TouchPoint Contact Centers
Business Services · Ohio, United States · 201-500 Employees
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Overview
Headquarters
400 Orange St Fl 3, Ashland, Ohio, 44805...Phone Number
(567) 203-4632Revenue
$39.6 MillionIndustry
About TouchPoint Contact Centers
TouchPoint Contact Centers, Inc. offers an innovative alternative to traditional call center outsourcing by prioritizing low attrition, high-quality service, and customer-focused management. Their business model emphasizes better compensation for associates, resulting in higher skill levels and improved service delivery. With bill rates averaging 33% lower than the market, they provide clients with cost-effective solutions without compromising on quality. TouchPoint aims to redefine the contact center experience by investing in frontline employees and ensuring better outcomes for businesses.Explore more
TouchPoint Contact Centers Org Chart
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Revenue
Number of Employees
Type
Funding
Founded In
$18.8M
201-500
Private
-
1961
Celia PuffCEO & President & Business Process Outsourcing Board of Directors
TouchPoint Contact Centers Tech Stack
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Frequently Asked Questions Regarding TouchPoint Contact Centers
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TouchPoint Contact Centers, Inc. offers an innovative alternative to traditional call center outsourcing by prioritizing low attrition, high-quality service, and customer-focused management. Their business model emphasizes better compensation for associates, resulting in higher skill levels and improved service delivery. With bill rates averaging 3... Read More
