Leadership Overview
ACU-Serve has 6 executives leading key functions including strategy, finance, technology, operations, resupply solutions, and overall company direction.
Driven by a commitment to client success, ACU-Serve focuses on optimizing healthcare revenue cycles through advanced technology and expert support, aiming to accelerate revenue growth and improve financial outcomes for HME/DME and Infusion providers.
Driven by a commitment to client success, ACU-Serve focuses on optimizing healthcare revenue cycles through advanced technology and expert support, aiming to accelerate revenue growth and improve financial outcomes for HME/DME and Infusion providers.
Leadership Roles at ACU-Serve
James Knight - Chief Executive Officer
James Knight, the Chief Executive Officer at ACU-Serve, directs the company's overarching strategy and vision. Knight focuses on driving innovation within healthcare revenue cycle management, specifically for HME/DME and Infusion providers. This leadership involves ensuring ACU-Serve's solutions consistently meet the evolving needs of the healthcare sector, optimizing existing software systems, and enhancing operational efficiency through advanced technology. Knight's strategic direction ensures the company empowers clients with analytics and workflow tools, directly contributing to accelerated revenue growth and improved financial outcomes. The Chief Executive Officer's role encompasses fostering a culture of continuous improvement and client-centric service delivery across all departments. James Knight's leadership ensures ACU-Serve maintains its position as a premier provider of specialized revenue cycle management solutions.
Victor Barnes - Chief Financial Officer
Victor Barnes, the Chief Financial Officer at ACU-Serve, oversees all financial operations and strategic financial planning. Barnes manages the company's fiscal health, ensuring robust financial controls and driving profitability for ACU-Serve and its clients. This involves meticulous analysis of financial performance, budgeting, forecasting, and resource allocation to support the company's growth objectives in the HME/DME and Infusion provider markets. The Chief Financial Officer's responsibilities extend to managing investor relations and securing capital for technological advancements and operational expansion. Victor Barnes's financial acumen is critical in translating ACU-Serve's innovative solutions into tangible financial benefits for healthcare providers, ensuring clean claims and optimizing revenue streams. Barnes also guides the financial integration of new technologies and workflow enhancements.
Amie Barone - Chief Operating Officer
Amie Barone, the Chief Operating Officer at ACU-Serve, directs the day-to-day operational execution and service delivery. Barone ensures the seamless implementation of ACU-Serve's healthcare revenue cycle management solutions, focusing on optimizing processes for HME/DME and Infusion providers. This involves managing service teams, refining operational workflows, and guaranteeing the highest standards of client support and efficiency. The Chief Operating Officer's responsibilities include driving operational excellence, enhancing client satisfaction through meticulous claim processing, and ensuring the effective utilization of technology and analytics. Amie Barone's leadership ensures that ACU-Serve's comprehensive approach translates into tangible improvements in financial outcomes and revenue acceleration for clients. Barone also oversees quality assurance and process improvement initiatives.
James Dragatsis - Partner and President Resupply Solutions
James Dragatsis, the Partner and President Resupply Solutions at ACU-Serve, spearheads the strategic development and operational management of resupply services. Dragatsis focuses on enhancing the efficiency and effectiveness of resupply programs for HME/DME providers, ensuring seamless integration with broader revenue cycle management efforts. This leadership role involves optimizing inventory management, streamlining fulfillment processes, and leveraging technology to improve client experience and financial performance within the resupply sector. The Partner and President Resupply Solutions' responsibilities include driving innovation in resupply logistics and ensuring these solutions contribute significantly to overall client revenue growth. James Dragatsis's expertise is crucial in maintaining ACU-Serve's competitive advantage by providing specialized, high-impact resupply solutions. Dragatsis also cultivates key partnerships within the resupply ecosystem.
Natasha Mehta - President
Natasha Mehta, the President at ACU-Serve, drives strategic initiatives and overall business development across the organization. Mehta focuses on expanding ACU-Serve's market reach and enhancing its comprehensive healthcare revenue cycle management solutions for HME/DME and Infusion providers. This leadership position involves fostering strong client relationships, identifying new growth opportunities, and ensuring the company's innovative technology and expert support consistently deliver optimal financial outcomes. The President's role is critical in aligning ACU-Serve's operations with its mission to accelerate revenue growth and improve financial performance for its clients. Natasha Mehta's vision guides the company's strategic direction, ensuring sustained success and leadership in the specialized healthcare services market. Mehta also champions strategic alliances and market penetration efforts.

Grant Porteous - Chief Technology Officer
Grant Porteous, the Chief Technology Officer at ACU-Serve, architects the company's technological infrastructure and innovation roadmap. Porteous leads the development and implementation of advanced technology solutions designed to optimize software systems and enhance operational efficiency for HME/DME and Infusion providers. This includes overseeing the integration of cutting-edge tools and analytics that empower clients with superior workflow management and data insights. The Chief Technology Officer's role is pivotal in ensuring ACU-Serve's technological offerings provide a competitive edge, driving clean claims and accelerating revenue growth. Grant Porteous's expertise ensures the continuous evolution of ACU-Serve's platform, directly supporting the company's mission to deliver comprehensive and effective revenue cycle management. Porteous also champions cybersecurity measures and data integrity.

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