WorkForce Management Software Group
Human Resources Software · Texas, United States · 11-50 Employees
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Overview
Headquarters
3400 Waterview Pkwy Ste 101, Richardson,...Phone Number
(877) 668-6870Website
www.wfmsg.comRevenue
$8.3 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
1
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About WorkForce Management Software Group
The Workforce Management Software Group, Inc. (WFMSG) was founded in 2005 by a team of industry leading workforce management experts. WFMSG personnel were deeply engaged with legacy workforce management technologies and deployment approaches for Fortune 500 companies throughout North America and abroad. This expertise was distilled into the modern design of Community, now available in two performance versions, and the company's deployment and services models.Explore more
WorkForce Management Software Group Org Chart
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Revenue
Number of Employees
Type
Funding
Founded In
WorkForce Management Soft...
$8.3M
11-50
Private
-
2005
PS
Peter SchmidtPrincipal and Chief Technology Officer
Company Profile Activity
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WorkForce Management Software Group News & Media
WFMSG Enhances Community Enterprise Workforce Management Solution While Enabling Growing Contact Centers to Quickly Capture Essential Workforce Optimization Benefits
DALLAS, Sept. 9, 2019 /PRNewswire/ -- Workforce Management Software Group (WFMSG) today announced that it has released the latest enhancements to the Community WFM solution. The new version increases the benefits available to Community users while making those advantages more readily...WFMSG Raises the Bar for Delivering Exceptional Customer Support
DALLAS--(BUSINESS WIRE)--Workforce Management Software Group (WFMSG) today announced that it has unveiled a new online customer engagement portal that will further enhance the customer experience by automating the support process and providing Community users with immediate access to critical product information to help answer questions quickly. Already recognized for providing exceptional customer support, WFMSG has raised the bar again by delivering an unmatched experience for the workforce mWFMSG Announces Enhanced Workforce Management Software to Support the Company’s Explosive Growth
DALLAS--(BUSINESS WIRE)--Workforce Management Software Group (WFMSG) today announced that it has released a new version of Community to support the company’s sustained double-digit annual growth. Community 4.3 addresses four key areas including: New architectural enhancements Expanded data collection and cloud integrations Enhanced forecasting and scheduling tools Additional employee engagement capabilities “As we continue to accelerate our revenue growth, this release gives our clients accessWFMSG Adds MessageMedia Text Messaging to Its Workforce Management Communication Platform
DALLAS--(BUSINESS WIRE)--Workforce Management Software Group (WFMSG) today announced that it has expanded its communication platform to include MessageMedia’s market leading SMS/Text Messaging solution. The Community WFM communications framework natively connects agents, supervisors and analysts through multiple channels including text messaging. As call demand fluctuates throughout the day, immediate agent collaboration via text messaging gives contact center managers the ability to have the r
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The Workforce Management Software Group, Inc. (WFMSG) was founded in 2005 by a team of industry leading workforce management experts. WFMSG personnel were deeply engaged with legacy workforce management technologies and deployment approaches for Fortune 500 companies throughout North America and abroad. This expertise was distilled into the modern... Read More
