Welsh Water

Since 2001, we have been owned, financed and managed by Glas Cymru. Unique in the water and sewerage sector, Glas Cymru is a company limited by guarantee and as such has no shareholders. The Glas Cymru business model aims to reduce Welsh Waters asset financing cost, the water industry's single biggest cost. Under Glas Cymrus ownership, Welsh Water'... s assets and capital investment are financed by bonds and retained financial surpluses. Financing efficiency savings to date have largely been used to build up reserves to insulate Welsh Water and its customers from any unexpected costs and also to improve credit quality so that Welsh Waters cost of finance can be kept as low as possible in the years ahead. Welsh Water is the sixth largest of the ten regulated water and sewerage companies in England and Wales. Responsible for providing over three million people with a continuous, high quality supply of drinking water and for taking away, treating and properly disposing of the wastewater that is produced, we are fully committed to delivering best quality service at least possible cost. Welsh Water welcomes dealing with customers and other stakeholders in both Welsh and English and is committed to providing an equally effective standard of service in both languages. All of our publications are bilingual and we operate a dedicated Welsh language line for customers who would prefer to speak to us in Welsh, 0800 052 6058. Our Welsh Language Scheme is registered with the Welsh Language Board. Its our job to look after your water. And although rain falls freely from the sky, we put a lot of work, energy and love into getting every single drop of water to you. Then, after youve used it, we take your dirty water away and clean it before returning it to our beautiful rivers and seas.Read More