Baystate Health Executive and Leadership Team

Peter Banko, the President & Chief Executive Officer at Baystate Health, directs the overarching strategic vision for this integrated healthcare system. Overseeing the entire organizational structure, the President & Chief Executive Officer ensures that clinical services like Behavioral Health, Cancer, and Heart & Vascular care meet rigorous quality standards. This leadership role involves constant collaboration with the Board to align long-term growth with the mission of providing accessible care across the region. By optimizing resource allocation and fostering a culture of excellence, Peter Banko directly impacts the operational success of the system. The President & Chief Executive Officer maintains focus on expanding service lines while ensuring financial sustainability. Through this dedicated approach, the organization continues to strengthen its market position as a premier provider of comprehensive medical solutions for the diverse populations served by the system.

Laurie Martin, the Chief Financial Officer at Baystate Health, manages the fiscal health and long-term financial planning for the entire integrated system. Overseeing capital budgeting and revenue cycle management, the Chief Financial Officer ensures that resources remain available for critical service areas like Women's Health and Travel Medicine. This role involves rigorous analysis of financial performance to support the expansion of clinical programs and facility upgrades. By maintaining strict fiscal discipline, Laurie Martin protects the financial stability of the organization against market fluctuations. The Chief Financial Officer works closely with the executive team to prioritize investments that yield the highest impact on patient outcomes. Through strategic financial oversight, the Chief Financial Officer enables the system to continue its mission of providing high-quality, not-for-profit healthcare while maintaining the necessary liquidity to support future growth and innovation.

Joseph Zukowski, the Executive Vice President & Chief Financial Officer at Baystate Health, directs the high-level financial strategy and long-term economic sustainability of the organization. Overseeing the treasury and investment functions, the Executive Vice President & Chief Financial Officer ensures that the system maintains the financial strength required to support its extensive clinical mission. This role involves managing complex financial risks and identifying opportunities for growth through strategic partnerships. By providing financial guidance to the Board, Joseph Zukowski shapes the future direction of the system. The Executive Vice President & Chief Financial Officer monitors the economic landscape to ensure that the organization remains competitive in the healthcare market. Through rigorous financial stewardship, the Executive Vice President & Chief Financial Officer secures the resources necessary for the system to continue providing essential medical services to the community while maintaining a stable and sustainable financial foundation.

Scott Lichtenberger, the Chief Operating Officer at Baystate Health, manages the daily execution of clinical and administrative workflows across the entire system. Focusing on operational efficiency, the Chief Operating Officer streamlines processes within departments such as Surgery, Primary Care, and Pediatrics to improve patient throughput. This role requires constant coordination with department heads to ensure that facility resources match the high demand for specialized medical services. By implementing lean management principles, Scott Lichtenberger enhances the delivery of care throughout the network. The Chief Operating Officer monitors performance metrics to identify bottlenecks and implement corrective actions that support system-wide productivity. Through rigorous oversight of daily operations, the Chief Operating Officer ensures that the organization maintains high standards of service delivery while effectively managing the complexities of a large-scale, not-for-profit healthcare environment.

Jodi Stack, the President & Chief Operating Officer at Baystate Health, leads the operational execution of the system's clinical strategy. Overseeing the performance of regional facilities, the President & Chief Operating Officer ensures that patient care standards remain consistent across all locations. This role involves managing the day-to-day operations of key service lines, including Surgery and Primary Care, to maximize efficiency and patient satisfaction. By fostering a culture of operational excellence, Jodi Stack drives improvements in clinical outcomes and service delivery. The President & Chief Operating Officer collaborates with other leaders to implement initiatives that enhance the overall patient experience. Through the direct management of operational teams, the President & Chief Operating Officer ensures that the system functions as a cohesive unit, delivering high-quality, accessible healthcare to the community while maintaining a focus on continuous improvement and operational agility.

Michael Blackman, the Chief Technology Officer at Baystate Health, architects the digital infrastructure necessary to support advanced medical diagnostics and patient care platforms. Overseeing the integration of emerging technologies, the Chief Technology Officer drives innovation in areas like Neurology and Diabetes management through data-driven solutions. This leadership role involves evaluating new software and hardware to ensure that clinical teams possess the tools required for precision medicine. By modernizing the technological landscape, Michael Blackman improves the connectivity between various service lines and enhances the overall patient experience. The Chief Technology Officer collaborates with other executives to align digital investments with the broader strategic goals of the organization. Through the implementation of scalable technology frameworks, the Chief Technology Officer secures the digital future of the system, ensuring that all medical departments operate with maximum efficiency and data security.

Robert Borr, the Chief Information Officer at Baystate Health, governs the data management and information systems that underpin all clinical and administrative functions. Overseeing the security and accessibility of electronic health records, the Chief Information Officer ensures that patient data remains protected while facilitating seamless communication between departments. This leadership role involves managing the complex network architecture that supports the entire healthcare system. By optimizing information flow, Robert Borr enables clinicians to access critical patient information in real-time, directly improving the quality of care. The Chief Information Officer collaborates with the technology team to implement robust cybersecurity measures that safeguard the organization against digital threats. Through the strategic management of information assets, the Chief Information Officer ensures that the system remains at the forefront of digital health, supporting efficient operations and superior patient outcomes across all medical specialties.

Andrew Ritz, the Chief of Staff & Vice President, System Integration at Baystate Health, coordinates the alignment of various clinical and administrative units to ensure a unified approach to healthcare delivery. Overseeing the integration of new service lines and partnerships, the Chief of Staff & Vice President, System Integration drives the cohesion of the entire system. This role involves facilitating communication between the executive leadership and the broader organization to ensure that strategic initiatives receive proper execution. By harmonizing workflows across different specialties, Andrew Ritz eliminates silos and promotes a collaborative environment. The Chief of Staff & Vice President, System Integration monitors the progress of key projects to ensure they meet established timelines and objectives. Through this integrative leadership, the Chief of Staff & Vice President, System Integration strengthens the operational unity of the organization, ensuring that all parts of the system work together toward the common goal of patient-centered care.

Kate McIntosh, the Chief Medical Officer at Baystate Health, directs the clinical quality and medical standards across the entire healthcare system. Overseeing the medical staff and clinical governance, the Chief Medical Officer ensures that all departments, from Neurology to Pediatrics, adhere to evidence-based practices. This leadership role involves monitoring patient safety metrics and implementing programs that improve clinical outcomes. By fostering a culture of continuous learning and professional development, Kate McIntosh empowers physicians to deliver the highest level of care. The Chief Medical Officer collaborates with the executive team to integrate clinical perspectives into the broader strategic planning of the organization. Through the rigorous oversight of medical practices, the Chief Medical Officer ensures that the system maintains its reputation for clinical excellence, providing safe, effective, and compassionate care to every patient served by the organization.

Oscar Martinez, the Do at Baystate Health, manages specialized clinical initiatives and medical oversight for specific patient populations. Overseeing the implementation of targeted care protocols, the Do ensures that medical services meet the unique needs of the community. This role involves coordinating with clinical teams to refine treatment pathways and improve the efficacy of medical interventions. By focusing on specialized care delivery, Oscar Martinez enhances the overall quality of the patient experience. The Do works closely with other medical leaders to ensure that clinical practices remain aligned with the latest research and standards. Through the dedicated management of these specialized functions, the Do contributes to the system's ability to provide comprehensive and effective healthcare. The Do maintains a focus on clinical excellence, ensuring that all medical services are delivered with precision and care to support the health and well-being of the population.