Accra Executive and Leadership Team

July, 2026

Leadership Overview

Accra has 7 executives leading key functions including strategy, operations, human resources, and market development.

Dedicated to empowering individuals and ensuring quality care, Accra provides essential services across Minnesota, fostering independence and well-being for those with disabilities and older adults.

Leadership Roles at Accra

  • Chief Executive Officer - Justice Cofie
  • Chief Executive Officer, Marketing - Numo James
  • Chief Operating Officer - Susan Morgan
  • President - Shelley Moorhead
  • President - Monique Akassi
  • Chief of Staff - Chad Gruzin
  • Chief People Officer - Amy Hilsgen
  • Justice Cofie - Chief Executive Officer

    Justice Cofie, the Chief Executive Officer at Accra, directs the organization's overarching strategy and vision. Cofie guides Accra's mission to provide essential services supporting independence for individuals with disabilities and older adults across Minnesota. This leadership involves ensuring the effective delivery of programs such as Personal Care Assistance, Consumer-Directed Community Supports, and Basic 245D Waivered Services. Cofie also oversees the integration of home health care, including skilled nursing and home health aide services, and customized living solutions within assisted living facilities. The Chief Executive Officer's focus remains on expanding the reach and impact of Accra's offerings throughout all 87 counties of Minnesota, driving operational excellence and strategic growth. Justice Cofie ensures that the organization consistently meets the evolving needs of its diverse client base, maintaining a high standard of quality care and personalized attention.

    Numo James - Chief Executive Officer, Marketing

    Numo James, the Chief Executive Officer, Marketing at Accra, spearheads the organization's outreach and brand development initiatives. James drives strategies to communicate Accra's vital services, including Personal Care Assistance, Consumer-Directed Community Supports, and Basic 245D Waivered Services, to target demographics across Minnesota. The Chief Executive Officer, Marketing oversees all marketing communications, public relations, and digital engagement efforts designed to enhance awareness and accessibility of Accra's offerings for individuals with disabilities and older adults. Numo James ensures that marketing strategies effectively highlight the company's commitment to supporting independence and providing quality care, reaching all 87 counties. This leadership role is essential for expanding Accra's impact and fostering community partnerships.

    Susan Morgan - Chief Operating Officer

    Susan Morgan, the Chief Operating Officer at Accra, manages the day-to-day operations and service delivery across Minnesota. Morgan ensures the seamless execution of all programs, including self-directed Personal Care Assistance and Consumer-Directed Community Supports, as well as Basic 245D Waivered Services. The Chief Operating Officer oversees the provision of home health care, coordinating skilled nurses and home health aides to deliver personalized attention. Morgan also directs the customized living services offered in assisted living facilities, ensuring a high standard of care and resident satisfaction. By optimizing operational workflows and resource allocation, Susan Morgan drives efficiency and effectiveness throughout the organization's service network, spanning all 87 counties. This role is critical in maintaining Accra's commitment to supporting individual independence and quality care.
    Susan Morgan

    Shelley Moorhead - President

    Shelley Moorhead, the President at Accra, provides executive leadership and strategic direction for the organization's service expansion and operational integrity. Moorhead guides initiatives aimed at enhancing the delivery of comprehensive care for individuals with disabilities and older adults across Minnesota. The President oversees key strategic partnerships and ensures that Accra's programs, including Personal Care Assistance, Consumer-Directed Community Supports, and Basic 245D Waivered Services, meet the highest standards of quality and effectiveness. Shelley Moorhead's leadership focuses on driving innovation in service models and expanding reach into all 87 counties, reinforcing Accra's commitment to fostering independence and providing exceptional support. This role is crucial for maintaining Accra's reputation as a leading provider of essential community services.

    Monique Akassi - President

    Monique Akassi, the President at Accra, directs strategic planning and organizational development to advance Accra's mission across Minnesota. Akassi focuses on enhancing the scope and impact of services offered to individuals with disabilities and older adults, ensuring comprehensive support for independence. The President oversees the strategic alignment of all service lines, including Personal Care Assistance, Consumer-Directed Community Supports, and Basic 245D Waivered Services, as well as home health care and customized living solutions. Monique Akassi's leadership emphasizes fostering strong community relationships and ensuring operational excellence throughout all 87 counties. This role is vital in guiding Accra's growth and reinforcing its commitment to delivering high-quality, personalized care.

    Chad Gruzin - Chief of Staff

    Chad Gruzin, the Chief of Staff at Accra, provides strategic support and operational coordination across the executive team. Gruzin facilitates the implementation of organizational initiatives, ensuring alignment with Accra's mission to serve individuals with disabilities and older adults throughout Minnesota. The Chief of Staff manages key projects, drives process improvements, and enhances communication between departments, including those delivering Personal Care Assistance, Consumer-Directed Community Supports, and Basic 245D Waivered Services. Chad Gruzin also supports the integration of home health care services and customized living solutions, ensuring operational efficiency and adherence to quality standards across all 87 counties. This role is pivotal in translating strategic objectives into actionable plans, thereby strengthening Accra's capacity to offer quality care and promote independence.

    Amy Hilsgen - Chief People Officer

    Amy Hilsgen, the Chief People Officer at Accra, leads all human resources functions and talent management strategies. Hilsgen is responsible for cultivating a supportive and high-performing work environment for staff who deliver critical services across Minnesota. The Chief People Officer oversees recruitment, employee development, compensation, benefits, and ensures compliance with labor laws, supporting teams providing Personal Care Assistance, Consumer-Directed Community Supports, and Basic 245D Waivered Services. Amy Hilsgen also focuses on fostering a culture that aligns with Accra's mission of providing quality care and promoting independence for individuals with disabilities and older adults throughout all 87 counties. This role is fundamental to attracting and retaining the skilled professionals essential for Accra's success.

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    Frequently Asked Questions Regarding Accra Top Executives and Leadership Team

    Who leads Accra?
    Accra is led by Justice Cofie (Chief Executive Officer), along with executives such as Numo James (Chief Executive Officer, Marketing) and Susan Morgan (Chief Operating Officer).
    Who is part of Accra’s executive team?
    The executive team of Accra includes leaders such as Justice Cofie (Chief Executive Officer), Numo James (Chief Executive Officer, Marketing), Susan Morgan (Chief Operating Officer) and other senior executives.
    How many executives does Accra have?
    Accra has 7 executives leading key business areas.
    What roles are included in Accra’s leadership team?
    The leadership team of Accra includes roles such as Chief Executive Officer, Chief Executive Officer, Marketing, Chief Operating Officer, President, President.