A O Smith Executive and Leadership Team

August, 2026

Leadership Overview

A O Smith has 9 executives leading key functions including strategy, technology, financial oversight, regional operations, water treatment, team management, and human resources.

Focused on global water heating and treatment innovation, A O Smith delivers high-efficiency solutions while maintaining a commitment to product quality and sustainable performance across international markets.

Leadership Roles at A O Smith

  • President & Chief Executive Officer and Executive Chairman - Stephen Shafer
  • Executive VP & Chief Financial Officer - Carrie Anderson
  • Vice President & Chief Financial Officer - Wesley Ulrich
  • Executive Vice President & Chief Financial Officer - John Kita
  • Regional Chief Financial Officer - Jason Olsen
  • President, Water Treatment (North America) - D. Karge
  • Chief Technology Officer - Ming Cheng
  • Team Captain - Dong Ngoc
  • Directeur Des Ressources Humaines - Aisse Ndiaye
  • Stephen Shafer - President & Chief Executive Officer and Executive Chairman

    Stephen Shafer, the President & Chief Executive Officer and Executive Chairman at A O Smith, directs the overarching corporate strategy for global water heating and treatment operations. Overseeing the executive board, the President & Chief Executive Officer and Executive Chairman ensures alignment between long-term manufacturing goals and shareholder value. This leadership role involves navigating complex regulatory environments while driving energy-efficient product development across North American and international markets. By prioritizing innovation in residential and commercial water technology, Stephen Shafer maintains the competitive edge of the organization. The President & Chief Executive Officer and Executive Chairman fosters a culture of operational excellence, ensuring that manufacturing facilities meet rigorous quality standards. Through consistent engagement with global stakeholders, Shafer secures the future growth trajectory of the company, solidifying the market position of the firm as a leader in water technology solutions.
    Stephen Shafer

    Carrie Anderson - Executive VP & Chief Financial Officer

    Carrie Anderson, the Executive VP & Chief Financial Officer at A O Smith, manages the global financial health and capital allocation strategies for the corporation. Overseeing the fiscal planning and reporting functions, the Executive VP & Chief Financial Officer ensures the stability of the balance sheet while supporting large-scale manufacturing investments. This leadership role involves analyzing market trends to optimize revenue streams across residential and commercial distribution channels. By maintaining rigorous financial controls, Carrie Anderson supports the expansion of water treatment and heating product lines. The Executive VP & Chief Financial Officer coordinates with the board to communicate financial performance and strategic objectives to investors. Through disciplined resource management, Anderson drives the profitability of the company. This focus on financial integrity enables the organization to sustain its commitment to innovation and energy efficiency, ensuring long-term value creation for all stakeholders involved in the global water technology sector.
    Carrie Anderson

    Wesley Ulrich - Vice President & Chief Financial Officer

    Wesley Ulrich, the Vice President & Chief Financial Officer at A O Smith, directs the financial operations and internal audit processes for specific business units. Overseeing the budgetary frameworks, the Vice President & Chief Financial Officer ensures that manufacturing costs remain aligned with corporate efficiency targets. This leadership role involves monitoring the financial performance of water heating product lines to maximize operational margins. By implementing robust accounting practices, Wesley Ulrich provides the data necessary for informed decision-making regarding supply chain investments. The Vice President & Chief Financial Officer works closely with regional managers to track the profitability of water treatment solutions in diverse markets. Through meticulous financial oversight, Ulrich supports the overall growth strategy of the firm. This dedication to fiscal precision allows the organization to maintain its competitive advantage in the global water technology industry, ensuring that resources are allocated effectively to meet customer demand.

    John Kita - Executive Vice President & Chief Financial Officer

    John Kita, the Executive Vice President & Chief Financial Officer at A O Smith, oversees the enterprise-wide financial strategy and risk management protocols. Directing the treasury and tax functions, the Executive Vice President & Chief Financial Officer ensures that the company maintains a strong liquidity position to support global expansion. This leadership role involves evaluating the financial viability of new water technology acquisitions and product development projects. By analyzing macroeconomic indicators, John Kita helps the organization navigate the complexities of international trade and manufacturing costs. The Executive Vice President & Chief Financial Officer collaborates with other C-suite leaders to align financial goals with the broader mission of delivering high-quality water heating solutions. Through strategic financial planning, Kita secures the capital required for ongoing innovation. This focus on financial resilience enables the company to sustain its market leadership and continue providing reliable products to residential and commercial customers.

    Jason Olsen - Regional Chief Financial Officer

    Jason Olsen, the Regional Chief Financial Officer at A O Smith, manages the financial performance and reporting for specific geographic territories. Overseeing the regional accounting teams, the Regional Chief Financial Officer ensures compliance with local financial regulations while supporting the growth of water heating and treatment sales. This leadership role involves optimizing the cost structure of regional distribution channels to improve local profitability. By providing granular financial insights, Jason Olsen assists in the development of market-specific strategies that align with the global objectives of the firm. The Regional Chief Financial Officer coordinates with operational leads to ensure that regional manufacturing and sales activities remain within budgetary constraints. Through proactive financial management, Olsen drives the efficiency of regional operations. This focus on localized fiscal health allows the organization to adapt quickly to market changes, ensuring that the company maintains its strong reputation for performance and reliability.

    D. Karge - President, Water Treatment (North America)

    D. Karge, the President, Water Treatment (North America) at A O Smith, directs the growth and operational strategy for the water filtration and purification division. Overseeing the North American market expansion, the President, Water Treatment (North America) ensures that the product portfolio meets the specific needs of residential and commercial customers. This leadership role involves managing the distribution networks and retail partnerships that drive the adoption of water treatment solutions. By focusing on product quality and innovation, D. Karge maintains the market position of the division as a leader in water technology. The President, Water Treatment (North America) collaborates with engineering teams to develop new filtration technologies that address emerging water quality concerns. Through effective market penetration strategies, Karge drives the revenue growth of the division. This commitment to excellence in water treatment supports the broader mission of the company to provide clean, reliable water solutions across the continent.
    D. Karge

    Ming Cheng - Chief Technology Officer

    Ming Cheng, the Chief Technology Officer at A O Smith, architects the research and development roadmap for advanced water heating and filtration systems. Overseeing the engineering teams, the Chief Technology Officer drives the integration of smart technology and energy-efficient components into the product portfolio. This leadership role involves collaborating with manufacturing units to translate technical breakthroughs into scalable market solutions. By focusing on water purification and heating performance, Ming Cheng ensures that the company meets evolving global regulatory standards. The Chief Technology Officer manages the technical infrastructure required to support international operations, particularly in high-growth regions. Through continuous investment in product innovation, Cheng secures the technological superiority of the brand. This strategic focus on engineering excellence allows the organization to deliver reliable, high-performance water treatment solutions to residential and commercial customers worldwide, maintaining the reputation of the firm for quality.

    Dong Ngoc - Team Captain

    Dong Ngoc, the Team Captain at A O Smith, leads the operational coordination and performance tracking for specialized manufacturing teams. Overseeing the daily production workflows, the Team Captain ensures that water heating equipment meets the high quality standards expected by the brand. This leadership role involves fostering collaboration among production staff to improve efficiency and reduce waste in the manufacturing process. By implementing lean methodologies, Dong Ngoc supports the overall operational goals of the facility. The Team Captain monitors performance metrics to identify areas for process improvement and skill development within the team. Through direct engagement with the workforce, Ngoc maintains a focus on safety and productivity. This hands-on leadership role is essential for the consistent delivery of high-performance water technology products, ensuring that the organization continues to meet the needs of residential and commercial customers through reliable manufacturing practices.

    Aisse Ndiaye - Directeur Des Ressources Humaines

    Aisse Ndiaye, the Directeur Des Ressources Humaines at A O Smith, manages the talent acquisition, organizational development, and employee engagement strategies for the company. Overseeing the human capital functions, the Directeur Des Ressources Humaines ensures that the workforce possesses the skills necessary to support the global manufacturing and innovation goals of the firm. This leadership role involves designing training programs that align with the technical requirements of water heating and treatment production. By fostering a culture of inclusion and performance, Aisse Ndiaye supports the retention of top talent across international operations. The Directeur Des Ressources Humaines collaborates with executive leadership to align workforce planning with the long-term strategic objectives of the organization. Through effective human resource management, Ndiaye drives the organizational health of the company. This focus on people and culture enables the firm to maintain its reputation for quality and innovation in the competitive water technology industry.

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    Frequently Asked Questions Regarding A O Smith Top Executives and Leadership Team

    Who leads A O Smith?
    A O Smith is led by Stephen Shafer (President & Chief Executive Officer and Executive Chairman), along with executives such as Carrie Anderson (Executive VP & Chief Financial Officer) and Wesley Ulrich (Vice President & Chief Financial Officer).
    Who is part of A O Smith’s executive team?
    The executive team of A O Smith includes leaders such as Stephen Shafer (President & Chief Executive Officer and Executive Chairman), Carrie Anderson (Executive VP & Chief Financial Officer), Wesley Ulrich (Vice President & Chief Financial Officer) and other senior executives.
    How many executives does A O Smith have?
    A O Smith has 9 executives leading key business areas.
    What roles are included in A O Smith’s leadership team?
    The leadership team of A O Smith includes roles such as President & Chief Executive Officer and Executive Chairman, Executive VP & Chief Financial Officer, Vice President & Chief Financial Officer, Executive Vice President & Chief Financial Officer, Regional Chief Financial Officer.