Total Communication Services Inc.

Location:

6115 - 3rd Street SECalgaryAlbertaT2H 2L2Canada View Map

Revenue:

$7 Million

Employees:

35

Phone:

(403) 291-3337

Fax:

(403) 291-9789
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Description:

Total Communication Services Inc. has been providing communication solutions to Canadian businesses for over 10 years. In that period we have established a reputation as being a solution and service expert. We have established long and loyal relationships with leading manufacturers, which share our vision, the ability to customize solutions to meet and exceed customer's needs. We are solution providers for the following respective industry manufacturers and suppliers: Toshiba - Industry leading Communication Systems Provider Esnatech - Industry leading Unified Messaging Provider Polycom - Industry leading Audio Conference Telephones Provider Spectralink - Industry leading Wireless Solution Provider Hubbell - Industry leading Cabling Solution Provider Telus - Industry leading Voice and Data Connectivity Provider Since our inception in 1996, we have specialized on Toshiba business telephone systems and solutions. Our philosophy has been and is to find the best possible product and know it better than anybody else, and use our knowledge and experience to provide custom solutions to our clients. Toshiba has recognized Total Communication Services Inc. as their top Canadian Service Dealer by awarding us the prestigious MasterService award. We are the only company to win the top service award for 7 years. The MasterService award recognizes excellence in customer satisfaction, service, technical competency, efficiency, and ongoing commitment to training. We employ the latest technology combined with streamlined and customer focused processes allowing us to provide the level of service you expect from an industry leader. We keep up to date profiles of your system to be able to support you and offer immediate information when you need to add a telephone, multiple telephones, add telephone lines, etc. We offer various ways to interact with our support staff to fit your business process and to ensure the support of your telephone system and your business is as efficient as possible. We also provide national service by utilizing Toshiba's large authorized dealer network to provide service to our customers from coast to coast. Whether you have an office in Toronto, Montreal, etc, we can service all locations offering you a one contact solution and service centre. Our specialization on Toshiba allows us to provide superior solutions, service, support and one of our most important goals, overall satisfaction to our customers. We provide the following solutions for our customers: Telephone System Solutions Voice Over Internet Protocol (VOIP) Branch to Branch connectivity Custom message or music on hold Wireless and Cordless Systems Headsets Conference telephones Computer Telephony Integration (CTI) Call Centre Systems Call Accounting Systems Voice Mail Systems Unified Messaging Systems Paging Systems Voice and Data Cabling Fibre Optic Installations We have also built a strong relationship with Telus allowing us to co-ordinate and provision any Telus needs on your behalf, including ordering lines, etc. You can also feel confident that you and your company are not exposed to financial responsibility as we are fully insured in case of accident or damage to your property while on site, as well as we have full WCB coverage in case our employee is injured while on duty as well.

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