Leadership Overview
Alterra Mountain Co. has 6 executives leading key functions including finance, technology, operations, human resources, customer experience, and employee engagement.
Driven by a commitment to exceptional guest experiences, Alterra Mountain Co. operates a diverse portfolio of recreation, hospitality, and development businesses, shaping the future of mountain destinations.
Driven by a commitment to exceptional guest experiences, Alterra Mountain Co. operates a diverse portfolio of recreation, hospitality, and development businesses, shaping the future of mountain destinations.
Leadership Roles at Alterra Mountain Co.
Adam Knox - Chief Financial Officer
Adam Knox, the Chief Financial Officer at Alterra Mountain Co., directs all financial operations and strategic fiscal planning. Knox oversees budgeting, forecasting, and capital allocation, ensuring robust financial health across the company's diverse portfolio of recreation, hospitality, and development businesses. This leadership role involves managing investor relations and securing funding for expansion initiatives. By optimizing financial strategies, Adam Knox directly supports Alterra Mountain Co.'s growth objectives and market positioning. The Chief Financial Officer's responsibilities extend to risk management and ensuring compliance with all financial regulations. Knox's expertise drives sustainable profitability and enhances shareholder value through meticulous financial oversight. This executive ensures that all fiscal decisions align with the company's long-term vision for operational excellence and market leadership.
David Flueck - Chief Customer Officer & President, Ikon Pass
David Flueck, the Chief Customer Officer & President, Ikon Pass at Alterra Mountain Co., directs all customer-facing strategies and the operations of the Ikon Pass program. Flueck oversees customer acquisition, retention, and loyalty initiatives, ensuring exceptional experiences for guests across Alterra's diverse portfolio. This dual role is critical for driving revenue and enhancing brand value through superior customer engagement. By focusing on guest satisfaction and program development, David Flueck directly strengthens Alterra Mountain Co.'s market leadership in the recreation and hospitality industries. The Chief Customer Officer's responsibilities include market analysis, product development for the Ikon Pass, and managing customer service operations. Flueck's leadership ensures that customer needs are at the forefront of business decisions. This executive champions initiatives that deepen customer relationships and expand market reach.
Gui Karyo - Chief Technology Officer
Gui Karyo, the Chief Technology Officer at Alterra Mountain Co., architects and executes the company's comprehensive technology strategy. Karyo oversees all digital infrastructure, data management, and innovation initiatives, ensuring seamless technological integration across Alterra's extensive network of resorts and businesses. This leadership position involves driving digital transformation to enhance guest experiences and operational efficiency. By implementing cutting-edge solutions, Gui Karyo directly supports Alterra Mountain Co.'s mission to provide unparalleled recreation and hospitality services. The Chief Technology Officer's purview includes cybersecurity, IT operations, and the development of new technological platforms. Karyo's vision propels the company forward, leveraging technology to create competitive advantages and foster sustainable growth. This executive ensures that technology serves as a core enabler of business objectives.
Paula de Haen - Chief of Staff
Paula de Haen, the Chief of Staff at Alterra Mountain Co., provides strategic support and operational oversight to executive leadership. De Haen manages key cross-functional initiatives, drives organizational alignment, and facilitates effective communication across departments. This critical role involves streamlining operations and ensuring the efficient execution of company-wide strategies. By coordinating efforts and removing obstacles, Paula de Haen directly contributes to Alterra Mountain Co.'s ability to deliver exceptional hospitality and recreation experiences. The Chief of Staff's responsibilities encompass project management, strategic planning support, and fostering a culture of collaboration. De Haen's influence enhances organizational effectiveness and supports the company's ambitious growth plans. This executive acts as a key liaison, ensuring strategic priorities are translated into actionable plans.
Diane Neville - Chief People Officer
Diane Neville, the Chief People Officer at Alterra Mountain Co., leads all human capital strategies and talent management initiatives. Neville oversees recruitment, employee development, compensation, and benefits programs, fostering a positive and productive work environment across the organization. This executive role is pivotal in attracting and retaining top talent essential for delivering superior guest services in the hospitality and recreation sectors. By cultivating a strong employee culture, Diane Neville directly supports Alterra Mountain Co.'s operational excellence and brand reputation. The Chief People Officer's focus includes organizational design, leadership development, and ensuring compliance with labor laws. Neville's expertise drives employee engagement and aligns people strategies with business objectives. This leader champions initiatives that enhance the overall employee experience.

Stephanie Miller - Vice President, Employee Experience & Interim Chief People Officer
Stephanie Miller, the Vice President, Employee Experience & Interim Chief People Officer at Alterra Mountain Co., drives initiatives focused on enhancing the employee journey and supporting human resources functions. Miller oversees programs designed to foster a positive workplace culture, improve employee engagement, and streamline HR processes. This leadership position is crucial for ensuring that Alterra Mountain Co. attracts, develops, and retains a high-caliber workforce capable of delivering exceptional guest services. By championing employee well-being and development, Stephanie Miller directly contributes to the company's operational success and its reputation as an employer of choice. The scope of this role includes managing employee relations, implementing HR policies, and supporting leadership development. Miller's efforts are integral to maintaining a motivated and effective team across all Alterra properties. This executive ensures that employee experience aligns with the company's core values.
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