Xplus

Xplus SA is a Microsoft Dynamics 365 implementation and upgrade specialist serving retail, construction, and manufacturing organizations across Europe. The company has developed a distinctive upgrade methodology grounded in the principle that each customer operates within a unique business and technological environment, requiring tailored solutions... rather than generic implementations. Xplus offers three core engagement models: full code and data upgrades with process optimization and deep analysis; complete reimplementation from scratch when existing solutions are deemed obsolete; and hybrid approaches combining technical upgrades with business process redesign when current systems remain effective but require modernization. The company's implementation process begins with the Microsoft Catalyst methodology to align business strategy with transformational goals, followed by structured deployment using Conference Room Pilot (CRP) techniques for divisible project scopes. Xplus emphasizes business value mapping to connect customer objectives and strategies directly to system capabilities, ensuring stakeholder alignment throughout the engagement. A representative case demonstrates the company's impact: one client's manual order processing was fully automated through Dynamics 365 Customer Service, reducing order-to-distribution-center visibility from manual handling to six minutes, with system escalation to sales personnel only when exceptions occur, such as inventory unavailability. This transformation exemplifies Xplus's ability to streamline operations and eliminate manual bottlenecks. The company's strength lies in its collaborative approach, maintaining close cooperation between customer teams and Xplus expert consultants from project initiation through completion, combined with adherence to Microsoft best practices and methodologies. By mapping strategic goals to specific system capabilities and conducting thorough process analysis before implementation, Xplus helps mid-market and enterprise customers in ...Read More