Baystate Health Executive and Leadership Team

Peter Banko, the President & Chief Executive Officer at Baystate Health, directs the overarching strategic vision for this integrated healthcare system. Banko manages the alignment of diverse clinical departments, including Behavioral Health, Cancer, and Heart & Vascular services, to ensure high-quality patient care. By overseeing the entire organizational structure, the President & Chief Executive Officer maintains focus on long-term sustainability and community health impact. This leadership role involves constant collaboration with the Board to refine service delivery models across the Massachusetts region. Peter Banko actively monitors performance metrics to optimize resource allocation and clinical outcomes. Through rigorous oversight of system-wide initiatives, the President & Chief Executive Officer secures the operational integrity of the network. Ultimately, Banko drives the mission of providing accessible, high-quality medical care while fostering innovation within the competitive landscape of modern hospital systems.

Laurie Martin, the Chief Financial Officer at Baystate Health, directs the fiscal strategy and capital allocation for the entire healthcare system. Martin oversees the budgeting process for diverse service lines, including Diabetes, Surgery, and Behavioral Health, to ensure financial sustainability. By monitoring revenue cycles and operational costs, the Chief Financial Officer maintains the fiscal health required to invest in new medical technologies and facility upgrades. This role involves analyzing market trends to guide long-term financial planning and growth initiatives. Laurie Martin collaborates with the executive team to balance the mission of providing accessible care with the necessity of maintaining a strong balance sheet. Through rigorous financial oversight, the Chief Financial Officer ensures that resources are directed toward the most impactful clinical programs. By optimizing financial performance, Martin supports the organization's ability to serve the community effectively. Ultimately, the Chief Financial Officer secures the economic stability needed for the system to thrive.

Jodi Stack, the President & Chief Operating Officer at Baystate Health, manages the daily operational performance of the hospital system. Stack focuses on internal scaling and the optimization of clinical workflows to ensure high-quality service delivery across all departments. By overseeing the execution of operational policies, the President & Chief Operating Officer improves patient throughput and resource utilization. This role involves coordinating with department heads to streamline processes in areas like Surgery and Primary Care. Jodi Stack monitors key performance indicators to identify opportunities for efficiency gains and service improvements. Through the implementation of standardized operational procedures, the President & Chief Operating Officer ensures consistency in care quality throughout the network. By fostering a culture of operational excellence, Stack supports the organization's commitment to patient safety and satisfaction. Ultimately, the President & Chief Operating Officer drives the day-to-day success of the system by maintaining high standards of clinical and administrative performance.

Karli Barrett, the President & Chief Operating Officer at Baystate Health, directs the supply chain logistics and facility management operations. Barrett oversees the procurement of medical supplies and the maintenance of physical infrastructure to ensure that clinical teams possess the necessary resources for patient care. By optimizing the logistics network, the President & Chief Operating Officer reduces waste and enhances the reliability of service delivery. This role involves managing vendor relationships and ensuring that all facilities meet rigorous safety and quality standards. Karli Barrett collaborates with the finance and clinical teams to align supply chain strategies with the broader operational goals of the system. Through the efficient management of physical assets, the President & Chief Operating Officer supports the delivery of high-quality care in areas like Neurology and Women's Health. By focusing on logistical excellence, Barrett ensures that the organization operates smoothly. Ultimately, the President & Chief Operating Officer secures the operational foundation required for clinical success.

Betty Rue, the Chief Operating Officer, Baystate Medical Practices at Baystate Health, manages the operational performance of the outpatient and primary care clinics. Rue oversees the scheduling, patient intake, and clinical staffing models to ensure that community members receive timely and effective care. By streamlining the operations of medical practices, the Chief Operating Officer, Baystate Medical Practices improves access to services like Diabetes management and Primary Care. This role involves implementing patient-centered workflows that enhance the overall experience for those seeking outpatient treatment. Betty Rue collaborates with clinical leaders to ensure that practice operations align with the system's quality standards. Through the continuous improvement of clinic processes, the Chief Operating Officer, Baystate Medical Practices supports the growth of the outpatient network. By focusing on the efficiency of medical practices, Rue ensures that the organization remains a vital resource for the community. Ultimately, the Chief Operating Officer, Baystate Medical Practices drives the success of the outpatient service model.

Nicole Letourneau, the Chief of Staff at Baystate Health, coordinates executive communications and facilitates strategic decision-making processes. Letourneau manages the flow of information between the C-suite and various clinical departments, ensuring operational priorities remain clear. By streamlining administrative workflows, the Chief of Staff enhances the efficiency of the executive office. This role involves managing complex projects that span across Neurology, Women's Health, and Pediatrics to maintain organizational cohesion. Nicole Letourneau monitors the execution of corporate goals, providing critical support to the President & Chief Executive Officer. Through meticulous planning and cross-functional coordination, the Chief of Staff ensures that leadership initiatives translate into tangible improvements in patient care. By fostering collaboration among department heads, Letourneau strengthens the internal infrastructure of the system. Ultimately, the Chief of Staff maintains the operational rhythm necessary for the organization to deliver consistent, high-quality healthcare services throughout the region.

Michael Blackman, the Chief Technology Officer at Baystate Health, architects the digital infrastructure supporting advanced clinical services. Blackman oversees the implementation of cutting-edge medical technologies that enhance diagnostic accuracy in areas like Surgery and Cardiology. By driving the adoption of modern software solutions, the Chief Technology Officer ensures that clinicians possess the tools required for precision medicine. This role involves managing the integration of complex data systems to improve patient record accessibility and operational speed. Michael Blackman collaborates with other executive leaders to align technological investments with the broader mission of the healthcare system. Through the deployment of secure, scalable platforms, the Chief Technology Officer protects sensitive patient information while enabling seamless communication across the network. By optimizing the digital environment, Blackman supports the delivery of efficient, high-quality care. Ultimately, the Chief Technology Officer ensures that the organization remains at the forefront of medical innovation through robust technological advancement.

Robert Borr, the Chief Information Officer at Baystate Health, manages the enterprise-wide data architecture and information security protocols. Borr oversees the integrity of electronic health records, ensuring that clinical teams in Primary Care and Travel Medicine access accurate patient data. By directing the development of robust information systems, the Chief Information Officer facilitates seamless data exchange across the entire integrated network. This role involves mitigating cybersecurity risks to protect the privacy of patients and the stability of the organization. Robert Borr works closely with the technology and operations teams to ensure that information flow supports clinical excellence. Through the strategic management of digital assets, the Chief Information Officer enables data-driven decision-making at every level of the system. By maintaining high standards for information governance, Borr supports the overall mission of providing reliable, patient-centered care. Ultimately, the Chief Information Officer secures the digital foundation necessary for modern healthcare delivery.

David Miller, the Senior IT Director & Chief Technology Officer at Baystate Health, leads the development of cloud-based infrastructure and digital transformation initiatives. Miller oversees the migration of legacy systems to modern, scalable platforms that support advanced data analytics. By driving the adoption of cloud technologies, the Senior IT Director & Chief Technology Officer enables real-time collaboration among clinical teams across the region. This role involves managing the technical roadmap to ensure that the organization remains agile in a rapidly evolving digital landscape. David Miller works with the IT and clinical departments to integrate new software solutions that improve diagnostic capabilities. Through the strategic implementation of cloud infrastructure, the Senior IT Director & Chief Technology Officer enhances the security and accessibility of patient data. By focusing on digital transformation, Miller supports the organization's mission of providing innovative, high-quality care. Ultimately, the Senior IT Director & Chief Technology Officer secures the technological future of the healthcare system.

Andrew Ritz, the Chief of Staff & Vice President, System Integration at Baystate Health, manages the integration of new clinical services and organizational partnerships. Ritz oversees the alignment of diverse medical departments to ensure a unified approach to patient care across the entire system. By directing system-wide integration projects, the Chief of Staff & Vice President, System Integration eliminates operational silos and promotes cross-departmental collaboration. This role involves managing the transition of new facilities into the network and ensuring that all units adhere to the organization's quality standards. Andrew Ritz works closely with the executive team to execute strategic growth initiatives that expand the reach of the healthcare system. Through the careful coordination of system integration efforts, the Chief of Staff & Vice President, System Integration strengthens the overall cohesion of the network. By focusing on organizational alignment, Ritz supports the delivery of seamless, high-quality care. Ultimately, the Chief of Staff & Vice President, System Integration drives the long-term growth and unity of the organization.