.

Driven by a commitment to excellence, Century 21 empowers its global network of independent agents and offices to connect buyers and sellers, providing comprehensive residential and commercial brokerage services and fostering confidence in real estate transactions worldwide.

Leadership Roles at Century 21

  • Chief Executive Officer - Bill Hess
  • Chief Executive Officer & Owner - Doug Buchanan
  • Chief Executive Officer & Partner (Columbus Property Management) - Alex Rozwadowski
  • Chief Financial Officer - Andy Kaough
  • Chief Financial Officer & Realtor - Belinda Ditton
  • Chief Operating Officer - Iracema Lara
  • Broker, President, Co-owner - Mary O'gorman
  • President - Stanley Shapiro
  • Owner and President of Ramagli Real Estate Inc. - Robert Ramagli
  • Chief Information Officer - Philip Berman
  • Bill Hess - Chief Executive Officer

    Bill Hess, the Chief Executive Officer at Century 21, directs the overarching strategy and operational execution for the global real estate franchisor. Hess guides the company's mission to connect buyers and sellers through its extensive network of independent agents and offices. This leadership role involves optimizing the delivery of comprehensive residential and commercial brokerage services, ensuring alignment with the company's commitment to empowering agents and clients. Hess drives the integration of advanced technology, training programs, and marketing tools that support the network. The focus remains on leveraging local expertise with the trusted international brand to facilitate confident real estate transactions. Hess's strategic direction ensures Century 21 maintains its market leadership and continues to innovate within the real estate sector. The Chief Executive Officer's purview encompasses all facets of the business, from agent support to client satisfaction, solidifying the brand's reputation for reliability and success in the global marketplace.

    Doug Buchanan - Chief Executive Officer & Owner

    Doug Buchanan, the Chief Executive Officer & Owner at Century 21, spearheads the strategic vision and ownership responsibilities for the real estate franchise. Buchanan's leadership ensures the company's core mission of connecting buyers and sellers is consistently executed through its vast network of independent agents and offices. This role involves driving the provision of comprehensive residential and commercial brokerage services, underpinned by robust technological and marketing support. Buchanan focuses on empowering the agent network and delivering a seamless client experience, reinforcing the brand's promise of confidence in property transactions. The Chief Executive Officer & Owner's influence extends to fostering a culture of success and innovation across the organization. Buchanan's strategic oversight guarantees that local expertise is effectively combined with the strength of the Century 21 international brand, maintaining market prominence and driving growth. The executive's commitment is to uphold the highest standards of service and operational excellence.

    Alex Rozwadowski - Chief Executive Officer & Partner (Columbus Property Management)

    Alex Rozwadowski, the Chief Executive Officer & Partner (Columbus Property Management) at Century 21, directs the strategic leadership and operational management for property management services in the Columbus region. Rozwadowski's role focuses on connecting property owners with tenants, leveraging the Century 21 brand to deliver specialized property management solutions. This involves overseeing comprehensive services that ensure properties are well-maintained, occupied, and financially productive. Rozwadowski is dedicated to empowering property owners and ensuring a seamless experience for tenants, fostering confidence in property investments. The Chief Executive Officer & Partner's influence extends to integrating local market expertise with the broader capabilities of the Century 21 network. Alex Rozwadowski's leadership ensures that property management operations are efficient, profitable, and aligned with the company's commitment to excellence. The executive's focus is on driving growth and maximizing value within the property management sector.
    Alex Rozwadowski

    Andy Kaough - Chief Financial Officer

    Andy Kaough, the Chief Financial Officer at Century 21, manages the financial health and strategic fiscal planning for the global real estate franchisor. Kaough oversees all financial operations, including budgeting, forecasting, and financial reporting, ensuring the company's resources effectively support its mission of connecting buyers and sellers. This role is critical in providing the financial framework for the network of independent agents and offices, enabling the delivery of comprehensive residential and commercial brokerage services. Kaough's financial acumen supports the investment in advanced technology, training programs, and marketing tools that empower agents and clients. The Chief Financial Officer ensures fiscal responsibility while driving initiatives that enhance the seamless experience for clients and the confidence in property transactions. Andy Kaough's strategic financial management contributes directly to the company's sustained growth and market position, reinforcing the trusted international brand's stability and operational capacity. The executive's focus is on maximizing financial performance and supporting long-term value creation.

    Belinda Ditton - Chief Financial Officer & Realtor

    Belinda Ditton, the Chief Financial Officer & Realtor at Century 21, combines financial oversight with direct real estate sales expertise. Ditton manages the financial operations, ensuring fiscal responsibility and strategic resource allocation to support brokerage services. Simultaneously, as a Realtor, Ditton actively engages in connecting buyers and sellers, providing hands-on client service and market insight. This dual role allows for a unique perspective on the financial drivers of real estate transactions and the operational needs of agents. Ditton focuses on empowering clients and agents through sound financial guidance and effective sales strategies, ensuring a seamless and confident experience. The Chief Financial Officer & Realtor's contributions are vital to both the financial stability and the transactional success of the Century 21 network. Belinda Ditton's expertise bridges financial acumen with practical market knowledge, reinforcing the brand's commitment to comprehensive client support and operational excellence.

    Iracema Lara - Chief Operating Officer

    Iracema Lara, the Chief Operating Officer at Century 21, directs the day-to-day operations and service delivery across the global real estate franchisor's network. Lara ensures the efficient execution of strategies aimed at connecting buyers and sellers through a robust system of independent agents and offices. This leadership position involves optimizing the provision of comprehensive residential and commercial brokerage services, ensuring that advanced technology, training programs, and marketing tools are effectively deployed. Lara focuses on empowering agents and delivering a seamless experience to clients, reinforcing the brand's commitment to confidence in property transactions. The Chief Operating Officer's responsibilities include streamlining operational processes and enhancing the integration of local expertise with the international brand's reach. Iracema Lara's operational oversight is key to maintaining high standards of service and driving efficiency throughout the organization, supporting Century 21's market leadership and global presence. The executive's mandate is to ensure operational excellence and scalability.

    Mary O'gorman - Broker, President, Co-owner

    Mary O'gorman, the Broker, President, Co-owner at Century 21, leads the strategic direction and operational management of a key brokerage entity within the global network. O'gorman's leadership focuses on connecting buyers and sellers through a dedicated team of independent agents, ensuring the delivery of comprehensive residential and commercial brokerage services. This role involves empowering agents with the necessary training, technology, and marketing tools to facilitate seamless client experiences and build confidence in property transactions. The Broker, President, Co-owner's responsibilities encompass driving market share, maintaining high service standards, and fostering a culture of success. Mary O'gorman's extensive experience in brokerage operations and ownership ensures the entity's alignment with the Century 21 brand's international reputation and local market expertise. The executive's commitment is to operational excellence and sustained growth within the real estate sector.

    Stanley Shapiro - President

    Stanley Shapiro, the President at Century 21, directs significant operational and strategic initiatives across key segments of the real estate franchisor. Shapiro's leadership ensures the effective execution of the company's mission to connect buyers and sellers through its extensive network of independent agents and offices. This role involves overseeing the provision of comprehensive residential and commercial brokerage services, supported by robust technological and marketing frameworks. Shapiro focuses on empowering the agent network and enhancing the client experience, reinforcing the brand's promise of confidence in property transactions. The President's influence drives operational efficiency and strategic growth, ensuring alignment with corporate objectives. Stanley Shapiro's commitment is to uphold the highest standards of service and innovation, leveraging local expertise with the strength of the Century 21 international brand to maintain market leadership. The executive's mandate is to foster a dynamic and successful business environment.

    Robert Ramagli - Owner and President of Ramagli Real Estate Inc.

    Robert Ramagli, the Owner and President of Ramagli Real Estate Inc. at Century 21, leads a significant independent brokerage operation within the global network. Ramagli's dual role focuses on strategic ownership and presidential oversight, driving the connection between buyers and sellers through dedicated agents. This involves ensuring the delivery of comprehensive residential and commercial brokerage services, supported by tailored technology and marketing strategies. Ramagli is committed to empowering the brokerage's agents and providing clients with a seamless, confidence-inspiring experience in property transactions. The Owner and President's responsibilities include fostering local market expertise while leveraging the international reach and reputation of the Century 21 brand. Robert Ramagli's leadership ensures operational excellence, sustained growth, and adherence to the highest standards of service within Ramagli Real Estate Inc., contributing to the overall success of the Century 21 franchise. The executive's focus is on maximizing market penetration and client satisfaction.

    Philip Berman - Chief Information Officer

    Philip Berman, the Chief Information Officer at Century 21, leads the technological infrastructure and digital strategy for the global real estate franchisor. Berman is responsible for implementing and managing the advanced technology that connects buyers and sellers through the company's network of independent agents and offices. This role ensures that the technological backbone supports comprehensive residential and commercial brokerage services, providing agents with cutting-edge tools. Berman focuses on enhancing the digital experience for clients, ensuring a seamless process and fostering confidence in real estate transactions. The Chief Information Officer drives innovation in IT solutions, cybersecurity, and data management, which are crucial for empowering agents and maintaining the integrity of the brand. Philip Berman's strategic technology leadership ensures Century 21 remains at the forefront of digital transformation in the real estate industry, integrating local needs with global technological capabilities. The executive's objective is to leverage technology for competitive advantage and operational efficiency.

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    Frequently Asked Questions Regarding Century 21 Top Executives and Leadership Team

    Who leads Century 21?
    Century 21 is led by Bill Hess (Chief Executive Officer), along with executives such as Doug Buchanan (Chief Executive Officer & Owner) and Alex Rozwadowski (Chief Executive Officer & Partner (Columbus Property Management)).
    Who is part of Century 21’s executive team?
    The executive team of Century 21 includes leaders such as Bill Hess (Chief Executive Officer), Doug Buchanan (Chief Executive Officer & Owner), Alex Rozwadowski (Chief Executive Officer & Partner (Columbus Property Management)) and other senior executives.
    How many executives does Century 21 have?
    Century 21 has 10 executives leading key business areas.
    What roles are included in Century 21’s leadership team?
    The leadership team of Century 21 includes roles such as Chief Executive Officer, Chief Executive Officer & Owner, Chief Executive Officer & Partner (Columbus Property Management), Chief Financial Officer, Chief Financial Officer & Realtor.