Bank OZK Executive and Leadership Team

July, 2026

Leadership Overview

Bank OZK has 10 executives leading key functions including strategy, operations, human resources, communications, regional management, and business banking.

Driven by a commitment to client success, Bank OZK provides comprehensive retail and commercial banking services, fostering financial growth through diverse lending and deposit solutions.

Leadership Roles at Bank OZK

  • Chairman & Chief Executive Officer - George Gleason
  • Chief Operating Officer - Cynthia Wolfe
  • Division President - Shirley Edmond
  • President, Trust & Wealth - Christopher Henry
  • President, Business Banking - Nancy Sims
  • Executive Assistant To Chief Human Resources Officer - Karin Schienvar
  • Chief Human Resources Officer - Jeannie Billingsley
  • Chief Communications Officer - Michelle Rossow
  • Regional Executive - Renee Van Hersh
  • Regional Executive - Pamela Toney
  • George Gleason - Chairman & Chief Executive Officer

    George Gleason, the Chairman & Chief Executive Officer at Bank OZK, directs the overarching strategy and operational execution for the institution. Overseeing all facets of the bank's operations, Gleason ensures the delivery of diverse retail and commercial banking services, including a broad spectrum of deposit products and lending solutions. This leadership role involves guiding the company's market expansion and financial performance, aligning all departments with the core mission of providing comprehensive banking services. By driving strategic initiatives, George Gleason ensures the bank's continued growth and stability across its various financial offerings, from consumer accounts to complex commercial loans and specialized financing. The Chairman & Chief Executive Officer's vision shapes the bank's approach to real estate, consumer, and business lending, as well as its specialized financing services like business aviation and subscription financing.
    George Gleason

    Cynthia Wolfe - Chief Operating Officer

    Cynthia Wolfe, the Chief Operating Officer at Bank OZK, manages the day-to-day operational efficiency and service delivery across the organization. Overseeing the execution of banking services, Wolfe ensures the seamless integration of deposit products and lending operations, supporting the company's mission to provide comprehensive financial solutions. This critical role involves optimizing internal processes to enhance customer experience and operational scalability, directly impacting the bank's ability to offer a wide array of accounts and loans. By driving operational excellence, Cynthia Wolfe ensures that the bank's infrastructure effectively supports its diverse portfolio, including real estate, consumer, and business purpose loans, as well as specialized financing. The Chief Operating Officer's focus on efficient operations underpins the bank's capacity to manage complex financial transactions and maintain high service standards across all its offerings.
    Cynthia Wolfe

    Shirley Edmond - Division President

    Shirley Edmond, the Division President at Bank OZK, directs the strategic growth and operational oversight for a specific division of the bank's operations. Overseeing key business units, Edmond ensures the effective delivery of retail and commercial banking services, aligning divisional activities with the company's overall mission. This executive role is central to driving performance and market penetration within the assigned division, focusing on expanding client portfolios and service offerings. By leading divisional strategy, Shirley Edmond plays a significant part in the bank's success in areas like real estate lending and business financing. The Division President's leadership ensures that the division operates efficiently and contributes substantially to Bank OZK's comprehensive financial service capabilities.

    Christopher Henry - President, Trust & Wealth

    Christopher Henry, the President, Trust & Wealth at Bank OZK, leads the strategic direction and operational management of the trust and wealth management divisions. Overseeing the delivery of specialized financial advisory services, Henry ensures clients receive comprehensive wealth management solutions tailored to their unique needs. This executive role is crucial for expanding the bank's offerings beyond traditional banking, providing integrated services that encompass investment management, estate planning, and fiduciary services. By driving growth in these specialized areas, Christopher Henry enhances Bank OZK's ability to serve clients with complex financial requirements. The President, Trust & Wealth's leadership is instrumental in building long-term client value and solidifying the bank's position as a full-service financial institution.

    Nancy Sims - President, Business Banking

    Nancy Sims, the President, Business Banking at Bank OZK, directs the strategy and execution for the bank's business banking segment. Overseeing the development and delivery of financial products and services tailored to commercial clients, Sims drives growth and client satisfaction within this critical sector. This leadership role focuses on strengthening relationships with businesses of all sizes, providing essential lending solutions, cash management services, and deposit products. By championing business development initiatives, Nancy Sims ensures that Bank OZK remains a trusted partner for commercial enterprises seeking financial support and expertise. The President, Business Banking's commitment to understanding and meeting the evolving needs of the business community is fundamental to the bank's commercial success.

    Karin Schienvar - Executive Assistant To Chief Human Resources Officer

    Karin Schienvar, the Executive Assistant To Chief Human Resources Officer at Bank OZK, provides essential administrative and operational support to the human resources leadership. This role is pivotal in facilitating the smooth functioning of HR initiatives, ensuring efficient communication and coordination within the department. Schienvar's responsibilities include managing schedules, organizing meetings, and handling correspondence, all of which are crucial for the effective implementation of HR strategies. The support provided by Karin Schienvar directly contributes to the human resources department's ability to manage employee relations, talent acquisition, and development programs that align with Bank OZK's overall business objectives. This position ensures that the Chief Human Resources Officer can focus on strategic HR planning and execution, thereby supporting the bank's commitment to its workforce and its comprehensive banking services.

    Jeannie Billingsley - Chief Human Resources Officer

    Jeannie Billingsley, the Chief Human Resources Officer at Bank OZK, directs all human capital strategies and employee relations initiatives. Overseeing talent acquisition, development, and retention programs, Billingsley ensures the workforce aligns with the bank's mission of providing comprehensive retail and commercial banking services. This leadership position is vital for fostering a productive and engaged organizational culture that supports the delivery of diverse financial products, including deposit accounts and various loan types. By championing employee well-being and professional growth, Jeannie Billingsley cultivates a high-performing team capable of navigating the complexities of the financial services industry. The Chief Human Resources Officer's strategic oversight is fundamental to maintaining operational excellence and supporting the bank's expansion across its lending and banking service areas.
    Jeannie Billingsley

    Michelle Rossow - Chief Communications Officer

    Michelle Rossow, the Chief Communications Officer at Bank OZK, leads the strategic development and execution of all internal and external communication efforts. Overseeing brand messaging and public relations, Rossow ensures consistent and impactful communication regarding the bank's diverse retail and commercial banking services. This role is critical in shaping public perception and stakeholder engagement, reinforcing Bank OZK's commitment to providing comprehensive financial solutions. By managing corporate communications, Michelle Rossow supports the dissemination of information about the bank's offerings, including its wide range of deposit products and lending services. The Chief Communications Officer's expertise is instrumental in articulating the bank's value proposition and fostering strong relationships with customers, investors, and the broader community.

    Renee Van Hersh - Regional Executive

    Renee Van Hersh, the Regional Executive at Bank OZK, spearheads banking operations and client engagement within a designated geographic area. Overseeing regional teams, Van Hersh drives the delivery of comprehensive retail and commercial banking services, ensuring alignment with the company's strategic objectives. This leadership position focuses on expanding market presence and deepening client relationships through personalized financial solutions. By managing regional performance, Renee Van Hersh contributes directly to the bank's growth in areas such as deposit acquisition and loan origination. The Regional Executive's role is crucial in translating the bank's broader mission into tangible results within specific markets, supporting the delivery of diverse lending products and banking services.

    Pamela Toney - Regional Executive

    Pamela Toney, the Regional Executive at Bank OZK, manages and expands the bank's presence and client base within a specific region. Overseeing regional sales and service teams, Toney ensures the consistent delivery of comprehensive retail and commercial banking services, fostering strong client relationships. This role is critical for driving regional growth and achieving business objectives related to deposit gathering and loan production. By implementing targeted strategies, Pamela Toney enhances the bank's market share and client satisfaction within the assigned territory. The Regional Executive's focus on localized market dynamics supports Bank OZK's broader commitment to providing accessible and effective financial solutions across its operational footprint.

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    Frequently Asked Questions Regarding Bank OZK Top Executives and Leadership Team

    Who leads Bank OZK?
    Bank OZK is led by George Gleason (Chairman & Chief Executive Officer), along with executives such as Cynthia Wolfe (Chief Operating Officer) and Shirley Edmond (Division President).
    Who is part of Bank OZK’s executive team?
    The executive team of Bank OZK includes leaders such as George Gleason (Chairman & Chief Executive Officer), Cynthia Wolfe (Chief Operating Officer), Shirley Edmond (Division President) and other senior executives.
    How many executives does Bank OZK have?
    Bank OZK has 10 executives leading key business areas.
    What roles are included in Bank OZK’s leadership team?
    The leadership team of Bank OZK includes roles such as Chairman & Chief Executive Officer, Chief Operating Officer, Division President, President, Trust & Wealth, President, Business Banking.