ACU-Serve Executive and Leadership Team

June, 2026

Leadership Overview

ACU-Serve has 5 executives leading key functions including strategy, finance, technology, operations, and resupply solutions.

Driven by a commitment to financial excellence, ACU-Serve focuses on optimizing healthcare revenue cycles for HME/DME and Infusion providers through advanced technology and expert support, aiming to accelerate revenue growth and improve financial outcomes.

Leadership Roles at ACU-Serve

  • Chief Executive Officer - James Knight
  • Chief Financial Officer - Victor Barnes
  • Chief Operating Officer - Amie Barone
  • Partner and President Resupply Solutions - James Dragatsis
  • Chief Technology Officer - Grant Porteous
  • James Knight - Chief Executive Officer

    James Knight, the Chief Executive Officer at ACU-Serve, directs the company's overarching strategy and market positioning. Knight guides ACU-Serve's mission to provide innovative healthcare revenue cycle management solutions specifically for HME/DME and Infusion providers. This leadership involves enhancing operational efficiency through advanced technology and expert support, ensuring clients benefit from meticulous processes for clean claims. The Chief Executive Officer's focus remains on accelerating revenue growth and improving financial outcomes for all healthcare providers served by the organization. James Knight drives the vision for optimizing existing software systems, leveraging over 30 years of industry experience to maintain ACU-Serve's competitive edge and client success in a dynamic healthcare landscape. This executive role demands a keen understanding of market trends and a commitment to delivering tangible financial improvements through strategic initiatives and robust operational frameworks.

    Victor Barnes - Chief Financial Officer

    Victor Barnes, the Chief Financial Officer at ACU-Serve, oversees all financial operations and fiscal strategy. Barnes ensures the financial health and stability of the organization, managing budgets, financial planning, and risk management. This role is critical in supporting ACU-Serve's mission to optimize revenue cycles for HME/DME and Infusion providers by providing the financial insights necessary for strategic decision-making. The Chief Financial Officer analyzes financial data to identify opportunities for cost savings and revenue enhancement, directly contributing to the company's goal of accelerating revenue growth. Victor Barnes works closely with other executive leaders to align financial objectives with operational goals, ensuring that investments in technology and expert support yield maximum financial returns for clients. This position requires meticulous attention to detail and a deep understanding of financial regulations within the healthcare sector.

    Amie Barone - Chief Operating Officer

    Amie Barone, the Chief Operating Officer at ACU-Serve, directs the day-to-day operational execution and service delivery. Barone ensures that ACU-Serve's processes for healthcare revenue cycle management are meticulously managed, focusing on optimizing efficiency for HME/DME and Infusion providers. This leadership role involves enhancing operational workflows through advanced technology and expert support, directly contributing to the company's goal of accelerating revenue growth. The Chief Operating Officer oversees the implementation of analytics and workflow tools, empowering clients with the resources needed for improved financial outcomes. Amie Barone ensures that the company's comprehensive approach consistently delivers clean claims and maximizes client satisfaction. This executive's focus on operational excellence is fundamental to ACU-Serve's mission of providing superior support and driving financial success for its healthcare provider partners.

    James Dragatsis - Partner and President Resupply Solutions

    James Dragatsis, the Partner and President Resupply Solutions at ACU-Serve, spearheads the strategic direction and operational management of resupply services. Dragatsis focuses on enhancing the efficiency and effectiveness of resupply programs for HME/DME and Infusion providers, aligning these solutions with ACU-Serve's broader revenue cycle management expertise. This leadership role involves optimizing existing systems and leveraging advanced technology to ensure seamless resupply operations and improve financial outcomes for clients. The Partner and President Resupply Solutions drives initiatives that accelerate revenue growth through specialized resupply strategies. James Dragatsis ensures that expert support and tailored workflow tools are integrated into resupply processes, empowering clients with robust analytics and operational efficiency. This executive's dedication to specialized solutions reinforces ACU-Serve's commitment to comprehensive financial success for its partners.

    Grant Porteous - Chief Technology Officer

    Grant Porteous, the Chief Technology Officer at ACU-Serve, architects the company's technological vision and infrastructure. Porteous leads the development and implementation of innovative solutions that enhance operational efficiency for HME/DME and Infusion providers. This involves optimizing existing software systems and integrating advanced technology to ensure clean claims and improve financial outcomes. The Chief Technology Officer's responsibilities include overseeing the technological aspects of ACU-Serve's comprehensive approach, ensuring that workflow tools and analytics empower clients effectively. Grant Porteous drives the adoption of cutting-edge technologies to accelerate revenue growth and maintain ACU-Serve's position as a leader in healthcare revenue cycle management. This executive ensures the technological backbone supports the company's commitment to expert support and data-driven decision-making, directly impacting client success and operational excellence.
    Grant Porteous

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    Frequently Asked Questions Regarding ACU-Serve Top Executives and Leadership Team

    Who leads ACU-Serve?
    ACU-Serve is led by James Knight (Chief Executive Officer), along with executives such as Victor Barnes (Chief Financial Officer) and Amie Barone (Chief Operating Officer).
    Who is part of ACU-Serve’s executive team?
    The executive team of ACU-Serve includes leaders such as James Knight (Chief Executive Officer), Victor Barnes (Chief Financial Officer), Amie Barone (Chief Operating Officer) and other senior executives.
    How many executives does ACU-Serve have?
    ACU-Serve has 5 executives leading key business areas.
    What roles are included in ACU-Serve’s leadership team?
    The leadership team of ACU-Serve includes roles such as Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Partner and President Resupply Solutions, Chief Technology Officer.