Touchpoint Restaurant Innovations

We believe that hospitality is about more than food or service; hospitality is about connection, and relationships with guests. Retail commerce isn't about buying and selling, it's about relationships with customers and providing the ease, value, and accessibility they desire. After years of building technology to improve brand performance and incr... ease sales through better connections with customers, and after having served hundreds of millions of customers, we're happy to declare that the way people shop and order and transact is on the cusp of a revolution. A revolution where Customer Experience (CX) such as knowing who a customer is and what they're likely to want come together with speed and accuracy of service, safe distance payments, and intuitive UI on a high performance, reliable platform that has unprecedented data capabilities. A revolution where, finally, brands large and small can move away from legacy architectures that chronically under deliver. Touchpoint was born out of our desire to increase the brand's connection with the customer-- whether they're seated at a high-end table service restaurant or whizzing though a drive thru. Now we are adding the ability to transact at safe distances regardless of the setting. We believe our technology should augment the essential qualities your staff already possess. Touchpoint amplifies the already great culture of service you deliver day in and day out. We saw that the technology of POS companies was hopelessly ill-suited for the modern world. It was never designed to interface with external services or mobile phones, which is why legacy integrations tend to be limited, and unreliable. With data siloed, trying to connect or extend or use that data or bring in new channels ends up being a "spaghetti" mess that is barely functional and rarely even meets expectations. Everyone is used to broken promises and hearing "no-that can't work", but brands and operators have very few options just have to accept what's available. Almost every operator and employee ...Read More