Leadership Overview
Better Health Group has 5 executives leading key functions including strategy, financial oversight, operational scaling, organizational alignment, and executive leadership.
Committed to physician-led innovation, Better Health Group transforms traditional sick care models into proactive, value-based healthcare systems through nationwide partnerships with independent clinics.
Committed to physician-led innovation, Better Health Group transforms traditional sick care models into proactive, value-based healthcare systems through nationwide partnerships with independent clinics.
Leadership Roles at Better Health Group
Michael Polen - Chief Executive Officer
Michael Polen, the Chief Executive Officer at Better Health Group, directs the overarching strategic vision for this value-based organization. Polen architects the long-term growth trajectory by fostering partnerships with independent clinics across the United States. By prioritizing physician-led initiatives, the Chief Executive Officer ensures that clinical outcomes remain the primary focus of all corporate expansion efforts. This leadership role involves constant collaboration with the Board to refine the transition from reactive sick care to proactive wellness management. Michael Polen maintains a rigorous focus on market penetration and operational excellence to solidify the company's position as an industry leader. Through the implementation of scalable healthcare frameworks, the Chief Executive Officer drives sustainable value for both providers and patients. Ultimately, Polen secures the organizational stability required to revolutionize the national healthcare landscape.
Michael Nisbet - Chief Financial Officer
Michael Nisbet, the Chief Financial Officer at Better Health Group, manages the fiscal health and capital allocation strategies for the entire organization. Nisbet oversees the financial modeling required to support the rapid expansion of value-based care networks across diverse regional markets. By analyzing complex revenue cycles, the Chief Financial Officer ensures that independent clinics maintain profitability while delivering high-quality patient outcomes. This role involves direct coordination with executive leadership to optimize resource distribution and mitigate financial risks associated with large-scale healthcare operations. Michael Nisbet drives the development of robust financial reporting systems that provide transparency to stakeholders and investors. Through disciplined budget management and strategic investment in clinical infrastructure, the Chief Financial Officer supports the long-term mission of the company. Ultimately, Nisbet guarantees the economic viability necessary to sustain the shift toward better health care.
Pawan Shah - Chief Operating Officer
Pawan Shah, the Chief Operating Officer at Better Health Group, executes the daily operational workflows that enable independent clinics to thrive within a value-based framework. Shah architects the integration of clinical processes across the national footprint, ensuring that every partner facility adheres to the highest standards of care delivery. By streamlining administrative functions and optimizing patient throughput, the Chief Operating Officer enhances the efficiency of the entire network. This leadership role requires constant interaction with regional directors to resolve operational bottlenecks and implement standardized best practices. Pawan Shah drives the adoption of advanced health technologies that facilitate seamless communication between providers and the central organization. Through meticulous oversight of clinical operations, the Chief Operating Officer supports the company's mission to improve patient health outcomes. Ultimately, Shah maintains the operational rigor needed to scale the business effectively.

Robert McMaster - President
Robert McMaster, the President at Better Health Group, leads the execution of the company's growth strategy and market development initiatives. McMaster oversees the expansion of the provider network, identifying and onboarding independent clinics that align with the organization's value-based philosophy. By cultivating strong relationships with medical professionals, the President ensures that the company maintains a physician-centric approach to healthcare delivery. This leadership role involves working closely with the executive team to translate strategic goals into actionable business plans that increase the company's national footprint. Robert McMaster drives the implementation of programs designed to improve patient engagement and clinical performance across all partner locations. Through the continuous assessment of market trends, the President secures the competitive advantage necessary to lead the industry. Ultimately, McMaster delivers the leadership required to achieve the company's vision of superior health outcomes.
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Susan Coatar - Chief of Staff
Susan Coatar, the Chief of Staff at Better Health Group, coordinates the internal communications and strategic initiatives that align the executive team with the company's core mission. Coatar manages the flow of information between departments, ensuring that all leadership functions remain synchronized during periods of rapid national expansion. By facilitating high-level decision-making processes, the Chief of Staff enables the organization to respond quickly to shifts in the healthcare market. This role involves overseeing special projects that bridge the gap between physician-led clinical goals and corporate administrative requirements. Susan Coatar drives the development of internal policies that foster a culture of collaboration and accountability across the entire network. Through the management of executive priorities, the Chief of Staff ensures that the company remains focused on transforming sick care into better health care. Ultimately, Coatar optimizes the internal structure to support long-term growth.
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