Ubiquity Global Services

Ubiquity Global Services, established in 2012, is a prominent multinational services organization. It specializes in delivering comprehensive customer management solutions, sophisticated risk management operations, and advanced interactive voice response (IVR) solutions. The company provides a broad spectrum of outsourcing services, encompassing efficient call centers, digital correspondence management, knowledge process outsourcing (KPO), and critical information technology development. As a privately held entity, Ubiquity Global Services is dedicated to offering robust business process outsourcing (BPO) capabilities, focusing on enhancing client operations and customer engagement through technology and skilled personnel.

Ubiquity Global Services boasts a significant global operational footprint, with strategic locations in the United States, Hungary, Portugal, El Salvador, and the Philippines. This international presence allows for diversified service delivery, market reach, and operational resilience. The company's workforce comprises between 500-1,000 dedicated professionals, who are instrumental in driving operational excellence and ensuring client satisfaction across all service lines. To gain a deeper understanding of their organizational structure and leadership, you can Meet Ubiquity Global Services' team.

Operating within the competitive business services and call center industry, Ubiquity Global Services generated $37.0M in revenue. Its core offerings include specialized outsourcing, customer experience management, fraud detection, and compliance services, leveraging technology for efficiency. The company's product portfolio supports critical functions such as risk management and IT development, positioning it as a versatile partner for businesses seeking operational efficiency and enhanced customer interactions. Key competitors in this sector include Global Response, ROI CX Solutions, and ExpertCallers, underscoring Ubiquity's strategic market positioning and service offerings.