Acentra Health Executive and Leadership Team

September, 2026

Leadership Overview

Acentra Health has 8 executives leading key functions including strategy, technology, operations, information, human resources, clinical oversight, customer solutions, and legal compliance.

Focused on transforming public sector health outcomes, Acentra Health integrates innovative technology with clinical assessment capabilities to drive superior care management and data-informed decision-making across complex beneficiary health systems.

Leadership Roles at Acentra Health

  • President & Chief Executive Officer - Joyce Muller
  • President, Customer Solutionsn240.243.2744 - Randy Bordelon
  • Chief Technology Officer - Shafill Ceder
  • Chief of Staff - Kristin Robinson
  • Chief Information Officer - Joseph Swartz
  • Chief People Officer - Kelly Schlageter
  • Chief Medical Officer - Alice Petrulis
  • Chief Legal & Compliance Officer - Melissa Leigh
  • Joyce Muller - President & Chief Executive Officer

    Joyce Muller, the President & Chief Executive Officer at Acentra Health, directs the overarching strategic vision and corporate mission. Muller architects the long-term growth trajectory by aligning clinical assessment capabilities with advanced technology solutions. This leadership role involves constant engagement with the Board to ensure operational excellence across all public sector health initiatives. By fostering a culture of innovation, the President & Chief Executive Officer drives the integration of claims and provider data to improve beneficiary outcomes. Joyce Muller maintains a focus on scaling the organization to meet evolving market demands while ensuring the delivery of high-quality care management services. Through rigorous oversight of organizational performance, the President & Chief Executive Officer secures the company's position as a leader in health services. This executive leadership ensures that every department remains committed to the core objective of accelerating better health outcomes for diverse populations.

    Randy Bordelon - President, Customer Solutionsn240.243.2744

    Randy Bordelon, the President, Customer Solutionsn240.243.2744 at Acentra Health, manages client relationships and the delivery of tailored service solutions. Bordelon architects strategies to expand the company's footprint across North American public sector markets. This role involves identifying client needs and aligning the company's clinical and technological capabilities to address those requirements. By overseeing the customer solutions team, the President, Customer Solutionsn240.243.2744 drives revenue growth and client satisfaction. Randy Bordelon collaborates with the Chief Medical Officer to ensure that service offerings meet the specific health management needs of beneficiaries. The President, Customer Solutionsn240.243.2744 maintains a focus on delivering maximum value through high-quality service interactions. Through the effective management of customer accounts, the President, Customer Solutionsn240.243.2744 supports the company's mission to improve health outcomes. This leadership role remains vital for sustaining long-term partnerships with public sector health organizations.

    Shafill Ceder - Chief Technology Officer

    Shafill Ceder, the Chief Technology Officer at Acentra Health, manages the development and deployment of innovative digital platforms. Ceder architects scalable infrastructure that supports the integration of clinical and encounter data for public sector clients. This role requires constant collaboration with the Chief Information Officer to ensure data security and system interoperability. By overseeing the technical roadmap, the Chief Technology Officer drives the creation of tools that unify disparate data sets for real-time decision-making. Shafill Ceder monitors emerging trends in health technology to maintain a competitive edge in the market. The Chief Technology Officer ensures that all software solutions align with the company's commitment to high-quality care management. Through the implementation of advanced analytics, the Chief Technology Officer empowers clients to achieve better health outcomes. This technical leadership remains vital for the continued evolution of the company's digital service offerings.

    Kristin Robinson - Chief of Staff

    Kristin Robinson, the Chief of Staff at Acentra Health, coordinates cross-functional initiatives and streamlines executive operations. Robinson facilitates communication between the C-suite and various departments to ensure alignment with the company's strategic goals. This role involves managing high-priority projects that impact the organization's ability to deliver maximum value to public sector clients. By optimizing internal processes, the Chief of Staff drives efficiency across the entire enterprise. Kristin Robinson supports the President & Chief Executive Officer in executing the corporate vision and managing stakeholder relationships. The Chief of Staff monitors the progress of key performance indicators to ensure that all business units meet their objectives. Through meticulous planning and resource allocation, the Chief of Staff maintains organizational focus on improving beneficiary health outcomes. This leadership position remains essential for maintaining the operational rhythm necessary to support the company's complex service delivery model.

    Joseph Swartz - Chief Information Officer

    Joseph Swartz, the Chief Information Officer at Acentra Health, oversees the management and protection of critical health data assets. Swartz architects robust data governance frameworks that allow for the secure analysis of claims, encounter, and provider information. This role requires close coordination with the Chief Technology Officer to ensure that data systems support the company's clinical assessment capabilities. By driving the implementation of advanced data analytics, the Chief Information Officer enables clients to make informed, real-time decisions. Joseph Swartz ensures that all information systems comply with industry standards and regulatory requirements. The Chief Information Officer maintains the integrity of the longitudinal view of beneficiary health interactions. Through the strategic management of information technology, the Chief Information Officer supports the company's mission to improve care quality. This leadership role remains central to the organization's ability to provide actionable insights to public sector health partners.

    Kelly Schlageter - Chief People Officer

    Kelly Schlageter, the Chief People Officer at Acentra Health, directs human capital strategy and organizational development. Schlageter architects programs that attract, retain, and cultivate the expertise required to deliver high-quality care management services. This role involves fostering a workplace culture that prioritizes innovation and clinical excellence. By overseeing talent acquisition and professional development, the Chief People Officer drives the growth of the company's workforce. Kelly Schlageter collaborates with other executive leaders to ensure that staffing levels align with the needs of public sector health projects. The Chief People Officer manages employee engagement initiatives to maintain high performance across all departments. Through the implementation of effective human resources policies, the Chief People Officer supports the company's goal of improving health outcomes. This leadership role remains critical for building the team necessary to sustain the company's long-term success and market impact.

    Alice Petrulis - Chief Medical Officer

    Alice Petrulis, the Chief Medical Officer at Acentra Health, provides clinical leadership and oversight for all health-related services. Petrulis architects the clinical assessment capabilities that define the company's approach to care management. This role involves ensuring that all services adhere to the highest standards of medical quality and evidence-based practice. By driving the integration of clinical expertise into the company's technology solutions, the Chief Medical Officer improves the accuracy of health assessments. Alice Petrulis collaborates with the Chief Technology Officer to refine the longitudinal view of beneficiary health interactions. The Chief Medical Officer monitors clinical outcomes to ensure that the company's services produce maximum value for public sector clients. Through the application of medical knowledge, the Chief Medical Officer guides the development of programs that accelerate better health outcomes. This leadership role remains essential for maintaining the company's reputation for clinical excellence.
    Melissa Leigh, the Chief Legal & Compliance Officer at Acentra Health, directs the legal strategy and regulatory compliance framework. Leigh architects policies that ensure the company operates within the complex legal landscape of public sector health services. This role involves managing risk and ensuring that all data handling practices meet stringent privacy standards. By overseeing compliance programs, the Chief Legal & Compliance Officer drives the ethical application of clinical and encounter data. Melissa Leigh collaborates with the Chief Information Officer to protect the integrity of beneficiary information. The Chief Legal & Compliance Officer provides guidance on contractual obligations and corporate governance to support the company's strategic initiatives. Through the proactive management of legal affairs, the Chief Legal & Compliance Officer secures the organization against potential liabilities. This leadership role remains essential for maintaining the trust of clients and stakeholders while the company pursues its mission.
    Melissa Leigh

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    Frequently Asked Questions Regarding Acentra Health Top Executives and Leadership Team

    Who leads Acentra Health?
    Acentra Health is led by Joyce Muller (President & Chief Executive Officer), along with executives such as Randy Bordelon (President, Customer Solutionsn240.243.2744) and Shafill Ceder (Chief Technology Officer).
    Who is part of Acentra Health’s executive team?
    The executive team of Acentra Health includes leaders such as Joyce Muller (President & Chief Executive Officer), Randy Bordelon (President, Customer Solutionsn240.243.2744), Shafill Ceder (Chief Technology Officer) and other senior executives.
    How many executives does Acentra Health have?
    Acentra Health has 8 executives leading key business areas.
    What roles are included in Acentra Health’s leadership team?
    The leadership team of Acentra Health includes roles such as President & Chief Executive Officer, President, Customer Solutionsn240.243.2744, Chief Technology Officer, Chief of Staff, Chief Information Officer.