CFMWS Executive and Leadership Team

Ian Poulter, the Chief Executive Officer at CFMWS, directs the overarching strategic vision for the organization. This leadership role involves aligning social enterprise objectives with the specific needs of military personnel across Canada. By overseeing the executive team, the Chief Executive Officer ensures that all programs generate positive value for members. Ian Poulter maintains constant communication with the Board to refine service delivery models and enhance organizational efficiency. Through rigorous oversight of national operations, the Chief Executive Officer drives the mission to support defense community welfare. This executive position requires balancing complex federal mandates with the agility of a modern service provider. By championing innovation in member support, the Chief Executive Officer secures the long-term sustainability of the organization. Poulter remains focused on expanding the reach of these vital services to ensure every member receives high-quality care and support throughout the entire country.

Tara Giberson, the Senior Advisor To the Chief Financial Officer at CFMWS, directs the financial planning and fiscal oversight necessary for the organization to function as a sustainable social enterprise. This role involves analyzing budgetary requirements and ensuring that financial resources support the core mission of member welfare. Tara Giberson oversees the development of financial models that track the performance of various programs across the country. By providing critical insights to the Chief Financial Officer, the Senior Advisor To the Chief Financial Officer ensures that fiscal decisions align with long-term strategic objectives. This leadership position requires deep collaboration with department heads to manage expenditures and optimize revenue streams. Through the rigorous assessment of financial risks, the Senior Advisor To the Chief Financial Officer maintains the economic health of the organization. Giberson drives the transparency and accountability required for federal reporting. Ultimately, the Senior Advisor To the Chief Financial Officer secures the financial stability needed to sustain essential services for military personnel.

Julie Peckham, the Chief Operating Officer, Canadian Forces Morale & Welfare Services at CFMWS, executes the daily operational strategy for all member-facing programs. This role involves managing the logistics and service delivery chains that define the social enterprise model. Julie Peckham oversees the execution of national welfare initiatives, ensuring that resources reach military members efficiently. By coordinating with regional managers, the Chief Operating Officer, Canadian Forces Morale & Welfare Services maintains high standards of service quality across all facilities. This leadership function focuses on optimizing operational workflows to maximize the impact of every program. Through the continuous monitoring of performance metrics, the Chief Operating Officer, Canadian Forces Morale & Welfare Services identifies opportunities for process improvement and cost-effective service expansion. Peckham drives the operational excellence required to meet the diverse needs of the defense community. Ultimately, the Chief Operating Officer, Canadian Forces Morale & Welfare Services ensures that the organization delivers consistent, reliable support to all members.

Gratia Derde, the Chief Human Resources Officer at CFMWS, architects the talent management strategy for the entire workforce. This role involves designing recruitment, retention, and professional development frameworks that support the unique social enterprise model of the organization. Gratia Derde oversees the implementation of policies that promote a healthy, inclusive, and high-performing culture across all regional operations. By collaborating with other C-suite leaders, the Chief Human Resources Officer ensures that staffing levels align with the evolving demands of military welfare programs. This leadership function focuses on building organizational capacity to handle large-scale service delivery. Through the optimization of human capital, the Chief Human Resources Officer directly impacts the quality of support provided to members. Derde manages complex labor relations and workforce planning initiatives to maintain operational stability. Ultimately, the Chief Human Resources Officer drives the internal engagement strategies necessary to sustain the mission-critical work performed by the staff.

Bruce Pickard, the Vice President, Information Services & Chief Information Officer at CFMWS, directs the digital transformation and technological infrastructure of the organization. This role involves securing sensitive data while providing robust platforms for service delivery across North American operations. Bruce Pickard oversees the integration of advanced information systems that streamline member access to welfare programs. By architecting scalable cloud solutions, the Vice President, Information Services & Chief Information Officer ensures that the organization remains agile in a digital-first environment. This leadership position requires constant coordination with the executive team to align technology investments with strategic business goals. Through the implementation of cybersecurity protocols, the Vice President, Information Services & Chief Information Officer protects the integrity of member information. Pickard drives the modernization of internal processes to increase efficiency and service responsiveness. Ultimately, the Vice President, Information Services & Chief Information Officer secures the technological foundation required to support the complex needs of the defense community.