Zendesk
Customer Engagement Platforms · California, United States · 51-200 Employees
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Overview
Headquarters
1019 Market St, San Francisco, Californi...Phone Number
(415) 418-7506Website
www.zendesk.krRevenue
$5 MillionIndustry
ZI Rank: 1
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About Zendesk
Zendesk Inc provides an AI-first service platform designed to manage and resolve customer and employee requests across multiple channels, including email, messaging, live chat, phone, and social media. The company offers a comprehensive suite of tools featuring AI agents for autonomous problem solving, a copilot assistant for service teams, integrated ticket management, and a knowledge base. Its solutions serve a wide range of clients, from startups to large enterprises, across industries such as retail, finance, healthcare, and government. By utilizing a resolution learning loop, the platform continuously improves service performance through data-driven insights, reporting, and analytics to enhance the overall customer and employee experience.Explore more
Zendesk Org Chart
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Zendesk Tech Stack
A closer look at the technologies used by Zendesk
Most Recent Scoops
Open Position
Hiring Plans
Zendesk has more open roles in Engineering & Technical than it has had at any time in the past 12 months with an increased focus on technologies like Kubernetes, Python, React, NoSQL, and Snowflake, and experience with Github, and Java. Additionally the postings have an increased focus on skills like Computer Programming, LangChain, TypeScript, API Management, Game Ai, Python (Programming Language), and CI/CD.
Hiring Plans
Hiring Plans
Zendesk has more open roles in Sales than it has had at any time in the past 12 months with an increased focus on technologies like Zendesk, and experience with Accelerate, Clari, Salesforce, CCaaS, Seismic, and Directly. Additionally the postings have an increased focus on skills like Sales Strategy, and Sales Strategy, and experience with Quota Achievement, Customer Experience Management, Zendesk, Business To Business, and Sales Pipeline Management.
Hiring Plans
Open Position
Open Position
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Frequently Asked Questions Regarding Zendesk
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Zendesk Inc provides an AI-first service platform designed to manage and resolve customer and employee requests across multiple channels, including email, messaging, live chat, phone, and social media. The company offers a comprehensive suite of tools featuring AI agents for autonomous problem solving, a copilot assistant for service teams, integra... Read More
