National Credit Union Administration Executive and Leadership Team

September, 2026

Leadership Overview

National Credit Union Administration has 8 executives leading key functions including regulatory oversight, financial management, strategic operations, and consumer protection.

Committed to maintaining the stability of the credit union system, National Credit Union Administration ensures the safety of member deposits while fostering financial inclusion through rigorous regulatory standards and proactive economic support.

Leadership Roles at National Credit Union Administration

  • Conservatorship Chief Executive Officer - Marsha Hahn
  • Acting Chief Financial Officer - Melissa Lowden
  • Accountant, Office of the Chief Financial Officer - Jenell Holder
  • Deputy President - Jennifer Murphy
  • President - Richard Morrissette
  • Director, Office of Consumer Financial Protection & Acting President, Central Liquidity Facility - Matthew Biliouris
  • NCUA Deputy Chief of Staff - Nathan Kreoger
  • Director, Office of Business Innovation & Acting Chief Information Officer - Amber Gravius
  • Marsha Hahn - Conservatorship Chief Executive Officer

    Marsha Hahn, the Conservatorship Chief Executive Officer at National Credit Union Administration, directs the stabilization of distressed credit unions to protect member assets. Managing complex insolvency scenarios, the Conservatorship Chief Executive Officer executes recovery strategies that restore institutional health. This leadership role involves coordinating with federal examiners to mitigate systemic risk across the national credit union landscape. By overseeing the transition of troubled entities back to independent operation, Hahn ensures the integrity of the federal insurance fund. The Conservatorship Chief Executive Officer maintains rigorous oversight of asset liquidation and restructuring processes. Through decisive action, Marsha Hahn stabilizes the financial environment for credit union members. This position requires constant monitoring of economic indicators to prevent widespread institutional failure. Ultimately, the Conservatorship Chief Executive Officer preserves the long-term viability of the credit union system through disciplined management and strategic intervention.

    Melissa Lowden - Acting Chief Financial Officer

    Melissa Lowden, the Acting Chief Financial Officer at National Credit Union Administration, manages the fiscal operations and budgetary integrity of the agency. Overseeing the allocation of resources, the Acting Chief Financial Officer ensures compliance with federal accounting standards while supporting the insurance fund. This leadership role involves analyzing financial data to inform policy decisions regarding credit union stability. By directing the preparation of annual financial reports, Lowden provides transparency to stakeholders and the public. The Acting Chief Financial Officer coordinates with internal audit teams to maintain robust internal controls. Melissa Lowden drives the financial strategy that enables the agency to provide emergency liquidity and support services to the credit union system. Through meticulous oversight of agency expenditures, the Acting Chief Financial Officer secures the fiscal foundation necessary for effective regulatory action. This role remains central to the agency's mission of maintaining a secure financial landscape.

    Jenell Holder - Accountant, Office of the Chief Financial Officer

    Jenell Holder, the Accountant, Office of the Chief Financial Officer at National Credit Union Administration, executes precise financial reporting and ledger management for the agency. Maintaining accurate records of insurance fund activities, the Accountant, Office of the Chief Financial Officer ensures that all fiscal data aligns with federal regulatory requirements. This leadership role involves reconciling complex accounts to support the agency's economic analysis and liquidity programs. By monitoring credit union financial health through detailed data review, Holder provides the insights necessary for informed regulatory decisions. The Accountant, Office of the Chief Financial Officer collaborates with financial analysts to track the impact of grants and emergency funding. Jenell Holder drives the accuracy of financial statements that inform the agency's strategic planning. Through diligent attention to detail, the Accountant, Office of the Chief Financial Officer safeguards the integrity of the financial information used to protect member deposits across the nation.

    Jennifer Murphy - Deputy President

    Jennifer Murphy, the Deputy President at National Credit Union Administration, supports the executive leadership in directing the agency's broad regulatory and insurance mandates. Overseeing the execution of strategic policies, the Deputy President ensures that the agency effectively monitors credit union safety and soundness. This leadership role involves coordinating with regional offices to maintain consistent regulatory standards across the country. By facilitating the development of consumer protection initiatives, Murphy drives the agency's efforts to raise awareness of fraud and financial risks. The Deputy President manages the implementation of programs that provide emergency liquidity to the credit union system. Jennifer Murphy leads cross-departmental efforts to improve the financial well-being of credit union members. Through active engagement with stakeholders, the Deputy President ensures that the agency's mission remains focused on stability and access. This position requires a deep understanding of the federal regulatory environment and the needs of the credit union sector.

    Richard Morrissette - President

    Richard Morrissette, the President at National Credit Union Administration, directs the overall strategic vision and regulatory operations of the agency. Overseeing the protection of member deposits, the President ensures that federal credit unions operate within safe and sound parameters. This leadership role involves setting the agenda for consumer protection and financial inclusion initiatives. By guiding the agency's economic analysis, Morrissette informs policy decisions that impact the entire credit union system. The President coordinates with the board and other federal agencies to maintain the stability of the national financial infrastructure. Richard Morrissette drives the agency's commitment to providing training and emergency liquidity to support credit union health. Through decisive leadership, the President fosters an environment where credit unions can thrive while serving their members. This role remains the primary authority for ensuring that the agency fulfills its mandate to maintain a secure and accessible financial system for all.

    Matthew Biliouris - Director, Office of Consumer Financial Protection & Acting President, Central Liquidity Facility

    Matthew Biliouris, the Director, Office of Consumer Financial Protection & Acting President, Central Liquidity Facility at National Credit Union Administration, leads the agency's efforts to safeguard consumer interests and manage liquidity resources. Overseeing the development of fraud awareness programs, the Director, Office of Consumer Financial Protection & Acting President, Central Liquidity Facility ensures that members have access to fair and affordable financial services. This leadership role involves managing the Central Liquidity Facility to provide a reliable source of funds for credit unions during economic stress. By directing consumer protection policies, Biliouris mitigates risks associated with predatory financial practices. The Director, Office of Consumer Financial Protection & Acting President, Central Liquidity Facility coordinates with credit unions to enhance their ability to serve diverse populations. Matthew Biliouris drives the strategic use of liquidity to maintain system-wide stability. Through these dual responsibilities, the Director, Office of Consumer Financial Protection & Acting President, Central Liquidity Facility strengthens the overall resilience of the credit union sector.

    Nathan Kreoger - NCUA Deputy Chief of Staff

    Nathan Kreoger, the NCUA Deputy Chief of Staff at National Credit Union Administration, coordinates administrative workflows and strategic initiatives across the agency. Facilitating communication between executive leadership and departmental heads, the NCUA Deputy Chief of Staff ensures alignment with the agency's core mission of consumer protection and regulatory oversight. This leadership role involves managing high-priority projects that enhance operational efficiency. By streamlining internal processes, Kreoger supports the agency's ability to respond to emerging economic challenges. The NCUA Deputy Chief of Staff monitors the implementation of policy directives to ensure consistent application across all regional operations. Nathan Kreoger drives organizational cohesion by managing cross-functional teams focused on credit union health. Through effective project management, the NCUA Deputy Chief of Staff optimizes the agency's capacity to deliver training and resources to credit unions. This position remains vital for maintaining the operational tempo required for federal regulatory success.

    Amber Gravius - Director, Office of Business Innovation & Acting Chief Information Officer

    Amber Gravius, the Director, Office of Business Innovation & Acting Chief Information Officer at National Credit Union Administration, architects the digital transformation of agency operations. Overseeing the modernization of information systems, the Director, Office of Business Innovation & Acting Chief Information Officer ensures that technology supports the agency's regulatory and consumer protection goals. This leadership role involves implementing secure data infrastructure to facilitate economic analysis and credit union monitoring. By driving innovation in business processes, Gravius enhances the efficiency of agency services. The Director, Office of Business Innovation & Acting Chief Information Officer manages the cybersecurity posture to protect sensitive financial data. Amber Gravius leads the integration of new tools that improve access to affordable financial services for credit union members. Through strategic technology investments, the Director, Office of Business Innovation & Acting Chief Information Officer enables the agency to adapt to the evolving digital landscape of the financial services industry.

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    Frequently Asked Questions Regarding National Credit Union Administration Top Executives and Leadership Team

    Who leads National Credit Union Administration?
    National Credit Union Administration is led by Marsha Hahn (Conservatorship Chief Executive Officer), along with executives such as Melissa Lowden (Acting Chief Financial Officer) and Jenell Holder (Accountant, Office of the Chief Financial Officer).
    Who is part of National Credit Union Administration’s executive team?
    The executive team of National Credit Union Administration includes leaders such as Marsha Hahn (Conservatorship Chief Executive Officer), Melissa Lowden (Acting Chief Financial Officer), Jenell Holder (Accountant, Office of the Chief Financial Officer) and other senior executives.
    How many executives does National Credit Union Administration have?
    National Credit Union Administration has 8 executives leading key business areas.
    What roles are included in National Credit Union Administration’s leadership team?
    The leadership team of National Credit Union Administration includes roles such as Conservatorship Chief Executive Officer, Acting Chief Financial Officer, Accountant, Office of the Chief Financial Officer, Deputy President, President.