Bazaarvoice Executive and Leadership Team

August, 2026

Leadership Overview

Bazaarvoice has 9 executives leading key functions including strategy, technology, finance, revenue, information, operations, marketing, and human resources.

Focused on authentic consumer connections, Bazaarvoice empowers global brands and retailers by integrating user-generated content into digital shopping experiences to drive measurable market growth.

Leadership Roles at Bazaarvoice

  • Chief Executive Officer - Harman Shah
  • Chief Financial Officer - Ken Hashman
  • Chief Technology Officer - Colin Bodell
  • Chief Revenue Officer - Stephen Warren
  • Chief Information Officer - Margaret Minter
  • Co-Founder & Chief Technology Officer - Swayam Narain
  • Chief of Staff & Senior Director, Technology Strategy & Operations - Anneka Anand
  • Chief Marketing Officer & Client Chief Evangelist - Douglas Straton
  • Chief People Officer - Gayle Wiley
  • Harman Shah - Chief Executive Officer

    Harman Shah, the Chief Executive Officer at Bazaarvoice, directs the overarching corporate strategy and global vision. Shah oversees the alignment of product innovation with the needs of thousands of brands and retailers within the network. By prioritizing a people-first approach to advanced technology, the Chief Executive Officer ensures that the organization maintains its position as a leader in user-generated content. This leadership role involves constant engagement with the Board to refine long-term growth objectives and operational efficiency. Harman Shah drives the expansion of the company's footprint across international markets, ensuring that the platform remains the primary bridge between shoppers and retailers. Through rigorous oversight of organizational performance, the Chief Executive Officer secures the stability and scalability of the entire network, ultimately fostering deeper trust between consumers and the brands that utilize the platform for authentic engagement.

    Ken Hashman - Chief Financial Officer

    Ken Hashman, the Chief Financial Officer at Bazaarvoice, manages the fiscal health and strategic resource allocation of the organization. Hashman oversees financial planning, reporting, and capital management to support the company's global operations. By analyzing market trends and revenue streams, the Chief Financial Officer provides the insights necessary for informed decision-making across all departments. This leadership role involves maintaining transparency with stakeholders and ensuring that investments in technology and talent align with long-term profitability goals. Ken Hashman drives financial discipline, enabling the company to scale its network of brand and retail websites effectively. Through the oversight of budgeting and risk management, the Chief Financial Officer ensures that the organization remains agile in a competitive software market, providing the necessary capital to fuel innovation and maintain the high standards of service expected by the global client base.
    Ken Hashman

    Colin Bodell - Chief Technology Officer

    Colin Bodell, the Chief Technology Officer at Bazaarvoice, architects the technical infrastructure supporting the massive volume of user-generated content processed monthly. Bodell manages the engineering teams responsible for maintaining the reliability and security of the platform across 12,000+ websites. By focusing on scalable cloud solutions, the Chief Technology Officer ensures that ratings, reviews, and social photos remain accessible to over a billion shoppers. This role requires close collaboration with product development to integrate new features that enhance the consumer experience. Colin Bodell drives the technical roadmap, ensuring that the platform evolves to meet the demands of modern e-commerce environments. Through the implementation of advanced data processing, the Chief Technology Officer optimizes system performance, allowing the company to handle peak traffic periods without compromising data integrity or user experience for global retail partners.
    Colin Bodell

    Stephen Warren - Chief Revenue Officer

    Stephen Warren, the Chief Revenue Officer at Bazaarvoice, directs all global sales initiatives and client acquisition strategies. Warren oversees the teams responsible for expanding the network of brands and retailers that utilize the platform's user-generated content tools. By aligning sales efforts with the company's core mission of connecting shoppers to authentic voices, the Chief Revenue Officer ensures consistent growth in market share. This role involves building strong partnerships with enterprise clients and identifying new opportunities for revenue diversification. Stephen Warren drives the execution of go-to-market strategies, ensuring that the sales organization meets aggressive targets while maintaining high levels of client satisfaction. Through the optimization of the sales funnel and the development of strategic account management, the Chief Revenue Officer secures the financial future of the company, enabling continued investment in the technology that powers the global retail ecosystem.
    Stephen Warren

    Margaret Minter - Chief Information Officer

    Margaret Minter, the Chief Information Officer at Bazaarvoice, manages the internal information systems and data governance frameworks that support global operations. Minter oversees the digital transformation initiatives that streamline workflows across the company's various offices. By implementing robust data security protocols, the Chief Information Officer ensures the protection of sensitive information within the vast network of brand and retail websites. This role involves coordinating with other C-suite leaders to ensure that internal technology stacks support the company's strategic objectives. Margaret Minter drives the adoption of efficient software solutions, enabling teams to collaborate effectively regardless of geographic location. Through the management of IT infrastructure and data analytics, the Chief Information Officer provides the foundation for operational excellence, ensuring that the organization remains resilient and capable of supporting the massive scale of user-generated content processed daily.
    Margaret Minter

    Swayam Narain - Co-Founder & Chief Technology Officer

    Swayam Narain, the Co-Founder & Chief Technology Officer at Bazaarvoice, focuses on the long-term research and development of core platform technologies. Narain oversees the exploration of emerging trends in user-generated content and social commerce to keep the company at the forefront of innovation. By guiding the technical vision, the Co-Founder & Chief Technology Officer ensures that the platform remains adaptable to the evolving needs of shoppers and retailers. This role involves mentoring engineering talent and fostering a culture of technical excellence within the organization. Swayam Narain drives the development of proprietary algorithms that curate and display authentic content across the network. Through the continuous refinement of the platform's capabilities, the Co-Founder & Chief Technology Officer ensures that the company maintains its competitive edge, delivering high-value insights and tools that enhance the digital shopping experience for millions of users worldwide.
    Swayam Narain

    Anneka Anand - Chief of Staff & Senior Director, Technology Strategy & Operations

    Anneka Anand, the Chief of Staff & Senior Director, Technology Strategy & Operations at Bazaarvoice, coordinates the execution of strategic initiatives across the technology organization. Anand oversees the operational processes that align technical projects with the company's broader business goals. By facilitating communication between departments, the Chief of Staff & Senior Director, Technology Strategy & Operations ensures that resources are allocated efficiently to support high-priority development efforts. This role involves managing the rhythm of the business, including planning cycles and performance tracking for technical teams. Anneka Anand drives the implementation of operational improvements that increase productivity and reduce time-to-market for new features. Through the oversight of strategic planning, the Chief of Staff & Senior Director, Technology Strategy & Operations ensures that the technology organization remains focused on delivering value to the global network of brands and retailers, maintaining alignment with the company's mission.

    Douglas Straton - Chief Marketing Officer & Client Chief Evangelist

    Douglas Straton, the Chief Marketing Officer & Client Chief Evangelist at Bazaarvoice, directs the global brand strategy and market positioning. Straton oversees the development of campaigns that highlight the value of user-generated content to brands and retailers. By acting as the primary advocate for the client base, the Chief Marketing Officer & Client Chief Evangelist ensures that the company's messaging resonates with the needs of the market. This role involves managing public relations, demand generation, and the overall brand identity across international regions. Douglas Straton drives the narrative that connects shoppers to authentic voices, reinforcing the company's reputation as a leader in the industry. Through the strategic use of content marketing and client success stories, the Chief Marketing Officer & Client Chief Evangelist expands the company's influence, ensuring that the platform remains the preferred choice for businesses seeking to build trust and drive engagement.

    Gayle Wiley - Chief People Officer

    Gayle Wiley, the Chief People Officer at Bazaarvoice, manages the human capital strategy and organizational culture. Wiley oversees talent acquisition, employee development, and diversity initiatives across the company's global offices. By fostering a people-first environment, the Chief People Officer ensures that the organization attracts and retains the talent necessary to drive innovation in the software industry. This role involves designing programs that support employee engagement and professional growth, aligning the workforce with the company's core values. Gayle Wiley drives the implementation of HR policies that promote a collaborative and inclusive workplace, enabling teams to perform at their best. Through the oversight of organizational design and performance management, the Chief People Officer ensures that the company maintains a strong, motivated workforce capable of supporting the complex needs of the global network of brands and retailers.
    Gayle Wiley

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    Frequently Asked Questions Regarding Bazaarvoice Top Executives and Leadership Team

    Who leads Bazaarvoice?
    Bazaarvoice is led by Harman Shah (Chief Executive Officer), along with executives such as Ken Hashman (Chief Financial Officer) and Colin Bodell (Chief Technology Officer).
    Who is part of Bazaarvoice’s executive team?
    The executive team of Bazaarvoice includes leaders such as Harman Shah (Chief Executive Officer), Ken Hashman (Chief Financial Officer), Colin Bodell (Chief Technology Officer) and other senior executives.
    How many executives does Bazaarvoice have?
    Bazaarvoice has 9 executives leading key business areas.
    What roles are included in Bazaarvoice’s leadership team?
    The leadership team of Bazaarvoice includes roles such as Chief Executive Officer, Chief Financial Officer, Chief Technology Officer, Chief Revenue Officer, Chief Information Officer.