BrightStar Care Executive and Leadership Team

September, 2026

Leadership Overview

BrightStar Care has 10 executives leading key functions including corporate strategy, franchise operations, human resources, and regional medical staffing management.

Committed to delivering premium home care and medical staffing solutions, BrightStar Care prioritizes clinical excellence and compassionate service to improve patient outcomes across the national healthcare landscape.

Leadership Roles at BrightStar Care

  • Chief Executive Officer - George Coley
  • Owner-CEO - Brenda Pulsifer
  • Co-Owner and Chief Executive Officer Brightstar Care of Middlesex, Monmouth, Passaic and W. Bergen Counties In NJ. - Andrew Bailen
  • Chief Executive Officer & Owner - Anthony Olson
  • Business Owner & Chief Executive Officer - Jeet Shangari
  • Chief Executive Officer (McDonough & Locust Grove) - Dwayne Booker
  • Chief Executive Officer & Owner (Cleveland West) - Giselle Bardwell
  • President - John Blackburn
  • President - Mak Vaziri
  • Chief Human Resources Officer - Heather Smith
  • George Coley - Chief Executive Officer

    George Coley, the Chief Executive Officer at BrightStar Care, directs the overarching national strategy for home care and medical staffing services. Coley architects high-level operational frameworks that ensure franchise consistency across the United States. By aligning clinical standards with business growth objectives, the Chief Executive Officer maintains the integrity of the brand. George Coley monitors market trends to identify expansion opportunities within the competitive health services sector. This leadership role involves constant collaboration with regional owners to optimize service delivery models. Through rigorous oversight of quality assurance protocols, the Chief Executive Officer guarantees that every franchise location adheres to the highest medical care benchmarks. Coley drives long-term sustainability by fostering a culture of excellence and patient-centered care. Ultimately, the Chief Executive Officer secures the company's position as a leader in the home care industry through disciplined execution and strategic foresight.

    Brenda Pulsifer - Owner-CEO

    Brenda Pulsifer, the Owner-CEO at BrightStar Care, manages the intersection of franchise ownership and executive leadership. Pulsifer drives operational efficiency by implementing standardized medical staffing protocols across the organization. As the Owner-CEO, Pulsifer evaluates financial performance metrics to ensure the long-term viability of the franchise network. This role requires balancing local market demands with national corporate standards to maintain service quality. Brenda Pulsifer oversees the integration of new care technologies that enhance patient monitoring and administrative workflows. By streamlining communication between corporate headquarters and individual franchise owners, the Owner-CEO facilitates rapid problem-solving and resource allocation. Pulsifer champions initiatives that improve caregiver retention and training, which directly impacts the quality of home care provided to clients. Through strategic planning and hands-on management, the Owner-CEO strengthens the market presence of the brand while upholding the core mission of compassionate, professional medical support.

    Andrew Bailen - Co-Owner and Chief Executive Officer Brightstar Care of Middlesex, Monmouth, Passaic and W. Bergen Counties In NJ.

    Andrew Bailen, the Co-Owner and Chief Executive Officer Brightstar Care of Middlesex, Monmouth, Passaic and W. Bergen Counties In NJ. at BrightStar Care, oversees regional operations across multiple New Jersey counties. Bailen directs the delivery of comprehensive home care services, ensuring that local medical staffing needs meet rigorous clinical standards. As the Co-Owner and Chief Executive Officer Brightstar Care of Middlesex, Monmouth, Passaic and W. Bergen Counties In NJ., Bailen manages the recruitment and training of skilled nursing staff to support diverse patient populations. This leadership role involves navigating complex regional healthcare regulations to maintain compliance and service excellence. Andrew Bailen optimizes local business workflows to increase operational capacity and patient satisfaction. By fostering strong relationships with local healthcare providers, the Co-Owner and Chief Executive Officer Brightstar Care of Middlesex, Monmouth, Passaic and W. Bergen Counties In NJ. expands the reach of the franchise. Bailen drives growth through targeted community engagement and consistent, high-quality care delivery.

    Anthony Olson - Chief Executive Officer & Owner

    Anthony Olson, the Chief Executive Officer & Owner at BrightStar Care, leads the strategic development and daily management of franchise operations. Olson architects business plans that prioritize patient safety and clinical accuracy in home care environments. As the Chief Executive Officer & Owner, Olson monitors key performance indicators to ensure that service delivery remains consistent with national brand expectations. This role involves managing complex staffing logistics to meet the fluctuating demands of the medical services market. Anthony Olson cultivates a professional environment that attracts top-tier nursing talent, which is essential for maintaining the company's reputation. By analyzing regional market data, the Chief Executive Officer & Owner identifies opportunities for service diversification and operational scaling. Olson drives financial performance through disciplined cost management and revenue growth strategies. Ultimately, the Chief Executive Officer & Owner ensures that the organization remains a trusted provider of medical staffing and home care solutions.
    Anthony Olson

    Jeet Shangari - Business Owner & Chief Executive Officer

    Jeet Shangari, the Business Owner & Chief Executive Officer at BrightStar Care, directs the operational and strategic functions of the franchise. Shangari architects systems that improve the efficiency of home care delivery and medical staffing coordination. As the Business Owner & Chief Executive Officer, Shangari oversees the implementation of corporate policies at the local level to ensure uniform service quality. This role requires managing relationships with healthcare partners and clients to build long-term trust. Jeet Shangari evaluates operational data to refine service models and enhance patient outcomes. By focusing on staff development and clinical training, the Business Owner & Chief Executive Officer maintains a high standard of care. Shangari drives business growth by identifying underserved market segments and tailoring services to meet specific patient needs. Through proactive leadership and meticulous attention to detail, the Business Owner & Chief Executive Officer strengthens the company's competitive advantage in the home care sector.

    Dwayne Booker - Chief Executive Officer (McDonough & Locust Grove)

    Dwayne Booker, the Chief Executive Officer (McDonough & Locust Grove) at BrightStar Care, manages regional operations within specific Georgia markets. Booker directs the provision of home care and medical staffing services, ensuring that local clients receive high-quality, compassionate support. As the Chief Executive Officer (McDonough & Locust Grove), Booker oversees the daily activities of nursing staff and administrative teams to maintain operational efficiency. This role involves coordinating with local healthcare facilities to provide seamless transitions for patients requiring home-based care. Dwayne Booker monitors service quality metrics to ensure compliance with both state regulations and corporate standards. By optimizing local resource allocation, the Chief Executive Officer (McDonough & Locust Grove) enhances the responsiveness of the franchise to community needs. Booker drives growth through strategic outreach and the maintenance of strong professional networks. Through dedicated leadership, the Chief Executive Officer (McDonough & Locust Grove) ensures the continued success of the brand in the region.

    Giselle Bardwell - Chief Executive Officer & Owner (Cleveland West)

    Giselle Bardwell, the Chief Executive Officer & Owner (Cleveland West) at BrightStar Care, leads the operational and strategic direction of the Cleveland West franchise. Bardwell directs the delivery of specialized home care services, ensuring that local patients receive personalized medical support. As the Chief Executive Officer & Owner (Cleveland West), Bardwell manages the recruitment of qualified nursing staff and oversees the implementation of clinical protocols. This role involves navigating the local healthcare landscape to build partnerships with hospitals and community organizations. Giselle Bardwell monitors financial performance and operational metrics to ensure the sustainability of the franchise. By focusing on service quality and patient satisfaction, the Chief Executive Officer & Owner (Cleveland West) maintains the brand's reputation for excellence. Bardwell drives growth through targeted marketing and community engagement efforts. Through consistent leadership, the Chief Executive Officer & Owner (Cleveland West) ensures that the franchise remains a vital resource for home-based medical care in the region.
    Giselle Bardwell

    John Blackburn - President

    John Blackburn, the President at BrightStar Care, directs the national operational strategy and business development initiatives. Blackburn architects frameworks that support the expansion of home care and medical staffing services across the country. As the President, Blackburn oversees the execution of corporate goals, ensuring that all franchise locations maintain high standards of clinical care. This role involves collaborating with other C-suite leaders to align financial objectives with service delivery capabilities. John Blackburn monitors market trends to identify new opportunities for growth and service innovation. By streamlining internal processes, the President enhances the efficiency of the entire franchise network. Blackburn drives organizational performance through data-driven decision-making and strategic resource management. Through consistent oversight and leadership, the President ensures that the company remains a leader in the health services industry. Ultimately, Blackburn secures the long-term success of the brand by fostering a culture of operational excellence and patient-centered care.

    Mak Vaziri - President

    Mak Vaziri, the President at BrightStar Care, manages the strategic implementation of national service initiatives and operational improvements. Vaziri directs the integration of new medical staffing technologies that enhance the quality of care provided to patients. As the President, Vaziri oversees the development of scalable business models that allow franchise locations to grow while maintaining clinical integrity. This role involves working closely with the Board to ensure that corporate strategy aligns with the company's mission of providing comprehensive home care. Mak Vaziri evaluates operational performance across different regions to identify best practices and areas for improvement. By fostering innovation in service delivery, the President ensures that the company remains competitive in the evolving healthcare market. Vaziri drives growth through strategic partnerships and the optimization of internal workflows. Through dedicated leadership, the President strengthens the company's market position and ensures the continued delivery of high-quality medical services to clients nationwide.

    Heather Smith - Chief Human Resources Officer

    Heather Smith, the Chief Human Resources Officer at BrightStar Care, directs the national talent acquisition and workforce management strategy. Smith architects programs that attract and retain skilled nursing professionals and administrative staff across the franchise network. As the Chief Human Resources Officer, Smith oversees the development of training curricula that ensure all employees meet the company's rigorous clinical standards. This role involves managing complex labor relations and ensuring compliance with employment laws across diverse jurisdictions. Heather Smith implements performance management systems that align individual contributions with the company's mission of providing premium home care. By fostering a supportive and professional work environment, the Chief Human Resources Officer reduces turnover and enhances service consistency. Smith drives organizational culture by promoting values of compassion and excellence. Through strategic workforce planning, the Chief Human Resources Officer ensures that the company has the human capital necessary to support its national growth and patient care objectives.

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    Frequently Asked Questions Regarding BrightStar Care Top Executives and Leadership Team

    Who leads BrightStar Care?
    BrightStar Care is led by George Coley (Chief Executive Officer), along with executives such as Brenda Pulsifer (Owner-CEO) and Andrew Bailen (Co-Owner and Chief Executive Officer Brightstar Care of Middlesex, Monmouth, Passaic and W. Bergen Counties In NJ.).
    Who is part of BrightStar Care’s executive team?
    The executive team of BrightStar Care includes leaders such as George Coley (Chief Executive Officer), Brenda Pulsifer (Owner-CEO), Andrew Bailen (Co-Owner and Chief Executive Officer Brightstar Care of Middlesex, Monmouth, Passaic and W. Bergen Counties In NJ.) and other senior executives.
    How many executives does BrightStar Care have?
    BrightStar Care has 10 executives leading key business areas.
    What roles are included in BrightStar Care’s leadership team?
    The leadership team of BrightStar Care includes roles such as Chief Executive Officer, Owner-CEO, Co-Owner and Chief Executive Officer Brightstar Care of Middlesex, Monmouth, Passaic and W. Bergen Counties In NJ., Chief Executive Officer & Owner, Business Owner & Chief Executive Officer.