Leadership Overview
Bien Chez Soi has 6 executives leading key functions including strategy, regional operations, revenue growth, and franchise management.
Committed to enhancing daily life through compassionate in-home support, Bien Chez Soi delivers personalized care services across Quebec while maintaining high standards of trust and continuity for over 5000 families.
Committed to enhancing daily life through compassionate in-home support, Bien Chez Soi delivers personalized care services across Quebec while maintaining high standards of trust and continuity for over 5000 families.
Leadership Roles at Bien Chez Soi
Ashley McLellan - Chief Executive Officer
Ashley McLellan, the Chief Executive Officer at Bien Chez Soi, directs the overarching strategic vision for all in-home support services. By prioritizing compassionate care and operational excellence, the Chief Executive Officer ensures that every client receives tailored assistance with mobility, companionship, and family support. Ashley McLellan monitors the quality of service delivery across the entire Quebec market, maintaining the high approval ratings that define the company reputation. This leadership role involves constant collaboration with regional presidents to refine service models and expand access to financial aid options. Through rigorous oversight of organizational standards, the Chief Executive Officer drives long-term growth and stability. By fostering a culture of trust, the Chief Executive Officer guarantees that the organization remains the premier provider of personalized care for families seeking reliable, professional, and consistent support solutions throughout the province.

Benoit Goupil - President and CEO, Multi-Franchisee Bien Chez Soi Laval North Shore
Benoit Goupil, the President and CEO, Multi-Franchisee Bien Chez Soi Laval North Shore at Bien Chez Soi, manages all regional operations within the Laval and North Shore territories. Overseeing the recruitment and training of professional caregivers, the President and CEO, Multi-Franchisee Bien Chez Soi Laval North Shore ensures that every family receives consistent, high-quality in-home support. Benoit Goupil executes local market strategies to increase service accessibility, including the implementation of free assessments for prospective clients. This leadership position requires balancing operational efficiency with the compassionate delivery of mobility and companionship services. By optimizing regional workflows, the President and CEO, Multi-Franchisee Bien Chez Soi Laval North Shore strengthens the brand presence in the northern sector. Through direct engagement with local families, the President and CEO, Multi-Franchisee Bien Chez Soi Laval North Shore secures the company position as a trusted partner in home care, driving regional success through dedicated service and operational rigor.
Isabelle Rochon - President
Isabelle Rochon, the President at Bien Chez Soi, leads the development of internal service protocols and client satisfaction initiatives. Focusing on the operational side of the business, the President ensures that all care services, including child care and family support, meet the rigorous standards established by the company. Isabelle Rochon coordinates with regional teams to standardize the delivery of companionship and mobility assistance, fostering a consistent experience for every client. This leadership role involves evaluating service outcomes and implementing improvements to enhance the daily lives of families. By driving operational excellence, the President supports the broader mission of providing reliable and compassionate care. Through strategic planning and team management, the President maintains the high approval ratings that distinguish the company in the health services sector. Isabelle Rochon ensures that the organization remains responsive to the evolving needs of the community while upholding the core values of trust and continuity.
Karine Ménard - President
Karine Ménard, the President at Bien Chez Soi, oversees the expansion of specialized care programs and the professional development of the caregiver workforce. By focusing on the human capital aspect of the business, the President ensures that every caregiver possesses the skills and empathy required to deliver exceptional in-home support. Karine Ménard manages the implementation of training modules that emphasize trust and continuity, which are central to the company service philosophy. This leadership role involves collaborating with other executives to align workforce capabilities with the growing demand for mobility and companionship services. By fostering a supportive environment for staff, the President directly impacts the quality of care provided to families. Through strategic oversight of personnel management, the President drives the operational success of the organization. Karine Ménard ensures that the company maintains its reputation for excellence by prioritizing the well-being of both the caregivers and the clients they serve.
Julie Raymond - President & Owner, Bien Chez Soi Laurentides
Julie Raymond, the President & Owner, Bien Chez Soi Laurentides at Bien Chez Soi, directs all business activities and service delivery within the Laurentides region. By managing the local operations, the President & Owner, Bien Chez Soi Laurentides ensures that families in the area receive personalized and compassionate in-home support tailored to individual requirements. Julie Raymond executes regional marketing and outreach efforts to connect with families in need of mobility assistance, companionship, and child care. This leadership role involves maintaining the high standards of trust that define the company brand. By overseeing the daily operations of the Laurentides branch, the President & Owner, Bien Chez Soi Laurentides guarantees that service continuity remains a top priority. Through effective management of local resources and staff, the President & Owner, Bien Chez Soi Laurentides drives regional growth and client satisfaction. Julie Raymond ensures that the company mission is fulfilled through dedicated, professional, and reliable care services.
Carl Diab - Chief Revenue Officer
Carl Diab, the Chief Revenue Officer at Bien Chez Soi, architects the financial growth strategies and revenue streams for the entire organization. By analyzing market trends and client needs, the Chief Revenue Officer identifies opportunities to expand the reach of in-home support services across Quebec. Carl Diab manages the integration of financial aid programs, ensuring that families can access necessary care regardless of economic circumstances. This role involves close coordination with the executive team to align revenue targets with the company mission of providing compassionate, personalized assistance. By streamlining the sales funnel and optimizing service pricing models, the Chief Revenue Officer enhances the overall fiscal health of the company. Through data-driven decision-making, the Chief Revenue Officer supports the sustainability of the business model. Ultimately, the Chief Revenue Officer secures the resources required to maintain the high standards of care that define the organization.
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