Leadership Overview
8x8 has 7 executives leading key functions including strategy, marketing, technology, revenue, finance, operations, and conversion rate optimization.
Driven by innovation, 8x8 provides integrated cloud communications, collaboration, and contact center solutions, empowering businesses to connect and engage with their customers.
Driven by innovation, 8x8 provides integrated cloud communications, collaboration, and contact center solutions, empowering businesses to connect and engage with their customers.
Leadership Roles at 8x8
Max Ledom - Founder & Chief Executive Officer
Max Ledom, the Founder & Chief Executive Officer at 8x8, architects the company's overarching strategic direction and operational framework. Ledom guides the executive team in delivering integrated cloud communications, collaboration, and contact center solutions. This leadership role involves setting the vision for market expansion and product innovation, ensuring 8x8 maintains its competitive edge in the technology sector. By focusing on scalable growth and customer-centric development, Max Ledom drives the company's mission to transform how businesses connect and engage. The Chief Executive Officer's influence extends across all departments, fostering a culture of excellence and accountability essential for achieving long-term financial objectives and solidifying market leadership.
Kevin Kraus - Chief Financial Officer
Kevin Kraus, the Chief Financial Officer at 8x8, oversees all financial operations, including accounting, financial planning, and investor relations. Kraus manages the company's fiscal health, ensuring robust financial controls and strategic resource allocation to support 8x8's growth initiatives. This leadership function involves developing financial models, managing budgets, and providing critical insights to guide executive decision-making. By maintaining financial discipline and transparency, Kevin Kraus supports the company's long-term sustainability and profitability. The Chief Financial Officer's expertise is vital for navigating market complexities and securing the financial stability necessary for global expansion and innovation.

Bruno Bertini - Chief Marketing Officer
Bruno Bertini, the Chief Marketing Officer at 8x8, directs all global marketing initiatives and brand strategy. Bertini oversees the development and execution of campaigns designed to enhance market presence and drive customer acquisition for 8x8's voice, video, chat, and contact center cloud solutions. This executive function involves close collaboration with sales and product development teams to ensure marketing efforts align with business objectives and market demands. By analyzing market trends and customer insights, Bruno Bertini shapes the company's messaging and positioning to resonate with target audiences across various regions. The Chief Marketing Officer's strategic oversight ensures consistent brand messaging and effective lead generation, directly contributing to revenue growth and market share expansion.

Bryan Martin - Chief Technology Officer
Bryan Martin, the Chief Technology Officer at 8x8, architects the company's technological vision and product roadmap. Martin leads the engineering and product development teams in creating and enhancing 8x8's cloud-based communication and collaboration platforms. This critical role involves driving innovation in areas such as AI, security, and platform scalability to meet evolving customer needs and industry standards. By ensuring the robustness and reliability of 8x8's solutions, Bryan Martin supports the company's mission to deliver seamless customer experiences. The Chief Technology Officer's strategic guidance is essential for maintaining technological leadership and enabling the company's global expansion efforts.

Stephen Hamill - Chief Revenue Officer
Stephen Hamill, the Chief Revenue Officer at 8x8, spearheads the company's global sales operations and revenue generation strategies. Hamill directs the sales force in expanding market reach and driving adoption of 8x8's comprehensive suite of cloud communication solutions. This executive position involves optimizing sales processes, fostering channel partnerships, and ensuring alignment between sales, marketing, and customer success teams. By focusing on customer acquisition and retention, Stephen Hamill plays a pivotal role in achieving 8x8's financial targets and sustaining profitable growth. The Chief Revenue Officer's leadership ensures a cohesive approach to revenue management and market penetration across all operational territories.
Brittany Lindquist - Chief of Staff Head of Marketing Strategy & Chief Marketing Officer, Office of
Brittany Lindquist, the Chief of Staff Head of Marketing Strategy & Chief Marketing Officer, Office of at 8x8, drives strategic initiatives and operational efficiency across key business functions. Lindquist supports the executive leadership in developing and implementing high-impact marketing strategies and ensuring seamless execution of company-wide projects. This multifaceted role involves coordinating cross-departmental efforts, managing special projects, and enhancing communication flows within the organization. By aligning strategic priorities with operational execution, Brittany Lindquist contributes significantly to 8x8's overall business objectives and market positioning. The Chief of Staff's influence ensures that strategic plans are effectively translated into tangible results.
John O'Connell - Manager, Conversion Rate Optimization
John O'Connell, the Manager, Conversion Rate Optimization at 8x8, focuses on enhancing user experience and maximizing conversion rates across digital platforms. O'Connell leads initiatives to analyze user behavior, conduct A/B testing, and implement data-driven improvements to website and application performance. This role is crucial for optimizing the customer journey and increasing the effectiveness of marketing campaigns. By identifying and addressing friction points in the conversion funnel, John O'Connell directly contributes to improved lead generation and sales performance for 8x8's cloud solutions. The Manager's expertise ensures that digital assets are continuously refined to achieve peak performance and support business growth objectives.
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