Centra Executive and Leadership Team

July, 2026

Leadership Overview

Centra has 10 executives leading key functions including strategy, finance, operations, and information technology.

Driven by a commitment to community well-being, Centra focuses on delivering comprehensive healthcare services and advancing medical innovation across Virginia.

Leadership Roles at Centra

  • Chief Executive Officer - Samuel Cardwell
  • President & Chief Executive Officer - Richard Tugman
  • Chief Financial Officer - William Bass
  • Senior Vice President & Chief Financial Officer - Douglas Davenport
  • Chief Operating Officer - Thomas Jividen
  • Executive Vice President & Chief Operating Officer - Michael Starr
  • Executive Vice President & Chief & Physician & Executive & Chief Operating Officer, Centra Health - Chris Thomson
  • Chief Information Officer - LaDonna Shedor
  • Vice President & Chief Information Officer - Kay Hix
  • Senior Vice President and Chief Information Officer - Robin Hildwein
  • Samuel Cardwell - Chief Executive Officer

    Samuel Cardwell, the Chief Executive Officer at Centra, directs the overall strategic vision and operational execution for the nonprofit healthcare system. Cardwell oversees all major divisions, ensuring alignment with Centra's mission of providing high-quality patient care and advancing medical services throughout Virginia. This leadership role involves guiding financial performance, fostering innovation in healthcare delivery, and maintaining strong relationships with community stakeholders and regulatory bodies. Samuel Cardwell's executive oversight extends to all aspects of the organization, driving growth and ensuring the long-term sustainability of Centra's healthcare network. The Chief Executive Officer's responsibilities include setting organizational goals, managing executive teams, and championing the system's commitment to patient-centered care and operational excellence across all facilities.

    Richard Tugman - President & Chief Executive Officer

    Richard Tugman, the President & Chief Executive Officer at Centra, spearheads the strategic direction and comprehensive management of the healthcare system. Tugman's purview encompasses all operational facets, ensuring Centra's adherence to its core mission of delivering exceptional healthcare services and fostering medical advancements within Virginia. This critical position involves direct oversight of financial health, the implementation of cutting-edge healthcare solutions, and cultivating robust connections with community partners and governing entities. Richard Tugman's leadership ensures the continued expansion and enduring viability of Centra's integrated healthcare services. The President & Chief Executive Officer's duties include establishing institutional objectives, leading the senior management group, and advocating for the system's dedication to patient well-being and superior operational standards across its entire infrastructure.

    William Bass - Chief Financial Officer

    William Bass, the Chief Financial Officer at Centra, manages the financial health and strategic fiscal planning for the nonprofit healthcare system. Bass oversees all financial operations, including budgeting, revenue cycle management, and capital allocation, ensuring Centra's fiscal stability and growth. This role is crucial for maintaining the organization's ability to invest in advanced medical technologies and patient care initiatives across Virginia. William Bass's financial acumen supports Centra's mission by optimizing resource utilization and driving operational efficiencies. The Chief Financial Officer's responsibilities include developing financial forecasts, managing investments, and ensuring compliance with all financial regulations, thereby safeguarding the system's long-term economic viability and capacity for service expansion.

    Douglas Davenport - Senior Vice President & Chief Financial Officer

    Douglas Davenport, the Senior Vice President & Chief Financial Officer at Centra, leads the financial planning, management, and reporting for the nonprofit healthcare system. Davenport oversees all fiscal operations, including budgeting, financial analysis, and investment strategies, ensuring the organization's financial strength and sustainability. This role is essential for supporting Centra's mission by enabling strategic investments in patient care, technology, and infrastructure across Virginia. Douglas Davenport's financial leadership ensures responsible resource allocation and fiscal integrity. The Senior Vice President & Chief Financial Officer's responsibilities include developing financial models, managing risk, and ensuring compliance with all financial regulations, thereby supporting Centra's capacity for continued service and expansion.

    Thomas Jividen - Chief Operating Officer

    Thomas Jividen, the Chief Operating Officer at Centra, directs the day-to-day operational activities and efficiency improvements across the healthcare system. Jividen focuses on optimizing patient flow, resource management, and service delivery to enhance the overall patient experience and operational effectiveness. This position is key to implementing strategic initiatives that support Centra's commitment to providing accessible and high-quality healthcare throughout its network. Thomas Jividen's operational leadership ensures that all departments function cohesively to meet patient needs and organizational goals. The Chief Operating Officer's responsibilities include overseeing hospital operations, streamlining processes, and driving performance metrics that align with Centra's mission of excellence in healthcare provision and service delivery.

    Michael Starr - Executive Vice President & Chief Operating Officer

    Michael Starr, the Executive Vice President & Chief Operating Officer at Centra, drives the operational strategy and execution across all facets of the healthcare system. Starr oversees the efficiency and effectiveness of clinical and administrative operations, ensuring seamless service delivery and optimal resource utilization. This leadership position is instrumental in advancing Centra's commitment to providing exceptional patient care and maintaining operational excellence throughout its facilities. Michael Starr's operational oversight is critical for achieving organizational goals and enhancing the patient experience. The Executive Vice President & Chief Operating Officer's responsibilities include managing departmental performance, implementing process improvements, and ensuring that all operational activities align with Centra's mission and strategic objectives for growth and service enhancement.

    Chris Thomson - Executive Vice President & Chief & Physician & Executive & Chief Operating Officer, Centra Health

    Chris Thomson, the Executive Vice President & Chief & Physician & Executive & Chief Operating Officer, Centra Health at Centra, directs critical operational functions and physician engagement strategies for the healthcare system. Thomson oversees the integration of clinical services with operational management, ensuring high standards of patient care and efficient healthcare delivery. This multifaceted role is key to aligning physician leadership with Centra's strategic goals and enhancing the overall quality of medical services provided. Chris Thomson's leadership ensures effective collaboration between clinical teams and administrative operations. The Executive Vice President & Chief & Physician & Executive & Chief Operating Officer, Centra Health's responsibilities include driving operational improvements, fostering physician partnerships, and advancing the system's mission of providing comprehensive and innovative healthcare solutions.

    LaDonna Shedor - Chief Information Officer

    LaDonna Shedor, the Chief Information Officer at Centra, leads the strategic development and implementation of information technology systems across the healthcare network. Shedor is responsible for enhancing digital infrastructure, ensuring data security, and leveraging technology to improve patient care, operational efficiency, and clinical decision-making. This role is vital for advancing Centra's technological capabilities and supporting its mission of innovative healthcare delivery. LaDonna Shedor's IT leadership ensures that Centra remains at the forefront of digital health solutions. The Chief Information Officer's duties include managing IT budgets, overseeing electronic health record systems, and driving digital transformation initiatives that support the organization's strategic objectives and patient-centric approach.

    Kay Hix - Vice President & Chief Information Officer

    Kay Hix, the Vice President & Chief Information Officer at Centra, oversees the strategic direction and execution of information technology initiatives throughout the healthcare system. Hix focuses on enhancing the technological infrastructure to support clinical operations, improve patient outcomes, and ensure robust data management and cybersecurity. This leadership position is critical for driving digital transformation and ensuring Centra's IT systems effectively serve its mission of providing advanced healthcare services. Kay Hix's expertise in information technology management guides the organization's digital strategy and operational integration. The Vice President & Chief Information Officer's responsibilities include managing IT resources, implementing new technologies, and ensuring the reliability and security of all information systems to support Centra's commitment to patient care and operational excellence.

    Robin Hildwein - Senior Vice President and Chief Information Officer

    Robin Hildwein, the Senior Vice President and Chief Information Officer at Centra, directs the comprehensive information technology strategy and operations for the healthcare system. Hildwein is responsible for advancing the organization's digital capabilities, ensuring the security and integrity of patient data, and implementing innovative technological solutions to enhance clinical care and operational efficiency. This executive role is pivotal in aligning IT infrastructure with Centra's overarching mission of delivering high-quality, accessible healthcare. Robin Hildwein's leadership ensures that Centra leverages technology effectively to meet evolving healthcare demands and maintain a competitive edge. The Senior Vice President and Chief Information Officer's duties encompass managing IT departments, overseeing system-wide technology deployments, and fostering a culture of technological advancement to support patient well-being and organizational growth.
    Robin Hildwein

    Explore Leadership Teams in Hospitals & Physicians Clinics

    Frequently Asked Questions Regarding Centra Top Executives and Leadership Team

    Who leads Centra?
    Centra is led by Samuel Cardwell (Chief Executive Officer), along with executives such as Richard Tugman (President & Chief Executive Officer) and William Bass (Chief Financial Officer).
    Who is part of Centra’s executive team?
    The executive team of Centra includes leaders such as Samuel Cardwell (Chief Executive Officer), Richard Tugman (President & Chief Executive Officer), William Bass (Chief Financial Officer) and other senior executives.
    How many executives does Centra have?
    Centra has 10 executives leading key business areas.
    What roles are included in Centra’s leadership team?
    The leadership team of Centra includes roles such as Chief Executive Officer, President & Chief Executive Officer, Chief Financial Officer, Senior Vice President & Chief Financial Officer, Chief Operating Officer.