Leadership Overview
Bexar County has 7 executives leading key functions including information technology, administrative operations, financial management, and executive leadership.
Committed to public service excellence, Bexar County delivers essential residential, governmental, and justice services to the community while maintaining high standards of operational integrity and civic responsibility.
Committed to public service excellence, Bexar County delivers essential residential, governmental, and justice services to the community while maintaining high standards of operational integrity and civic responsibility.
Leadership Roles at Bexar County
Hutchinson Ottis - Chief Financial Officer
Hutchinson Ottis, the Chief Financial Officer at Bexar County, manages the fiscal health and budgetary planning for all governmental and justice services. Ottis oversees the allocation of public funds, ensuring transparency and compliance with state and federal financial regulations. By architecting robust fiscal policies, the Chief Financial Officer maintains the economic stability required to support essential residential services. This leadership role involves collaborating with the Board to forecast revenue trends and optimize expenditure across various departments. Hutchinson Ottis drives the implementation of rigorous auditing processes to safeguard taxpayer resources against mismanagement. Through the oversight of long-term capital planning, the Chief Financial Officer ensures that the county possesses the necessary liquidity to fund infrastructure and public safety initiatives. Ultimately, Ottis secures the financial future of the organization by balancing fiscal responsibility with the need for high-quality service delivery, providing the economic foundation for all county operations.
Jackie Hamilton - President
Jackie Hamilton, the President at Bexar County, provides the overarching strategic direction and leadership for the entire organization. Hamilton defines the mission and long-term vision, ensuring that all governmental and justice services remain aligned with the needs of the community. By architecting high-level policy frameworks, the President guides the executive team in achieving operational excellence and fiscal sustainability. This leadership role involves representing the organization in regional matters and fostering relationships with key stakeholders to advance the county's interests. Jackie Hamilton drives the culture of accountability and public service that defines the organization's impact on the region. Through the oversight of all executive functions, the President ensures that the county remains a reliable provider of essential services. Ultimately, Hamilton secures the institutional stability of the organization by balancing immediate operational demands with future-oriented planning, ensuring that the county continues to serve the public effectively and efficiently.
Mark Gager - Chief Information Officer
Mark Gager, the Chief Information Officer at Bexar County, directs the digital infrastructure and technological framework supporting all governmental operations. Gager manages the secure integration of data systems across justice and residential service departments to enhance public accessibility. By architecting scalable cloud solutions, the Chief Information Officer ensures that regional digital initiatives remain resilient against cyber threats. This leadership role involves coordinating with department heads to modernize legacy software, thereby increasing administrative efficiency throughout the organization. Mark Gager drives the implementation of advanced analytics tools to support data-driven decision-making for county leadership. Through the oversight of complex network architectures, the Chief Information Officer maintains the integrity of critical public records. Ultimately, Gager secures the technological foundation necessary for the effective delivery of government services across the entire jurisdiction, ensuring that all digital assets align with the broader mission of public service excellence.
Susan Farris - Chief of Staff
Susan Farris, the Chief of Staff at Bexar County, coordinates high-level administrative functions and aligns departmental goals with the strategic vision of the organization. Farris manages the flow of information between executive leadership and various governmental divisions to ensure operational cohesion. By streamlining internal communication protocols, the Chief of Staff facilitates rapid response times for critical public service mandates. This leadership role involves overseeing policy development and ensuring that all administrative actions comply with legal and ethical standards. Susan Farris drives the execution of organizational priorities, fostering collaboration across diverse teams to optimize service delivery. Through the management of executive schedules and project timelines, the Chief of Staff maintains focus on long-term institutional objectives. Ultimately, Farris supports the effective functioning of the county government by removing operational bottlenecks and promoting a culture of accountability, ensuring that every department contributes to the overarching mission of serving the residents.
Marcus Primm - Deputy Chief of Staff
Marcus Primm, the Deputy Chief of Staff at Bexar County, focuses on the operational execution of internal projects and the optimization of administrative workflows. Primm manages the day-to-day coordination of inter-departmental initiatives, ensuring that resources align with the strategic goals set by executive leadership. By refining internal processes, the Deputy Chief of Staff increases the efficiency of governmental service delivery for local residents. This leadership role involves monitoring project milestones and resolving operational conflicts to maintain organizational momentum. Marcus Primm drives the implementation of performance metrics to track the success of administrative programs across the county. Through the oversight of cross-functional teams, the Deputy Chief of Staff ensures that all staff members remain focused on the core mission of public service. Ultimately, Primm supports the executive office by managing the tactical details of complex projects, ensuring that the organization meets its operational targets while maintaining high standards of service quality.
Laura Garza - Deputy Chief of Staff
Laura Garza, the Deputy Chief of Staff at Bexar County, directs external relations and community engagement strategies to strengthen the connection between the government and the public. Garza manages the communication framework that informs residents about available justice and residential services. By architecting outreach programs, the Deputy Chief of Staff ensures that the community remains informed and involved in local governance. This leadership role involves coordinating with public information officers to maintain transparency and trust in governmental actions. Laura Garza drives the development of partnerships with local organizations to enhance the reach and impact of county services. Through the oversight of public-facing initiatives, the Deputy Chief of Staff ensures that the organization responds effectively to the needs of the diverse population. Ultimately, Garza supports the executive leadership by managing the public image and community impact of the county, ensuring that all outreach efforts align with the mission of providing accessible and responsive government services.
William Fahey - Deputy Chief Information Officer
William Fahey, the Deputy Chief Information Officer at Bexar County, manages the implementation of specialized software and hardware solutions for the justice system. Fahey oversees the technical support teams responsible for maintaining the reliability of critical databases used in legal and residential service processing. By architecting secure data migration strategies, the Deputy Chief Information Officer ensures that sensitive information remains protected during system upgrades. This leadership role involves collaborating with the Chief Information Officer to align technical projects with the broader digital transformation goals of the county. William Fahey drives the adoption of new technologies that improve the speed and accuracy of governmental record-keeping. Through the oversight of technical training programs, the Deputy Chief Information Officer ensures that staff members possess the skills to utilize modern digital tools effectively. Ultimately, Fahey supports the technological infrastructure of the organization by focusing on the specific needs of justice-related departments, ensuring operational continuity.
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