Leadership Overview
Arcis Golf has 4 executives leading key functions including strategy, marketing, operations, and human resources.
Focused on transforming traditional facilities into modern lifestyle hubs, Arcis Golf delivers exceptional experiences across its national portfolio. This commitment to innovation ensures that every club remains a relevant, inclusive destination for families and guests.
Focused on transforming traditional facilities into modern lifestyle hubs, Arcis Golf delivers exceptional experiences across its national portfolio. This commitment to innovation ensures that every club remains a relevant, inclusive destination for families and guests.
Leadership Roles at Arcis Golf
Herschel West - Chief Executive Officer
Herschel West, the Chief Executive Officer at Arcis Golf, directs the overarching strategic vision for the entire portfolio of golf facilities and private clubs. By prioritizing the transformation of traditional properties into inclusive lifestyle hubs, the Chief Executive Officer ensures that every location meets the evolving demands of modern consumers. West oversees the alignment of operational excellence with long-term growth objectives, driving the company toward a more relevant and family-oriented club experience. Through constant evaluation of market trends across the United States, the Chief Executive Officer maintains a competitive edge in the hospitality sector. This leadership role involves close collaboration with the board to secure financial stability and expand the brand footprint. By fostering a culture of innovation and service, Herschel West secures the future of the organization as a premier operator of golf and country club amenities.
Joe Gould - Chief Operating Officer
Joe Gould, the Chief Operating Officer at Arcis Golf, manages the daily execution of service standards and facility operations across the entire national portfolio. Focusing on the operational efficiency of golf and country clubs, the Chief Operating Officer ensures that every property delivers the high-level amenities expected by members and guests. Gould directs the implementation of management protocols that transform standard facilities into dynamic lifestyle hubs. By overseeing regional performance metrics, the Chief Operating Officer maintains excellence in service delivery and facility maintenance throughout the United States. This leadership role requires constant interaction with property managers to optimize resource allocation and improve the overall guest experience. Through rigorous oversight of daily operations, Joe Gould supports the company mission of providing inclusive, high-quality environments that cater to the diverse needs of families, friends, and co-workers.

Christian Crocker - Chief Marketing Officer
Christian Crocker, the Chief Marketing Officer at Arcis Golf, architects the brand identity and consumer engagement strategies that define the modern club experience. Overseeing national marketing initiatives, the Chief Marketing Officer drives membership growth by highlighting the unique lifestyle programming and unrivaled amenities available at each property. Crocker manages the digital presence and promotional campaigns that connect diverse playing experiences with the needs of families and guests. By analyzing consumer behavior across the United States, the Chief Marketing Officer ensures that all messaging resonates with the target demographic. This role involves coordinating with regional managers to maintain brand consistency while adapting to local market nuances. Through the implementation of data-driven outreach, Christian Crocker expands the reach of the company, ultimately increasing member retention and attracting new visitors to the diverse portfolio of clubs.

Ron Massey - Chief Human Resources Officer
Ron Massey, the Chief Human Resources Officer at Arcis Golf, directs the talent acquisition and organizational development strategies necessary to support a premier hospitality operator. Overseeing the recruitment and retention of staff across the United States, the Chief Human Resources Officer ensures that every club maintains a workforce capable of delivering exceptional service. Massey architects internal training programs that align with the company goal of reinventing the modern club experience. By fostering a culture of excellence and inclusivity, the Chief Human Resources Officer supports the professional growth of employees at all levels. This role involves collaborating with the executive team to implement policies that enhance workplace satisfaction and operational productivity. Through the management of human capital, Ron Massey directly impacts the ability of the organization to provide unrivaled amenities and content to members and guests at every property.

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