National Credit Union Administration Executive and Leadership Team

Marsha Hahn, the Conservatorship Chief Executive Officer at National Credit Union Administration, directs the stabilization of distressed credit unions to protect member assets. Managing complex financial recovery plans, the Conservatorship Chief Executive Officer oversees the transition of troubled institutions back to healthy operations. This leadership role involves coordinating with federal examiners to mitigate systemic risk across the national credit union landscape. By implementing rigorous oversight protocols, Marsha Hahn ensures that credit unions under conservatorship maintain compliance with federal safety standards. The Conservatorship Chief Executive Officer also evaluates long-term viability for institutions, determining necessary structural adjustments to restore fiscal health. Through strategic intervention, the Conservatorship Chief Executive Officer prevents potential losses to the National Credit Union Share Insurance Fund, thereby upholding the integrity of the broader financial system and ensuring continued member confidence in credit union services.

Melissa Lowden, the Acting Chief Financial Officer at National Credit Union Administration, manages the agency's fiscal health and budgetary allocations. Overseeing the financial reporting processes, the Acting Chief Financial Officer ensures transparency in the management of the National Credit Union Share Insurance Fund. This leadership role involves coordinating with internal auditors to maintain rigorous accounting standards across all agency departments. By analyzing economic trends, Melissa Lowden provides critical data to support the agency's regulatory decisions and resource distribution. The Acting Chief Financial Officer also directs the development of annual budget proposals, aligning financial resources with the agency's mission of consumer protection and institutional stability. Through precise fiscal oversight, the Acting Chief Financial Officer secures the necessary funding to support emergency liquidity programs, ultimately strengthening the financial resilience of the entire credit union system against market volatility and unforeseen economic challenges.

Jenell Holder, the Accountant, Office of the Chief Financial Officer at National Credit Union Administration, maintains the integrity of financial records and ensures compliance with federal accounting regulations. Overseeing daily ledger reconciliations, the Accountant, Office of the Chief Financial Officer tracks the movement of funds within the National Credit Union Share Insurance Fund. This leadership role involves preparing detailed financial statements that reflect the agency's fiscal position for internal and external review. By auditing transaction logs, Jenell Holder identifies discrepancies and implements corrective measures to uphold accuracy. The Accountant, Office of the Chief Financial Officer also supports the broader financial team by providing data-driven insights into expenditure patterns and budgetary performance. Through meticulous attention to detail, the Accountant, Office of the Chief Financial Officer contributes to the overall financial stability of the agency, ensuring that resources remain available to support credit unions and protect member deposits nationwide.

Richard Morrissette, the President at National Credit Union Administration, leads the strategic direction of the agency's core programs and regulatory initiatives. Overseeing the implementation of federal policies, the President ensures that credit unions operate within a framework that prioritizes member safety and financial stability. This leadership role involves engaging with industry leaders and policymakers to address systemic challenges within the credit union sector. By setting organizational priorities, Richard Morrissette guides the agency's efforts in consumer protection and fraud awareness. The President also evaluates the impact of economic conditions on credit union performance, directing resources to areas requiring increased supervision or support. Through decisive leadership, the President fosters a culture of accountability and excellence, ensuring that the agency remains a robust guardian of the financial system. This commitment to stability directly supports the long-term well-being of credit union members across the entire United States.

Jennifer Murphy, the Deputy President at National Credit Union Administration, supports the execution of agency-wide strategic goals and operational oversight. Managing the coordination of various regulatory departments, the Deputy President ensures that policy objectives translate into effective field operations. This leadership role involves monitoring the performance of credit union supervision programs to maintain high standards of safety and soundness. By collaborating with the President, Jennifer Murphy aligns departmental activities with the agency's mission of protecting member deposits and promoting financial literacy. The Deputy President also oversees the development of training resources for credit union staff, helping institutions improve their operational resilience. Through consistent monitoring and guidance, the Deputy President facilitates the successful delivery of support services, ensuring that the agency remains responsive to the needs of the credit union system while upholding the highest levels of federal regulatory integrity.

Matthew Biliouris, the Director, Office of Consumer Financial Protection & Acting President, Central Liquidity Facility at National Credit Union Administration, champions initiatives that safeguard member interests and ensure access to affordable financial services. Overseeing consumer complaint resolution, the Director, Office of Consumer Financial Protection & Acting President, Central Liquidity Facility identifies trends in unfair practices to inform regulatory action. This leadership role involves managing the Central Liquidity Facility to provide emergency funding for credit unions facing liquidity constraints. By balancing consumer advocacy with institutional support, Matthew Biliouris strengthens the overall health of the credit union system. The Director, Office of Consumer Financial Protection & Acting President, Central Liquidity Facility also develops educational resources to raise awareness of fraud and improve financial well-being for members. Through these dual responsibilities, the Director, Office of Consumer Financial Protection & Acting President, Central Liquidity Facility ensures that credit unions remain both protected and adequately capitalized to serve their communities effectively.

Nathan Kreoger, the NCUA Deputy Chief of Staff at National Credit Union Administration, coordinates administrative operations and facilitates communication between agency leadership and external stakeholders. Managing the flow of information, the NCUA Deputy Chief of Staff ensures that strategic initiatives align with the agency's regulatory objectives. This leadership role involves streamlining internal processes to improve organizational efficiency and responsiveness to credit union needs. By supporting the Chief of Staff, Nathan Kreoger executes high-level projects that enhance the agency's capacity for consumer protection and fraud prevention. The NCUA Deputy Chief of Staff also monitors the implementation of policy directives across various offices, ensuring consistent application of federal standards. Through effective project management and cross-departmental collaboration, the NCUA Deputy Chief of Staff maintains operational continuity, allowing the agency to focus on its core mission of fostering a safe and sound credit union environment for all members.

Amber Gravius, the Director, Office of Business Innovation and Acting Chief Information Officer at National Credit Union Administration, drives the digital transformation of regulatory processes and information technology infrastructure. Overseeing the modernization of data systems, the Director, Office of Business Innovation and Acting Chief Information Officer ensures that the agency utilizes advanced tools to monitor credit union health. This leadership role involves architecting secure platforms that facilitate efficient communication and data sharing across the agency. By integrating innovative technologies, Amber Gravius improves the speed and accuracy of economic analysis and consumer protection efforts. The Director, Office of Business Innovation and Acting Chief Information Officer also manages cybersecurity initiatives to protect sensitive financial data from emerging threats. Through strategic technology investments, the Director, Office of Business Innovation and Acting Chief Information Officer enables the agency to adapt to the evolving digital landscape, ultimately enhancing the effectiveness of federal oversight and support services.