CPF Executive and Leadership Team

Hock Keong Ng, the Deputy Chief Executive Officer (Ict & Digital Services) at CPF, directs the modernization of national digital infrastructure. Overseeing the integration of secure cloud platforms, the Deputy Chief Executive Officer (Ict & Digital Services) ensures seamless access to retirement and healthcare data for millions of residents. This leadership role involves architecting scalable cybersecurity frameworks to protect sensitive citizen information across the entire digital ecosystem. By optimizing digital service delivery, Hock Keong Ng directly impacts the efficiency of the social security system. Furthermore, Ng drives the adoption of emerging technologies to enhance user experience for all account holders. Through rigorous oversight of IT operations, the Deputy Chief Executive Officer (Ict & Digital Services) maintains the integrity of the national database, supporting the broader mission of providing reliable financial security for the population.

Yan Wong, the Deputy Chief Executive Officer (Services) at CPF, manages the delivery of essential social security programs to the public. Overseeing customer engagement strategies, the Deputy Chief Executive Officer (Services) ensures that retirement, healthcare, and homeownership schemes remain accessible to all eligible citizens and permanent residents. This leadership role involves coordinating with regional service centers to streamline administrative processes and improve public satisfaction. By refining service protocols, Yan Wong directly impacts the effectiveness of national welfare initiatives. Furthermore, Wong monitors performance metrics to ensure alignment with government mandates regarding asset enhancement and family protection. Through consistent evaluation of service delivery channels, the Deputy Chief Executive Officer (Services) maintains high standards of operational excellence, ensuring that the organization meets the evolving needs of the community while upholding the core mission of the social security system.

Chee Ong, the Deputy Director at CPF, oversees the strategic management of retirement account portfolios. Directing the allocation of funds, the Deputy Director ensures that investment strategies align with the long-term financial goals of the national social security system. This leadership role involves analyzing market trends to optimize asset growth for citizens and permanent residents. By implementing rigorous risk management protocols, Chee Ong directly impacts the stability of the retirement fund. Furthermore, Ong collaborates with internal stakeholders to refine contribution policies and withdrawal frameworks. Through careful monitoring of financial performance, the Deputy Director secures the sustainability of the fund, ensuring that the organization continues to provide reliable support for healthcare and homeownership needs across the nation while maintaining fiscal responsibility in a complex economic environment.

Sameer Javad, the Deputy Director at CPF, manages the operational framework for healthcare financing programs. Overseeing the integration of medical insurance schemes, the Deputy Director ensures that citizens receive adequate support for healthcare expenses through their social security accounts. This leadership role involves coordinating with healthcare providers to streamline claims processing and improve administrative efficiency. By optimizing the utilization of medical funds, Sameer Javad directly impacts the accessibility of essential health services for the population. Furthermore, Javad evaluates policy effectiveness to ensure that healthcare benefits remain relevant to current medical costs. Through consistent engagement with stakeholders, the Deputy Director maintains the integrity of the healthcare financing system, supporting the broader mission of the organization to provide comprehensive protection for families and individuals throughout their lives.

Jenson Chen, the Deputy Director at CPF, leads the initiatives focused on homeownership and housing asset enhancement. Overseeing the administration of housing grants and loan schemes, the Deputy Director ensures that residents utilize their social security funds effectively to secure property. This leadership role involves analyzing housing market data to adjust policy frameworks that support sustainable homeownership. By simplifying the application process for housing withdrawals, Jenson Chen directly impacts the ability of families to build long-term wealth through real estate. Furthermore, Chen collaborates with government agencies to align housing policies with national urban development goals. Through rigorous oversight of housing-related financial transactions, the Deputy Director maintains the stability of the property financing system, ensuring that the organization continues to facilitate homeownership as a cornerstone of the national social security strategy.

Ming Mei, the Deputy Director at CPF, directs the internal audit and compliance functions to ensure organizational integrity. Overseeing the implementation of regulatory standards, the Deputy Director ensures that all operations adhere to national legal requirements and internal governance policies. This leadership role involves conducting regular assessments of administrative processes to identify and mitigate operational risks. By enforcing strict compliance protocols, Ming Mei directly impacts the transparency and accountability of the social security system. Furthermore, Mei coordinates with external regulators to validate the accuracy of financial reporting and data management practices. Through continuous monitoring of internal controls, the Deputy Director safeguards the assets of the organization, ensuring that the institution remains a trusted entity for citizens and permanent residents while upholding the highest standards of professional conduct.

Weifeng Zhuo, the Deputy Director at CPF, manages the strategic communications and public outreach programs. Overseeing the dissemination of information regarding social security benefits, the Deputy Director ensures that the public remains well-informed about retirement, healthcare, and housing schemes. This leadership role involves developing educational campaigns to increase financial literacy among the population. By simplifying complex policy information, Weifeng Zhuo directly impacts the public's ability to make informed decisions about their financial future. Furthermore, Zhuo monitors public sentiment to provide feedback for policy refinement and service improvement. Through effective engagement strategies, the Deputy Director strengthens the relationship between the organization and the community, ensuring that the mission of providing comprehensive social security is clearly communicated and understood by all stakeholders across the nation.

Ivy Liow, the Deputy Director at CPF, leads the human capital and organizational development initiatives. Overseeing talent acquisition and employee training, the Deputy Director ensures that the workforce possesses the necessary skills to manage complex social security operations. This leadership role involves fostering a culture of innovation and efficiency to support the organization's long-term objectives. By implementing performance management systems, Ivy Liow directly impacts the productivity and morale of the staff. Furthermore, Liow coordinates with other departments to align human resource strategies with the evolving needs of the social security system. Through consistent investment in professional development, the Deputy Director builds a resilient team capable of delivering high-quality services, ensuring that the organization remains well-equipped to fulfill its mission of supporting the financial well-being of the population.

Francine Goh, the Deputy Director at CPF, manages the data analytics and research division. Overseeing the collection and interpretation of demographic and financial data, the Deputy Director provides insights that inform national policy decisions. This leadership role involves utilizing advanced modeling techniques to forecast future trends in retirement and healthcare needs. By translating complex data into actionable strategies, Francine Goh directly impacts the accuracy of long-term financial planning for the organization. Furthermore, Goh collaborates with policy teams to evaluate the impact of existing schemes on the population. Through rigorous research and analytical excellence, the Deputy Director supports the organization's mission to provide evidence-based solutions, ensuring that the social security system remains responsive to the changing economic landscape and the diverse needs of the citizens.

Agustian Tan, the Deputy Director at CPF, directs the facilities and infrastructure management for the organization's physical operations. Overseeing the maintenance and security of service centers, the Deputy Director ensures that the physical environment supports efficient public interaction and staff productivity. This leadership role involves planning for the expansion of service facilities to meet the growing needs of the population. By optimizing the use of physical resources, Agustian Tan directly impacts the operational efficiency of the organization. Furthermore, Tan implements sustainable practices to reduce the environmental footprint of the facilities. Through careful management of infrastructure projects, the Deputy Director maintains a safe and accessible environment for all visitors and employees, supporting the broader mission of the organization to provide reliable and professional service to the community.